Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nathan was so helpful ,friendly ,polite & he explained everything to me.And anything I didn’t understand Nathan went over again with me to explain my options. Me & my husband are happy & feel better w... Se mer
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I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Se mer
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I’m not sure what needs to change but you need to make your first initial call doesn’t sound like a scam. I dealt with Kate stone I think and she is a nice girl to work it. She could tell I was... Se mer
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Företagsinformation
Skrivet av företaget
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
Kontaktuppgifter
1st Floor, 86 Gloucester Place, W1U 6HP, London, USA
- 0330 010 0210
- info@assuraprotect.com
- assuraprotect.com
4,9
Utmärkt
529 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company to deal with with…
Great company to deal with with excellent customer service. They explain everything in exactly the right amount of detail.
30 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We're delighted to hear that you had a positive experience with our team and found the information provided to be clear and easy to understand.
We believe it's important to explain things in a way that helps customers make informed decisions without feeling overwhelmed, so it's great to know we got that balance right for you.
Very professional and friendly staff
Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call was well executed on Toni's part. What an asset to the company. Thank you.
29 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your wonderful review. We're delighted to hear that Toni provided such a professional and friendly service and took the time to explain everything clearly and thoroughly.
Making sure our customers feel informed and comfortable throughout the process is incredibly important to us, so it's fantastic to know that everything was easy to understand and that you felt well looked after.
We'll be sure to pass your kind comments on to Toni. Thank you for choosing Assura Protect.
Good service so far
I’m not sure what needs to change but you need to make your first initial call doesn’t sound like a scam.
I dealt with Kate stone I think and she is a nice girl to work it. She could tell I was hesitant but she was easy to talk to, tried to find me the best options and helped me through til the end.
Id give Kate stone a 10/10 for her banter, the way she speaks, her personality and the fact that she enjoys cornflakes with milk and some other stuff (she knows) lol
Keep it up kate
25 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your lovely review.
We appreciate your honest feedback regarding the initial call, and we'll certainly take that on board as we continue to improve our customer experience.
We're so pleased that Kate was able to put you at ease and help you find the right option for your needs. She'll be thrilled to hear your comments about her friendly personality, banter, and customer service.
We'll definitely make sure she sees this review. Thanks again for your support and for choosing Assura Protect. 😊
Nathan was so helpful ,friendly ,polite…
Nathan was so helpful ,friendly ,polite & he explained everything to me.And anything I didn’t understand Nathan went over again with me to explain my options. Me & my husband are happy & feel better we’ve done it now. So thank you so much Nathan McKenzie for all your help today.
24 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your lovely review. We're delighted to hear that Nathan took the time to explain everything clearly and made sure you understood all of your options.
It's great to know that you and your husband feel happier and more reassured after arranging your cover. We'll be sure to pass your kind comments on to Nathan.
Great service Holly really worked hard…
Great service Holly really worked hard to get the product that I wanted at a great price point.
A really easy experience.
24 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind feedback. We're pleased to hear that Holly worked hard to find the cover you were looking for at a price that suited you.
It's great to know the process was straightforward and easy from start to finish. We'll make sure your comments are shared with Holly.
Aqran and Liam were very helpful and…
Aqran and Liam were very helpful and kind in choosing the correct policy and giving me all the options so a big thanks to your team.
24 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that Aqran and Liam were helpful in guiding you through your options and helping you choose the right policy for your needs.
We'll be sure to pass your kind feedback on to both of them. Thank you for choosing Assura Protect.
Katie Stone introduced me to the…
Katie Stone introduced me to the product that beat suit my need. She was very professional and confident in her delivery. At no poit did I feel rushed or she was throwing a sales pitch. Great attitude beautiful personality.
18 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Katie Stone was able to help you find the product that best suited your needs. Providing professional, personalised advice without any pressure is exactly the experience we strive to deliver. We'll be sure to pass on your kind words to Katie. Thank you for choosing Assura Protect, and we're pleased we could assist you. 😊
Very helpful and kind and great advice…
Very helpful and kind and great advice and understand..
18 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We’re delighted to hear that you found our team helpful, understanding, and able to provide great advice throughout the process. Your feedback is greatly appreciated, and we’re pleased we could support you. Thank you for choosing Assura Protect.
Extremely pleased with both Assure Insurance.
I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs.
Both Zeb and Akram took time to explain the options clearly leading to a stress free process.
My policy provides me with peace of mind that my family will financially be protected should I pass.
Assure Insurance has gone above and beyond and would highly recommend them to anyone wanting to take out a policy.
This was a first class experience from start to finish.
17 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Zeb and Akram took the time to explain your options clearly and helped make the process straightforward from start to finish.
It's especially rewarding to know that your policy gives you peace of mind that your family will be financially protected in the future. We'll be sure to pass your kind feedback on to both Zeb and Akram.
Thank you for your recommendation and for choosing Assura Protect.
Outstanding service from Toni
Spoke to Toni who got me a great deal on my life insurance, she spoke clearly about my policy and made sure I understood everything, Toni was very friendly yet professional, I received an outstanding service, thank you Toni
17 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your lovely review. We're pleased to hear that Toni helped you secure a great deal and took the time to explain your policy clearly, ensuring you understood everything along the way.
Providing friendly, professional service is something we pride ourselves on, so it's wonderful to know Toni delivered such a positive experience. We'll be sure to share your feedback with her.
Great service
Great service, very friendly and explained everything, thank you Mark ☺️
16 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We're delighted to hear that you received great service and that Mark took the time to explain everything clearly.
Providing friendly, straightforward support is something we pride ourselves on, so it's wonderful to know you had a positive experience. We'll be sure to pass your feedback on to Mark.
Excellect service and stacey was lovely…
Excellect service and stacey was lovely and helpful
15 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We're delighted to hear that you received excellent service and that Stacey was able to help make the process a positive experience for you.
Kevin was very helpful and supported me…
Kevin was very helpful and supported me in arranging the best and affordable cover Thank you
14 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind feedback. We're pleased to hear that Kevin was able to support you in finding cover that met your needs and was affordable for you.
We'll be sure to pass your comments on to Kevin, who will be delighted to know he made a positive difference.
With my having a life insurance in the…
With my having a life insurance in the frist place and I was not getting much help from them at all and then I get a phone call from this life insurance company how were very helpful and the safe were so perlite and as for Stacey she was very helpful and very understanding with what I went though with my last life insurance company.
9 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're pleased to hear that Stacey was able to provide the support and understanding you needed, particularly following your previous experience with another provider.
It's great to know that you found our team helpful, polite and easy to deal with. We'll be sure to pass your kind comments on to Stacey.
Today Katie reviewed my life insurance…
Today Katie reviewed my life insurance policy with me and other add on, did a great job in helping me get a great deal for my money, she was very friendly and kind explained everything in detail and was able to understand and follow what she was saying to me
10 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that Katie was able to help you review your cover and find a great solution that offered good value for money.
It's great to know that her friendly approach and clear explanations helped you feel comfortable and informed throughout the process. We'll be sure to pass your kind feedback on to Katie.
Really happy with the service I…
Really happy with the service I received. Everything was explained clearly, Mark Cinderby was friendly and very helpful, and the process was straightforward. Highly recommended!
10 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you found the process straightforward and that everything was explained clearly. We'll be sure to pass your kind comments on to Mark, who will be pleased to know he made such a positive impression.
Katie was very helpful and informative…
Katie was very helpful and informative and was able to help be with better cover for a better price!
10 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your review. We're pleased to hear that Katie was able to help you find better cover at a better price and that you found her helpful and informative throughout the process.
We appreciate your feedback and thank you for choosing Assura Protect.
He was very helpful and good
I spoke to a gentleman called aqran he was very nice polite and most very helpful and he explained everything to me
10 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We're pleased to hear that Aqran was polite, helpful and took the time to explain everything clearly. Providing excellent customer service is very important to us, so it's great to know you had a positive experience.
I spoke to a George Christofides he was…
I spoke to a George Christofides he was very polite and friendly explained the policy thoroughly that I understood and got me an affordable insurance that suited me and my family. Thank you
7 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind review. We're pleased to hear that George took the time to explain everything clearly and helped you find cover that suited both your needs and your budget.
It's great to know you found the experience friendly and informative. I'll be sure to pass your feedback on to George.
Holly Madden @Assura protect
Holly Madden @ Assura protect was very lovely on the phone and detailed everything to me via the phone :) she was very helpful and polite and lastly very professional :( thanks Holly
7 september 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that Holly was helpful, professional and took the time to explain everything clearly during your call.
We'll make sure your kind comments are shared with Holly. Thank you for choosing Assura Protect.
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