Non-existant customer service. There is no one to call. They take days to weeks to respond to emails. They would not allow me to exchange a product for the next size up despite their exchange polic... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We recently had artdesigna make one of their Olive Wood and Moss pieces. They were great at communicating throughout the entire process and allowed us to approve the raw wood pieces and basic layout b... Se mer
Företaget har svarat
On receiving our glass wall art we noticed a slight fault with one . Contacted company straight away and they went above and beyond and we received a replacement within a week . And they kept us upto... Se mer
Företaget har svarat
Sürecin en başından sonuna kadar, konuya hakim ve deneyimli bir ekiple birlikte ilerledik. Baskılarım benim için çok kıymetli birine hediyeydi, kendisi de çok beğendi. Malzeme çok kaliteli, kargo süre... Se mer
Företagsinformation
Skrivet av företaget
ArtDesigna was formed by a group of artists committed to replacing outdated art concepts with something sleeker, cleaner, and able to survive longer. Today, our ultra-clear glass prints turn ordinary art into high-quality statement pieces that are easy to clean and will survive in your home for longer.
Kontaktuppgifter
Favoritenstraße, 184/2/24, 1100, Vienna, Österrike
- +436601581665
- support@artdesigna.com
- artdesigna.com
4,1
Bra
439 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High end quality products and good…
High end quality products and good delivery
14 november 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Dear Ivan,
Thank you for your kind feedback.
It made our day to hear you are satisfied with our products and services.
We are looking forward to your next purchase from us.
Poor quality
The Image qulaity is not anywhere near is you see it on social media or on the website
12 november 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Hi there,
We are sorry to hear you are not satisfied with your product.
Our inks come from one of the finest ink brands in Japan.
And to print the pieces, we use a Mimaki® machine from Japan, which is known as the highest-quality UV printing machine on the market.
We can't see your contact or order information here. Could you please email us at support@artdesigna.co? Our customers' satisfaction is our top priority.
We are looking forward to hearing from you and improving your experience with us.
Perfect service and top quality and…
Perfect service and top quality and very attractive products. Thousand thanks!
Highly recommend to everyone!
9 november 2024
Omdöme utan inbjudan
Looks great!
I bought 5 of these glass art products... amaizing! nice material, nice size, arrive on time, looks incredible! super happy with my purcharse
9 november 2024
Omdöme utan inbjudan
Excellent service and beautiful glass…
Excellent service and beautiful glass pictures… great quality..thank you ArtDesign 💙
7 november 2024
Omdöme utan inbjudan
This team are amazing
This team are amazing, quality second to none, and i am fussy!
4 november 2024
Omdöme utan inbjudan
Very good service good paiking and very…
Very good service good paiking and very nice artwork 🖼️ Thanks so much i Byers again love ❤️
16 oktober 2024
Omdöme utan inbjudan
A must read..
Only two stars for the art because it is simply amazing. HOWEVER, DONOT AND I REPEAT DONOT ORDER WITH your DEBIT CARD. If you must because that is your only option, once you make your purchase get a new card. I noticed my credit card had been compromised after making a purchase from them. luckily, I never purchase items online with my debit card otherwise the bank wouldn't be responsible. credit covered my butt now cover yours.
1 augusti 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Dear Tiffany,
Thank you for sharing your feedback, and we sincerely appreciate your kind words about our artwork. However, we are very concerned about the issue you’ve raised regarding your payment method.
We want to assure you that this scenario is simply not possible. Our payment processing system is handled by a secure, third-party provider that meets the highest security standards in the industry, and we do not have access to any sensitive payment information. All transactions on our website are encrypted and processed securely through trusted payment gateways to protect our customers' personal and financial data.
We take these concerns seriously and would like to investigate this matter further. However, we were unable to locate any order under your name. Could you kindly provide us with your order number so we can look into this more thoroughly?
Please rest assured that our team is committed to maintaining the highest standards of security, and we will do everything possible to ensure your peace of mind.
Looking forward to your reply.
Best regards,
Artdesigna Customer Support Team
I know it can seem risky ordering…
I know it can seem risky ordering online from companies you are not familiar with, however I’ve ordered three glass pieces that I’ve been absolutely delighted with! They are well packaged and super high quality and I can recommend them without reservation. Thanks for the great service - love your variety!!!
16 september 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Dear Mike,
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot! We’re delighted to hear that you’re thrilled with your glass pieces. It’s wonderful to know that the quality and packaging met your expectations.
Your recommendation means the world to us, and we're grateful for your support. If there’s ever anything else we can assist you with or if you’re looking for new additions, we’re here for you!
Warm regards,
Unique product, great company!
I was looking for something "unique" to put in my apartment and saw the usual menu of various print art, but again wanted something unique. So glad I found this site offering a different look with numerous thematic options, sizes and all at fair prices.
The ordering was simple, the turnaround to delivery was great, and the packaging to avoid any damage to my piece was incredible. And again, all at a fair price.
I'm not sure what more you could really ask for, but I have a feeling I'll be purchasing again and would have *NO* problem recommending this site/company to others also interested in something "unique."
10 september 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Dream Town Artglass
The artwork was as described and didn't do it justice,Fantastic vibrant colours.The packaging and communication was first class and we can't wait to choose our second piece.
We would have no hesitation recommending this company.
21 augusti 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Gorgeous Olive Wood and Moss artwork
We recently had artdesigna make one of their Olive Wood and Moss pieces. They were great at communicating throughout the entire process and allowed us to approve the raw wood pieces and basic layout before the work began. The big 40" x 40" final product was packaged very well and totally protected the artwork. Shipping was prompt. The actual piece looks like the photos samples on the website and is so cool and unique looking. Simply amazing and beautiful.
25 juli 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
The glass wall arts are stunning
The glass wall arts are stunning, watches hanging on the walls make the house like a museum! The customer service was super efficient, following the shipment step by step and taking care of their customers for every need
12 juli 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Satisfaite à 100% !!
Ma satisfaction au sujet des produits d'Artdesigna est au delà de mes espèrances, tant à la rapidité de l'expédition qu'au niveau conditionnement, le service client est réactif et agréable, et les tableaux en verre sont magnifiques !
8 juli 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
this peace of art is over my expectations
this peace of art is well over my expectations, good quality, good customer service, mounting is easy.
I recommand their products!
Thank you!
17 maj 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
I bit more then I normally spend on a…
I bit more then I normally spend on a picture, but well worth it.
Everything about the frame etc is pure high end quality.
26 juni 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Amazing quality and quick to respond
26 juni 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
The pictures don't do it justice the…
The pictures don't do it justice the colors in person are far more brighter and beautiful. I got the mega 3 piece myth of the sky. Each peice came in immaculate condition and hanging them took 15 mins. The customer service is amazing looking forward to my next purchase.
10 juni 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Thank you ArtDesigna
Thank you ArtDesigna for making my puppy picture a beautiful piece of Art. Very professional work and fast delivery.
3 juni 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
The customer service was fantastic from…
The customer service was fantastic from orders through to delivery product is amazing very happy and worth every penny. You won't be disappointed......
24 maj 2024
Omdöme utan inbjudan
Svar från artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
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