I am so impressed with your service. I bought my Overland from you and after realising what a game changer it was decided to buy an Ultralight as well. It was delivered quickly but unfortuna... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was helping my mum buy a byacre rollator. I’m so glad I found a stockist that wasn’t just online. A real life person answered the phone super quick, no automated service. I spoke to Kim and Suzanne... Se mer
When I rang Customer Services there was a real person to speak to. No hanging on for ages or typing endless ‘choices’. Advice was given clearly. I was able to email a photo of the faulty part (split i... Se mer
My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.
Kontaktuppgifter
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast, hassle-free service
Ordering was easy and the company responded quickly and in a friendly manner. I was kept informed of progress and my item arrived really quickly. All in all, a painless and pleasant experience! Would happily use this company again.
i am very pleased with the beACRE…
i am very pleased with the beACRE rolator, it keeps me far more upright, the design of the handles creates far less pressure on my damaged wrists. It is far more stable than the three wheeler I already have, and it goes well over our gravel drive too!
Really is ultra light and can easily be put in a car.
The ultralight rollator deserves its name. It is the only rollator that I can lift with ease and put in the boot of my car. I am ninety and I have spinal troubles. It certainly makes one stand up properly and it moves with ease. I am delighted and grateful to the designers! It came beautifully packed and was ready to use.
I had a small problem with my Rollator
I had a small problem with my Rollator, Assist Mobility responded immediately and sorted things out.
Excellent customer service
ByAcre Overland rollator
I have used Assist Mobility before and they are brilliant. My walker arrived within 2 days; it was well packaged, and no assembly was required. I also did not have to pay VAT, which saved me money.
Process clear and reassuring
Carbon Ultra Light Rollator
I bought my Carbon Light Rollator in May 2024. The quality is excellent and the service I received was first class. The Rollator was delivered the day after ordering.
Using the Rollator can be a little strange with the state of pavements but once I got used to this it has been fine. It's all matter of taking notice of the terrain and going steady.
It is lightweight and easy to manoeuvre.
I am very pleased with my purchase.
Only had one problem, nut came loose on seat locking mechanism and I lost it, the bolt and spring. However replacements were sent out straight away and I have fitted them. Next day delivery again.
Excellent, friendly and helpful staff (Sam and Kim). Thank you.
The backrest was nearly impossible to…
The backrest was nearly impossible to fit. in fact, its still not fitted on properly, in spite of my daughters assistance. Its also overpriced at over £50..Not very pleased.
Very easy to order and fast delivery
Very easy to order and fast delivery, also £50 cheaper than buying direct from manufacturers
Great company to deal with..
Really good customer communication which was much appreciated, item was out of stock but I was informed straight away and given an approximate delivery time. Many thanks to them.
Extremely helpful
I recently bought a carbon ultralight rollator, plus travel bag shortly after, and it has definitely lived up to my high expectations. Kim in particular has been extremely kind and helpful on the phone - and especially in swiftly sending out a vital screw that had gone missing. All of which has been greatly appreciated.
This company`s attention to detail
This company`s attention to detail, communication and all things involving customer support make it a company that offers a great worry free experience when buying mobility products. I have no hesitation in recommending them.
Real satisfaction
Excellent customer service in the light of my omission in my original order! My Byacre rollator was delivered exactly as advised so 100% satisfied with Assist Mobility.
An excellent product
An excellent product, lightweight and manoeuvrable and with no sharp edges to catch on things, such as car seats.
Excellent customer service
I recently ordered a walker from Assist Mobility and the included bag was faulty. Assist Mobility contacted me within an hour of me emailing them and explained that they would send me a replacement, but unfortunately they were waiting for new stock from Denmark. They estimated 3 weeks until delivery, and emailed me with confirmation of the replacement and expected delivery. There was a delay in them receiving the stock from Denmark but Assist Mobility did an excellent job of keeping me informed throughout. I never had to chase them for information and I really appreciated their updates. I think Assist Mobility has excellent customer service, they are trust-worthy and I would definitely use them again and recommend to others. Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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