Nathan and Arrow Lift were prompt, courteous, responsive.... all of which is so important at this stage of my parents' life, where they and we are all so nervous about what lies ahead, and how much lo... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Our salesman did a good job of describing the functions of the chair lift, then offered to take us down to their showroom so that we could actually see one and try it out. Our installer was very know... Se mer
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From the outstanding service from Nathan Stockwell. Nathan expert service showing us different options for our needs for our 91yr old Mother. Nathan was very kind and had a very pleasing and comfortab... Se mer
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Long story short, due to a family death, my mom moved into our home and with the ups and downs on when she was exactly moving in, my install date was missed however AJ made it happen. Literally two ho... Se mer
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Företagsinformation
Om Arrow Lift
Skrivet av företaget
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Kontaktuppgifter
4,8
UtmÀrkt
553 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Excellent Service
Excellent Service. Good follow-up from initial inquiry through installation.
22 juli 2026
Svar frÄn Arrow Lift
Thank you, Gloria, for highlighting the communication and follow-up you received throughout the process. Weâre glad everything went smoothly from your first inquiry through installation!
Warmly,
The Arrow Lift Team
installer brought the wrong equipment.
22 juli 2026
Svar frÄn Arrow Lift
Dear John,
Weâre sorry for the mix-up during the installation. This type of issue is not common and is not the experience we want for our customers. We appreciate your patience while we worked to get it resolved.
We appreciate you sharing your feedback with us, as it helps us improve.
Please let us know if you need any support in the future!
Best regards,
The Arrow Lift Team
Ever was very helpful and answered allâŠ
Ever was very helpful and answered all our question!
22 juli 2026
Svar frÄn Arrow Lift
Thank you, Jim, for sharing your experience! Weâre glad your technician was helpful and took the time to answer all your questions.
- The Arrow Lift Team
The installer was great..Courterious
The installer was great..Courterious, knowledgeable and effcient.Good product. Overall pleased from sales to final installation to operation.
22 juli 2026
Svar frÄn Arrow Lift
Thank you, David, for sharing your experience. Weâre glad the process went smoothly from the initial sales conversation through installation and that your installer was courteous, knowledgeable, and efficient. Itâs good to hear youâre pleased with both the lift and how itâs operating.
Warmly,
The Arrow Lift Team
Very happy with the guys who installedâŠ
Very happy with the guys who installed our lift. Love using it. Gives us so much more mobility.
22 juli 2026
Svar frÄn Arrow Lift
Thank you, Ronald, for your kind words! Weâre glad you had a good experience with the installation team and that your lift is helping you move around your home more easily. Hearing that it has given you greater mobility means a lot to us.
Best,
The Arrow Lift Team
Excellent customer service
Excellent customer service. Very polite young man as installer. He was not rushed and had as much time as I needed to be comfortable using my new chair. Highly recommend this company.
22 juli 2026
Svar frÄn Arrow Lift
Thank you, Lehann, for sharing your thoughts. Weâre glad your installer took the time to make sure you felt comfortable and confident using your new stair lift. Your recommendation means a great deal to our team!
Arrow Lift, great product and sales, install team!
great communication about install. Installation crew was great and did very well in training us on the use of the unit.
15 juli 2026
Svar frÄn Arrow Lift
Thank you, Chuck, for highlighting your experience with our sales and installation teams. Weâre glad the communication was clear throughout the process and that the crew took the time to make sure you felt comfortable using your new lift. We hope it serves you well for years to come!
Warmly,
The Arrow Lift Team
Scheduling was screwed up
Scheduling was screwed up, nobody cared about how it inconvenienced me.
15 juli 2026
Svar frÄn Arrow Lift
Hello John,
Thank you for taking the time to speak with us yesterday evening and explain how the scheduling delay affected your day. We are so truly sorry that our technicians arrived outside the expected window and that the lack of timely communication caused you to miss an important event. Weâre grateful you also shared that the technicians themselves were helpful. We want you to know that we do truly care about you, your wife, and all of our customers. You are the reason we do what we do, and we will use your feedback to continue getting better at serving our customers. Thank you for your business and for the opportunity to learn from your feedback.
Sincerely,
The Arrow Lift Team
Super Company
Arrow Lift was so easy to work with. I have been impressed from the first phone call. So easy and quick to get an estimate and then the installation. Everyone I worked with was super nice and super professional.
15 juli 2026
Svar frÄn Arrow Lift
Thank you, Charise, for sharing your thoughts! Weâre glad the process felt easy and efficient from your first phone call through the estimate and installation. Itâs also wonderful to hear that everyone you worked with was friendly and professional.
Best,
The Arrow Lift Team
The chair is wonderful!!!
The original in home review was informative. The installation went very well. A service call the next week went well. Everyone was kind, helpful, and respectful.
14 juli 2026
Svar frÄn Arrow Lift
Thank you, Wanda, for sharing your experience from the in-home visit through installation and follow-up service. Weâre glad the process felt informative and respectful, and it means a lot to hear that your new chair is making such a positive difference!
-The Arrow Lift Team
The salesperson was very knowledgeableâŠ
The salesperson was very knowledgeable and helpful with all questions.
The installer did a very professional job installing and verbally when installed all the knobs, buttons and switches.
15 juli 2026
Svar frÄn Arrow Lift
Thank you, Dale, for sharing your experience. Weâre glad our salesperson was able to answer your questions clearly and that the installer completed the work professionally while taking the time to explain the ins and outs. We hope your new lift makes everyday life a little easier.
Warmly,
The Arrow Lift Team
Ramon
Ramon, the technician who came to fix the problem we were having, was knowledgeable and competent. He would not leave until he was absolutely sure the issue had been resolved!
15 juli 2026
Svar frÄn Arrow Lift
Thank you, Karl, for sharing your experience with Ramon. Weâre glad he was able to identify the issue and take the time to make sure everything was fully resolved before leaving. Weâll be sure to pass your kind words along to him!
Best,
The Arrow Lift Team
Salesman was straightforward andâŠ
Salesman was straightforward and informative.He was professional and answered all my questions,
Time estimate was accurate and installation was efficient and well done.
29 juni 2026
Svar frÄn Arrow Lift
Thank you, Lou, for sharing your experience. Weâre happy our sales team answered your questions clearly and provided an accurate timeline. Itâs also great to hear the installation was completed to your satisfaction.
Please let us know if there's anything else we can do!
- The Arrow Lift Team
The 2men you sent to install our unitâŠ
The 2men you sent to install our unit in my opinion did and excellent job. Explained the unit to my wife anad I very well. Great workers they are a credit to your company.
1 juli 2026
Svar frÄn Arrow Lift
Thank you, Roy, for sharing this with us. Weâre glad to hear the installation went well and that our team took the time to explain the unit clearly to you and your wife. Weâre grateful for your kind words and will be sure to pass them along.
Warmly,
The Arrow Lift Team
Property Manager and Jimmy D.
My name is Ehuler. Im a property manager in Glendale, Ca. We had a routine service done. I came across a savvy technician name Jimmy D. who explained his troubleshooting to me incase theres a malfunction. He gave me general instructions that makes my job stress free. I appreciate your company and workers. Thank you
2 juli 2026
Omdöme utan inbjudan
Svar frÄn Arrow Lift
Thank you, Ehuler, for taking the time to share this. Weâre glad Jimmy D. was able to walk you through his troubleshooting process and provide clear instructions that help make your role as a property manager a little less stressful. Weâre grateful for your kind words about our team and are glad the routine service visit was helpful.
Best,
The Arrow Lift Team
Arrow Lift Team was very professionalâŠ
Arrow Lift Team was very professional and caring about getting what we needed in the timely manner. Was very happy with the work that was done. Would use them again.
24 juni 2026
Svar frÄn Arrow Lift
Thank you, Michael, for sharing your experience with our team. Weâre glad to hear they were professional, caring, and able to help get you what you needed in a timely way. Itâs great to know you were happy with the work, and weâd be glad to help again whenever you need us.
- The Arrow Lift Team
Installation of additional stair-lift to the basement.
Technician arrived early. The installation went quickly. The technician was very proper and polite. He explained everything very well.
This is the second lift we are installing. We highly recommend this product and the staff of the Columbus Ohio location.
24 juni 2026
Svar frÄn Arrow Lift
Thank you, Hans, for trusting Arrow Lift with a second lift installation. Weâre glad to hear the installation went smoothly and that your technician was polite, professional, and thorough in explaining everything. It means a lot to know youâd recommend both the product and our Columbus team. Weâre grateful for the opportunity to help.
Warmly,
The Arrow Lift Team
Very quick response the sales personâŠ
Very quick response the sales person gave us a quote to do the work and they installed it the next day.
Very nicely done and works great.
24 juni 2026
Svar frÄn Arrow Lift
Thank you, James, for sharing your experience. Weâre pleased our team was able to respond quickly, provide a quote, and complete the installation the next day. Itâs great to hear that everything is working well for you.
Best,
The Arrow Lift Team
Great showroom experience
Great showroom experience, quality product, and on time installation. Knowledgable sales person.
24 juni 2026
Svar frÄn Arrow Lift
Thank you, Steve, for sharing this with us. Weâre glad to hear you had a good showroom experience, found the product to be high quality, and that installation was completed on time. Itâs also great to know our sales team was helpful and knowledgeable along the way. Weâre grateful you chose Arrow Lift.
Great experience!Excellent service along with detailedâŠ
Excellent service along with detailed instructions and info on how to operate.
Much appreciated!
The installer was terrific!!
17 juni 2026
Svar frÄn Arrow Lift
Thank you, Rita, for sharing this kind feedback. Weâre glad to hear you received excellent service and clear, detailed instructions on how to operate your lift. Itâs also wonderful to know your installer made such a positive impression. Weâll be happy to pass this along to the team!
Best,
The Arrow Lift Team
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.