Assura Financial Limited Omdömen 

I was contacted regarding life insurance and explained that I was very cautious about calls like this and did not want to continue. I asked for the call to end and for my details to be deleted, but felt that my concerns were dismissed and the adviser continued to challenge me rather than simply respecting my request.

I subsequently spoke to a manager, who confirmed my details would be deleted and said the adviser would be spoken to. I’ve also submitted a formal complaint and asked for the call to be investigated.

I’m not suggesting the company is illegitimate — it is FCA regulated — but based on my experience, the way this particular call was handled left me feeling very uncomfortable and uneasy.

Great customer service from Andrew , would highly recommend - very smooth process

Holly helped me find the right cover through my annual renewal. The process was straightforward and Holly had the patience of a saint as my toddler was shouting and playing in the background. Would definitely recommend to friends and family.

Very clear and patient with their customers and very helpful with their advice

I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the information that was needed. Great servies and now a better product.

Thank you Holly Madden very polite and friendly plus made sure I understood everything she said

Spoke with Toni Williams she explained very well and listened to my concerns and went an extra mile for me. Would recommend 100%

Outstanding service Daniel Hudson made everything so easy!.
I want to say a huge thank you to Daniel Hudson for the amazing service he gave me. From the very first call, Daniel was so kind, patient and clear he took the time to explain everything properly, in plain language so I could understand exactly what I was getting. No rushing, no confusing words just honest, helpful advice.

Daniel answered every single question I had, kept me updated all the way through, and made the whole process feel calm and straightforward. I never felt pressured at any point he listened to what I needed and found the right thing for me. It was such a relief to deal with someone so professional and genuine.

I would absolutely recommend Daniel and Assura Financial Limited to anyone. If you want someone you can trust, who treats you with respect and goes the extra mile speak to Daniel. Thank you so much, Daniel you made everything so much easier!

I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a life insurance company called and Stacey Charlton talk me into trying again which I did and ended up getting insured finally. So thank you so much Stacey x

Katie was so helpful friendly polite explained everything very clearly so I understood
Karie offered me a few options of policies so I could decide what was best for me
I am happy with the policy offered as critical care is something you never know that you might need and it would make life easier if something was to happen to me
The price of the insurance is very fair and the extra benefits and discounts is a bonus thank you for all your help Katie

Mark was very poilt and very comfortable to talk to had a good conversation with him and made it so easy for me I can’t thank u enough thank u ☺️

The lady was very nice and polite and explianed every right

Customer service was polite and friendly, they explained my policy and benefits. Overall Assura would be recommended by me to any family who are seeking insurance. Thank you

Stayce you are cute lady 🥰💋❤️
Thanks so a lot

I spoke with Toni, amazing, explained everything well, i didnt feel pressured, great interaction and she even made sure i understood the policy.

I spoke to Katie Stone and she was an absolute star, very informative and patient with me and my questions. I now have a better policy. Thank you

Great experience and agent helped me reduce my monthly payments. Gave details on which cover was best.

Mark Cinderby was very helpful and professional with setting up my policy and i would recommend him.

George was very helpful and explained the policy clearly and made it very easy.

I spoke with Mark Cinerby, to review my insurance cover, he answered all my questions thoroughly, was very knowledgeable. Mark took me through everything at a pace I was very happy with the service and would recommend to family & friends.