Arraytics Omdömen 262

Still I'm trying the service
the free version is good but still missing some important features

Update: I've tried the demo and I got 404 error page not found in the page of shortcode
I told the customer service with the issue and there is no response, so 2 stars is too much for the currupt demo, 1 star is fair

I have all the support help that I needed, almost inmediatly.

Enttäuschend, irreführend beworben und miserabler Umgang mit Refunds

Ich habe Eventin Pro gekauft, weil mehrere Funktionen klar beworben wurden – unter anderem eine funktionierende WooCommerce-Integration, E-Mail-Verifikation für Teilnehmer und erweiterte Anpassungsmöglichkeiten. Nichts davon hat in meinem Fall wie beschrieben funktioniert.

Nach dem Kauf wurde schnell klar:
– Die WooCommerce-Integration läuft nur teilweise oder gar nicht so, wie es auf der Website dargestellt wird.
– E-Mail-Verifikation für Teilnehmer funktionierte nicht.
– Wichtige Layout- und Anpassungsoptionen, die als Pro-Features beworben werden, waren entweder nicht funktionsfähig oder schlicht nicht vorhanden.

Der Support bestand darauf, Zugriff auf meine Webseite zu bekommen – für mich völlig ausgeschlossen. Ich gebe keinem unbekannten Unternehmen aus einem Nicht-EU-Land Backend-Zugang zu einem Live-System voller personenbezogener Daten. Datenschutz und Sicherheit scheinen dort jedenfalls keine Priorität zu haben.

Statt mein Widerrufsrecht anzuerkennen, wurde ich erst tagelang hingehalten und in ein Support-Ping-Pong gedrängt. Erst nach deutlicher Fristsetzung und unter Hinweis auf mein EU-Widerrufsrecht wurde der Refund plötzlich doch ohne Probleme ausgeführt.

Mein Fazit:
Wer ein Plugin erwartet, das die beworbenen Funktionen zuverlässig liefert, sollte sich gut überlegen, ob Eventin Pro die richtige Wahl ist. Die Produktdarstellung und die tatsächliche Funktionalität lagen bei mir weit auseinander, und der Umgang mit Refunds war alles andere als professionell.

Ich bin froh, dass ich mein Geld zurückbekommen habe – aber empfehlen kann ich dieses Produkt nach meiner Erfahrung definitiv nicht.

I've been using this plugin for a while now and I own several products from this company. They generally respond quickly and help me with all my questions. I will definitely continue buying their products and recommending them.

Great support, super fast response!

I’ve been using the free version of Eventin on a small WordPress site, and overall I’ve been pleasantly surprised by how much functionality it offers without needing to upgrade. Setting it up was pretty simple, and the interface feels clean and easy to understand, even if you’re not super experienced with WordPress plugins.

Overall, its a strong, reliable plugin if you need a simple event management solution. The support team was really friendly and helpful too!

Awesome support. Really helped me out when I needed it.

Fantastic support session and intro to this plugin! Excited to try it and enhance my business!

Eventin and Bookticks - great plugins and fantastic support!

We got Eventin Pro licence over a year ago.. And this plugin is honestly awesome! It works very well with woo-commerce, no hustle around.. compatible with other woo-commerce customizers etc. Very nice design for all… events listings, calendar, single event page.. and lots of options for shortcodes to put anywhere on your site. It also has even more options for your individual event-managment needs than you would probably tell from the plugin description. In-person or online events, recurring or single events.. woo-commerce tickets, Zoom integration, very clean and clear calendar.. this plugin has it all! Perfect for anybody whose main aim is a robust, thoughtfull and solid event managment.

And their support is excellent! They never let us down..

Having the experience with Eventin, we cannot wait to dive deeper with Bookticks soon :)

Great work!

The work of the support team is very admirable. Thank you for helping me.

Amazing customer service , fast and very helpful

Quick response and the agent was able to resolve my issue.

One of the most critical features we were looking for with a popup builder was something that our VAs could set up without having to train them on WordPress. Poptics nails this by offering a massive library of predefined popups, which makes creating a new message very simple.

I’d also like to call out the Support team! I had an issue with Bricks Builder and the Poptics team was able to jump into a staging environment I set up, fix the issue, and then deploy a global fix. They were incredibly responsive and went out of their way to ensure I had a fix.

I was having a problem with the newly purchased WPcafé lifetime package, and I was not able to install it. Then, I posted my issue in the WPcafé's chat - support and communicated with Mr. Saiful Alam, who very tactfully handled and sorted out the issue very intelligently and patiently. Thank you so much, WPcafé support.

I am using the pro version of WPcafe for my client restaurant's WordPress website, together with the Gutenberg editor, Woocommerce and WPML. The plugin displays the menu of the restaurant online. Customers can use the website to book an online reservation at the restaurant. They can even choose from the menu and buy this.
I had a small issue with the reservation time setting inside the email of the restaurant. The support of Arraytics helped me with finding the correct time settings. They replied quickly which helped me and the owner of the restaurant a lot. 

Your apps not completely and not user friendly

Easy to use. Lightweight. Highly recommended. After replacing our previous event system with EventIn - our art gallery and class website was no longer sluggish! Excellent support and listens to user suggestions. Thanks for the great work!

Plugin is working as intended, support is fast and helpful!

Fast response and professional answers — exactly what you expect from a helpdesk. I wish every company worked like this.