Art.com Omdömen 

If I could give 0 stars I would. I ordered two framed prints that were "in stock" as we were trying to complete decorating a part of the house before hosting a bunch of family and friends. Was informed of backorder for both when they should have been arriving. Five weeks after placing order was told products were shipping. Now, nearly two weeks later we still don't have them and no tracking information was ever provided, simply "ENROUTE" is the only detail provided. Terrible communication and order fulfillment which wasn't my past experience.

We purchased a large copy of Starry Night. It looked good at first but in time the picture rippled. I called art.com and they asked me to send a photo. They agreed it was a problem and replaced our framed print at no charge. That’s great service!

This order was delayed and you paid for shipping. That was nice now the last notification I got was that this order was supposed to be delivered a week ago. No idea where it is and it is difficult to get a response from you. For what we paid I expect to at least be able to reach someone when my order is over two months late

Delivery delayed multiple months. Received a discount, but still waiting on delivery.

My delivery was almost a month late, which was bad because the artwork was intended for my wife's birthday. However, Art.com did offer me free shipping, so I did not cancel my order and when it finally arrived we do like the piece and framing.

It’s been 6 weeks since the order. Almost 7. It took 5+ weeks to get the shipping notification and it was supposed to be here a week ago. No fedex tracking on the shipping notification and 2 emails to customer service asking where my picture is with no answer. This company SUCKS!

It looks like there was either damage or the frame didn’t seal properly and a black polish was used on the frame by the time I realized it the polish was on my couch and on my hands, beautiful picture though.

I ordered from art.com and never received my merchandise. My emails only received automatic responses about how all production has been delayed but all orders will be filled. I found their customer service phone number (it's not on their website) and they were unable to give me any information of how long I would be waiting for my order. After 8 weeks I cancelled my order. I would not trust doing business with art.com again.

Hello,
The quality of last two orders is poor.
I ordered museum glass and received plexiglass
The frame appears to be black plastic
Did you read my original order or not?

The craftsmanship, the courtesy of every phone representative, the quality of the print & framing, and the faster-than-expected delivery made for a wonderful experience. Thank you, each and all of you. You made me and my 90-year-old brother very happy.

I loved my portraits. Beautiful colors. The web site is secure and trustworthy. They came in an acceptable amount of time and well packaged. Care was given to their placement by my door as requested. I will gladly recommend Art.com to the public.

Everything was perfect and easy from ordering to shipping. Love my picture!

The art work is beautiful and of high quality.

I had wanted a print of Olympia for a while, and it looks great. Very nice frame!

I placed an order on July 12, expecting a delivery before July 25, which was for a birthday present. There was zero communication until a couple of days before the 25th that the shipment would be delayed. I relayed my disappointment that this was for a birthday present on the 25th, and it was acknowledged, but there was zero effort to make amends by either offering free expedited shipping or some type of discount. Very disappointing in both the delay, lack of communication and lack of remedy.

I only received half of my order and when I reached out to enquire, they told that it hadn't shipped for some reason and would re-initiate the order. That was 12 days ago and I still haven't received anything or any shipment information. How could one piece arrive with no issues, but the second has so many problems???

Took 31/2 weeks for my artwork to arrive and when I arranged for it to be sent to a different location because I was going to be out of town, it still showed up at my home with the wrong name on it. Final product was great but you need to improve your process before I will do business with you again.

Greatest place to purchase fabulous quality art! This was my second purchase. Fast shipping via FedEx! Always as described and looks better in person. Customer for life!♥️

I love my art print. The whole process from ordering to delivery was seamless.