Art.com Omdömen 

Beautiful photo, frame and the packaging was very well done.

Took almost two full months to produce and ship. Was told numerous times that it would be sent out that week from someone replaying to emails and not actually doing anything to move it along. Said part of the reason was holidays and it was July. Other part was a better more streamlined production that increased the quality and reduced the creation time. Bullshit.

It took a month longer than it needed to. Nice "process improvements" you made.

I have many years of experience with art.com. I have purchased MANY pieces from them for my decorating (and redecorating) needs.

You can have access to thousands of prints online. The premium giclee print on acid resistant paper stock offers rich, vivid and lasting 5-star color. But it’s considerably more pricy than it used to be. Non-glare, UV resistant glass is best (but most expensive) for framing, and is no longer available.

My only criticism (the reason for 4 stars) is that over the years art.com has greatly constrained its framing options (fewer frame styles, fewer mat options, and you can’t get glass anymore). This has forced me to rely on them only for the prints, but go to a framing shop to get the custom framing I specifically need done. Current framing options at art.com are now extremely limited and comparatively Ho-hum.

Other than high inventory costs, the reduction in framing options is likely due to the high likelihood of damage while shipping. In the past, I have had several pieces arrive with broken glass or damaged frames. On 2 separate occasions, a piece had to be replaced twice. Shipping containers were fairly robust. My guess is that the carriers ignored the “Fragile” stickers that were prominently displayed on the shipping containers. I actually watched Fed-Ex toss one shipment of a smaller piece onto my porch (prominently marked as fragile, but was undamaged). Understandably, this must be expensive for the company to have to deal with, and they likely have chosen not to expose themselves to that any longer.

That said, the entirety of the art in my house has come from art.com in one form or another. When there was a problem, their customer service was always top notch in my experience.

Ordered my picture at the start of July and it had a few delays in shipping . The company answered email and phone call I made with professionalism. I will definitely will order from art com again.
Great selection and great quality product.
Thank you!

Order arrived after a month and a half. Company did not reach out to me about delays. They replied to my concerns over the amount of time. The gift was not there for the event I purchased it for. Each reach out there was a different excuse. They agreed to not charge for delivery. Product was of good quality.

Art.com prints have great strong effect and unique colors that create an authentic impression, I like them. We have five.

I ordered at a time when they were having severe problems getting orders fulfilled. My order was originally two weeks late and then it was wrong. Customer service was very good and got the reorder underway right away. However it took several more weeks to receive the corrected item. The picture is great but I don't think I'd use art.com again.

The quality of the print was great and I really liked the paper, but it was packaged poorly and arrived really beat up and bent.

Federal express delivered a wrinkled, damaged print. I called and was told another one would be sent. That was about 2 weeks ago. Still hasn't arrived. Maybe you should package things better or use another delivery service. The print is lovely but for $70 I would expect better delivery

The art print was beautifully made, beautiful colors on very high quality paper. Delivered quickly.

Incredibly poor customer service. Had issues with the order for three months, both in production, framing, shipping, online status, and all the promises made by customer service and corrections to the order did not actually occur. They were dishonest and marked the order as shipped when they confirmed it had not ever been in production. The situation ended with customer service canceled the order with no communication to me. I had to call back and no resolution given other than sorry. Shameful service and dishonest responses from customer service throughout all phases of trying to get this resolved.

The print is beautiful!!! The process was easy to navigate online.

Good pricing, great quality. Unexpected delay in delivery or it would have been a 5 star rating

Framed pictures were showing being sent out for delivery

The artwork arrived a month after it was supposed to--allegedly because of warehouse issues. I received a discount on the price due to the delays.

The art is beautiful. The shipment was delayed by a lot without any communication to me. Also it was packed in a ridiculous amount of cardboard that is both wasteful and hard to break down for recycling. But I am happy with the art.

The company did fine! However, I can’t say I like my choices (pictures & frames). It’s hard to really visualize how the finished product will look in your home. I currently have a picture with white matting & black frame, so I ordered the same for 2 more pictures. The pictures are too dark and just don’t look good with black frames.

Dont believe anything on their website. They lied about process & shipping timing. Still waiting after over a month and no response from customer service.

Beautiful print on canvas. True color. Well framed. Very pleased.