Absolutely amazing service, I have been struggling for sometime to get decent live foods from my local fish stores,vaquamania have beaten them on quality by miles. Delivery was with a couple of days... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t set up a subscription with this company and they hide their terms and conditions I cancelled my subscription with them as I no longer needed the feed yet they still took payment I emailed... Se mer
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Excellent service from Aquamania. My order arrived promptly, and the Daphnia were by far the biggest, healthiest and most active I've ever purchased online. The prices were very competitive, so I or... Se mer
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Would like to thank all your staff for great customer service today but a extra special thanks to Franki she went out her way today as i brought a few tropical fishes including ur usual one the dw... Se mer
Företagsinformation
Skrivet av företaget
We are a large retail store catering for pretty much everything to do with aquatics, pets and reptiles. With a huge range of products for your Aquarium, Pond, Reptiles, Birds, Small Animals, Dogs and Cats. Visit us in-store or online for great deals and the best way to provide a long and healthy life for your pet. Open 7 days a week: Monday - Thursday: 10am-5pm Friday: 10am-6pm Saturday: 10am-5pm Sunday: 10:30am-4:30pm
Kontaktuppgifter
Aquamania Limited, Higher Audley Street, BB11DH, Blackburn, Storbritannien
- 01254663399
- info@aquamania.co.uk
- aquamania.co.uk
4,0
Bra
127 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful in all areas
Awful I placed my first order with them the box arrived in a Royal Mail plastic bag because the live food was packed poorly and had burst in transit and leaked everywhere. Emailed as soon as it happened with pictures and they didn’t respond no one even apologised let alone sent replacements never again will I buy from them. Avoid bad customer service well in fact none in my case and poor quality live food well smashed to pieces in my case.
19 februari 2021
Omdöme utan inbjudan
Live blood worms - arrived DEAD!
Ordered two packs of live bloodworms on Jan 14th - dispatched 20th, arrived dead. Upon opening to confirm, the pack smelt foul - no reviving with a little warmth! No use as our Newts will not accept dead worms, either hand fed or released into the tank. Disappointed.
Follow up for refund resulted in an email asking not to review and to supply photos of dead worms. Would not accept my word!
25 januari 2021
Omdöme utan inbjudan
Quick delivery of live fish food
Ordered live boodworms and daphnia, arrived two days after (ordered 5pm Thursday, arrived Saturday). In good condition and fair price. Happy with the purchase.
21 november 2020
Omdöme utan inbjudan
Svar från AQUAMANIA
Thank you very much for your review! We really do appreciate it. All the best -K
Do not order anything from this…
Do not order anything from this website.Disgusting service I just read the other reviews I was treated the same I ordered some live snails they all turned up dead when I contacted them I have just been ignored snails are no good to me dead not for the price I paid for them
12 november 2020
Omdöme utan inbjudan
Be careful this supplier can deliver what suits him.
Ordered from his web site a trio of Guppies. Took precaution of specifically asking him if illustration shown of fairly large Delta platinum tail was what I would receive. He stated Yes. In fact after paying him £29.99 + delivery £19.99 the male was a rounded tail, which is offered in Maidenhead for £2.50.
He then attempted to 'claim' that it is clearly so stated on his web site. It is not, and had he told me I might get a different variant, would never have bought .
23 oktober 2020
Omdöme utan inbjudan
Svar från AQUAMANIA
Hi,
We do not sell guppies online and never have so I this review is for a different company. We don't sell large delta platinums guppies at all either in-store or online.
Thank you -K
Order a dog toy- arrived cracked and seller refused to communicate or return
Order a dog toy. Arrived afer one month and damaged. Clearly crasked prior to being packaged as the outside box was in perfect condition (even though it has apparently ben in the sourier system for 30 days!). I have emailed, used their webform, provided photos, tried calling many times and now I have had to contact my payment provider to retrieve my money.
Not once has anyonce replied. I also have proof they have opened my messages as they requested access to the photos I sent them via Google Drive.
Horrendous, unprofessional comany with zero customer service.
** Trust Pilot - please contact me should you need PROOF of all points made here - happy to provide screenshots and emails.
7 juni 2020
Omdöme utan inbjudan
Svar från AQUAMANIA
Hi,
I'm not sure if this is for another business but we have not sold dog toys as described for well over 5 years online now. The ones we have sold are rope tug or pull toys and tennis balls.
Thanks
-K
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