Ambient Lounge UK Omdömen 

Bought two red outdoor bean bags (Satellite Twin Sofa) last year. They were marketed as outdoor products. I stored them in the garage over winter rather than leaving them outside, and only used them for one season.
Both bags have faded significantly and now look worn and unattractive. The colour loss is very noticeable.
I contacted customer service with photos. Their response was that the bags are outside warranty, that other customers haven’t reported the same issue, and that the fading is likely due to environmental conditions rather than a product fault. The only offer they made was 15% off a future purchase.
For products specifically sold as outdoor furniture, I expected better colour fastness and UV resistance. The aftercare response felt dismissive given the clear deterioration after normal use and careful storage.
Would not buy again and would advise others to check real-world outdoor performance carefully before purchasing.

So far I’m not really impressed. I ordered two fabric samples from Ambient Lounge on 9 July. Still waiting. Two weeks now.

Hope this is Royal Mail and not Ambient Lounge!

We’re very disappointed with the quality, we’ve had the red outdoor beanbags and within a year they went a very faded red on top. I contacted Ambient Lounge and had no response.

I was a returning customer, buying a second cover for the dog bed I purchased. Cannot fault the whole experience, ease of using website, finding item I required, to the quick and delivery. Would not hesitate to recommend Ambient Lounge.

My boys love it.
Thank you

Packaging was a little confusing, but phoned the company and they were great, explained what usually happens. Said they would contact the warehouse and send me an email, which they did within the hour.
The outdoor beanbags were of an excellent quality, more than enough filling for the seated bean bags, loved the filling system so easy to use and no wastage. Absolutely love,love,love these bean bags. Delivered on time and easy to navigate and place the order.

We needed to send something back. They would only communicate through emails. They were slow at getting back

Excellent from ordering to receiving my goods. Delivered on time, very happy with products. Thank you

Super beanbags love them Thankyou

Brilliant bed, I chased delivery due to needing the bed by a certain date and the team were excellent at keeping me informed. The bed itself self is great, my pup loves it, I love the fact it looks good and each bit can be cleaned!

Really pleased, my order came in a few days and love what I bought and will be purchasing more, love the dog beds they look stylish and comfortable and not too pricey.

Great service and fast delivery

This is our second purchase of a Large Rebound foam mattress dog bed for our Bulldog. Our Rottweiler loves hers so much that our Bulldog keeps getting in too.
We are so happy we have ordered the 6 seater indoor/outdoor modular set too and look forward to receiving this also.
Can’t fault the quality so far.

Bed is huge!!! Easy to fill , my 13 yr old mastiff loves it and he gets lost in it! Plenty of of room and super comfy , you can ask my 9 yr old who now has sleep overs with the dog! I have also noticed that the bed doesn’t smell! Every dog bed starts to smell even after washing, this one doesn’t! We love it! I am considering buying 1 for my son!!!

Ordered the 2 seater for my garden room/ bar and looks great. Very comfy too.

I was mis-sold a lounge chair set.

The website, while it states FoamMix, the chain is just a bean bag.
Raised it with the customer service, but they don't care. I got a refund on the item, but had to pay for the delivery.

The product is an overpriced beanbag. I went with another great company, and it was a much better value.

The delivery company were also horrendous, lied.

Ordered a couple of loungers. I needed to follow up on when the delivery would take place. The information given about delivery time was wrong, as they were delivered the following day. Great products, well packaged, easy to order, just need to ensure their team members give the correct information to customers. Overall good experience.

I found the product quite lumpy and uncomfortable to sit on. Looks ok but comfort levels are very disappointing. Would return if had the option

Purchased two lounge pods. Very straightforward ordering process. Got delivery of my items within the timeframe they've set out on their website. Its been 6 months since I've gotten the pods and can safely say that they are of utmost quality and it still looks relatively new despite being used on a daily basis! high recommend buying their products for sure!

Perfect just the same as pictures
Arrived nice and quick with brilliant tracking information
Easy to assemble
The dogs love there new bed