4403 Northwest Urbandale Dr, 50322 Urbandale, Iowa, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, G... Se mer

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Betygsatt 4 av 5 stjärnor

My salesman was friendly, helpful, knowledgeable and so pleasant. I cannot say the same about the installer/service technician, who was in really miserable mood. He actually yelled at me because th... Se mer

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Betygsatt 5 av 5 stjärnor

Professional, friendly, informative staff. The stair lift looks nice and doesn’t feel invasive. The workmanship is high quality that will last for years.

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Betygsatt 5 av 5 stjärnor

Employees were friendly, competent, honest, and accurate in our dealings. No pressure to buy, just explained how they did business. Installer explained the operation instructions well.

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Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. Leverantör av handikapphjälpmedel
  3. Hissreparatör

Om Arrow Lift - Des Moines

Skrivet av företaget


Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.

Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions

Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.

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Kontaktuppgifter

  • 4403 Northwest Urbandale Dr, 50322, Urbandale, Iowa, USA

  • 515-500-2967

4,7

Utmärkt

TrustScore 4.5 av 5

41 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Employees were friendly

Employees were friendly, competent, honest, and accurate in our dealings. No pressure to buy, just explained how they did business. Installer explained the operation instructions well.

22 april 2026
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you, Mark, for taking the time to share your experience. It's great to hear our team was helpful, straightforward, and easy to work with throughout the process.

We're also happy to know the installer took the time to walk you through how everything works so you felt comfortable using the lift. Providing clear information and a no-pressure experience is very important to us.

Thank you again for your thoughtful feedback!

Best,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Professional workmanship

Professional, friendly, informative staff. The stair lift looks nice and doesn’t feel invasive. The workmanship is high quality that will last for years.

8 april 2026
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you, Janet, for your kind feedback. We’re glad to hear our team was professional, friendly, and helpful throughout the process.

It’s also wonderful to know that the stair lift fits nicely into your home and provides the functionality you need without feeling intrusive. Hearing that you’re pleased with the quality and craftsmanship means a great deal to us, especially knowing you feel confident it will serve you well for years to come.

Thank you again for taking the time to share your experience!

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Great product!

1 april 2026
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Svar från Arrow Lift - Des Moines

Thank you for sharing this, Robert! We’re glad to hear the lift has been a good fit for your needs. It means a lot to know you’re happy with the product, and we appreciate you taking the time to leave a review.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Chair lift

The salesman and installer were very nice to work with. Very knowledgeable about your products and answered all questions we had. You are lucky to them with your company.

11 mars 2026
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you for sharing this, Rebecca. We’re glad to hear both the sales visit and installation were positive experiences and that your questions were answered along the way. It’s great to know the team made things comfortable and informative for you. We’re grateful you took the time to share your feedback.

Best,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

A great experience all around!

A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, Gabe was fantastic. We discussed specifications for our stairway and our personal preferences throughout the process. He made adjustments accordingly and we absolutely love the stair lift we purchased! Highly recommend Arrow Lift of Iowa if you're looking for a company that provides a quality product with top notch service.

4 mars 2026
Omdöme utan inbjudan
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Svar från Arrow Lift - Des Moines

Thank you for sharing such thoughtful feedback, Roxanne. We’re glad to hear your sales rep was able to walk you through the options and help you find a solution that fit your home and preferences. It’s also great to know Gabe took the time during the installation to discuss the details with you and make adjustments so everything worked just right for your stairway. Hearing that you’re enjoying the lift and that the experience felt supportive from start to finish truly means a lot to our team.

Thank you for recommending us!
- The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

On time at installation

On time at installation. Amendable to my location suggestion. Gabe was very pleasant and polite . Went about his work in what appeared to be a very satisfying manner and enjoyable to him.0

26 december 2025
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Svar från Arrow Lift - Des Moines

Thank you for sharing, Terry. We’re glad the installation went smoothly and that our team was able to work with your location preferences. It’s nice to hear that Gabe arrived on time, was pleasant to work with, and took pride in his work. We appreciate you taking a moment to let us know how it went.

-The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

The repair person was on time

The repair person was on time, courteous and finished the job promptly. No issues.

23 juli 2025
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Svar från Arrow Lift - Des Moines

Hi Jeffry,
Thanks for sharing your feedback! We’re glad to hear everything went smoothly with your service visit and that our technician was prompt and courteous. It's great to know the repair was taken care of without any issues.

Please don’t hesitate to reach out if we can help again down the road.

—The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Everything went verily well and the…

Everything went very well and the installer went over everything very well. Great job.

2 juli 2025
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Svar från Arrow Lift - Des Moines

Hi Tim,
Thanks so much for the kind words! We’re glad to hear everything went smoothly and that the installer took the time to walk you through the equipment. It means a lot to know you're feeling confident and satisfied with the setup. If any questions come up down the road, don’t hesitate to reach out.

– The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

The salean was very kno

The salesman was very knowledgeable and answered all of our questions very nice person to deal with also the installation tech was very good at his job explananed all of the workings for the lift very well

2 juli 2025
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Svar från Arrow Lift - Des Moines

Thank you, Dave! We're so glad to hear that both your salesperson and installer made the experience a smooth and informative one. It means a lot to know your questions were answered and that you felt well taken care of throughout the process. We hope the lift is bringing added comfort and ease to your home!

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

After the decision to purchase a unit

After the decision to purchase a unit, the time to installation was very quick. Installation was very professional
Just a good experience all around

7 maj 2025
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Svar från Arrow Lift - Des Moines

Thank you, Don!

We're so glad to hear everything moved quickly after your decision and that the installation felt professional. Knowing the whole experience went smoothly from your perspective really means a lot to us.

We're here if you ever need anything down the road.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Great communication

Loved Nate, our sales person, did not meet Chris, our installer, but he did a great job and I thank him for letting me bug him on the phone. Thank you Arrow Lift, you solved a huge problem for us!!

7 maj 2025
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Svar från Arrow Lift - Des Moines

Thank you, Debra!

We're so glad to hear that working with Nate made the process a positive one—and we’ll be sure to pass your kind words along to Chris as well. It’s great to know the installation went smoothly and that he was helpful over the phone. Hearing that the lift helped solve a big challenge for your household really means a lot to us.

Best,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Everyone that we worked with was…Wonderful

Everyone that we worked with was wonderful. And especially our installer Chris. Chris did a wonderful job and was very understanding while we were going through a very hard time.

24 april 2025
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Svar från Arrow Lift - Des Moines

Thank you, Cheryl.

It means a lot to hear that our team—and especially Chris—was able to offer not just quality work, but kindness and understanding during a difficult time. We're grateful you chose us, and we’re wishing you and your family all the best moving forward.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

It was delivered and installed as…

It was delivered and installed as promised, and we are very satisfied with the product and service

23 april 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you, Joan!

We're so glad to hear everything went smoothly with your delivery and installation, and that you're happy with both the product and the service. That kind of feedback means a lot to our team.

Please feel free to reach out if you have any questions in the future!

Best,
The Arrow Lift Team

Betygsatt 3 av 5 stjärnor

remote not working

9 april 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Dear Paul,

We’re sorry to hear that your stair lift remote has stopped working. Please give us a call and we’ll be happy to help you troubleshoot and find a solution to your issue.

Best regards,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

The initial salesman who came to our…

The initial salesman who came to our home was very professional and polite and really was the reason we picked Arrow.

9 april 2025
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Svar från Arrow Lift - Des Moines

Thank you, Richard.

We’re really glad to hear that your first meeting with our team left such a positive impression—it means a lot to know that it helped you feel confident choosing Arrow Lift. We’ll be sure to pass along your kind words.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

From sales to installation

From sales to installation - great service & support!

9 april 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thanks so much for the kind words!

We’re glad to hear the process felt smooth and supportive from start to finish. That kind of experience is exactly what we aim for, and we’re grateful you chose to work with us.

Best,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Outstanding Company

Truly a very professional company. All the way from my first phone call to schedule a survey, to Nate the sale person down to the two installers. All were extremely polite and you could they cared about you and enjoyed there job.

9 april 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you, Dale — we really appreciate you taking the time to share this.

It’s great to hear that every part of the process felt thoughtful and respectful, from the first phone call through to installation. We’ll be sure to pass along your kind words to Nate and the rest of the team. Knowing that you felt genuinely cared for means a lot to us.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

The installers did a great job

The installers did a great job. They answered all questions. They were pleasant. We had a couple of minor glitches and came back a couple of days later. Hard to find things that don't happen all the time. They took off every cover and checked all of the connections and replaced a switch. No problems since.

2 april 2025
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Svar från Arrow Lift - Des Moines

Thank you, Roderick.

We're glad to hear that the installation team made a good impression and took the time to answer your questions thoroughly. It’s also reassuring to know that when a couple of small hiccups came up, they were able to return quickly and take care of everything. We’re happy to hear everything’s been running smoothly since.

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Great stair lift

We didn't feel pressured by sales rep Nate. Installers were polite & tidy ...
& answered all our questions and worked w hubby until he felt comfortable

26 mars 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Hi Loralyn,

Thank you for sharing your experience! We're so glad to hear that Nate made the process comfortable and that our installers were polite, tidy, and thorough in answering your questions. It’s great to know they took the time to ensure your husband felt confident using the lift. If you ever need anything, we’re here to help!

Warmly,
The Arrow Lift Team

Betygsatt 5 av 5 stjärnor

Very professional and efficient with…

Very professional and efficient with the installation.

12 mars 2025
Logotyp för Arrow Lift - Des Moines

Svar från Arrow Lift - Des Moines

Thank you, Jeff!

We’re glad to hear you were pleased with the installation. If you ever have any questions or need assistance in the future, don’t hesitate to reach out.

Warmly,
The Arrow Lift Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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