I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
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Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So good to know that I’m covered for…
So good to know that I’m covered for anything going wrong. Prompt response, Patrick was great, highly recommend.
3 juni 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Sarah,
We are delighted you were happy with the service!
Many thanks
The repair booking process was very easy
The repair booking process was very easy. They answered within a reasonable time, and the agent was friendly and attentive. I received a text to say the engineer would contact me to arrange a repair time and I expected to wait a few days. But the engineer called that afternoon to see if I was free and arrived within 20 minutes. My oven is now fixed with a new bulb and heating element.
23 juni 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Liz,
We are really pleased to hear you Oven has been fixing and you're back up and running!
Many thanks
Very polite lady Very helpful and…
Very polite lady Very helpful and talked me thrthough it think her name was barek thanks
27 juni 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi David,
We are delighted that we could be of assistance!
Many thanks
Hotpoint cooker
Great they were helpful and quick at sorting out the problem with the cooker I’d recommend them to anyone
25 juni 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Steven,
We are really happy to hear your cooker issue has been fixed!
Many thanks
Sean the washing machine engineer was…
Sean the washing machine engineer was very helpful and offered useful advice. Washing machine mended promptly!
Just waiting to hear from you about my microwave replacement.
Many thanks!
16 juni 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are delighted to hear you were happy in your claim experience!
Many thanks
Svar från ApplianceServe
Hi William,
We are delighted we can be on hand to help you whenever needed!
Many thanks
Our 20+year old fridge freezer broke…
Our 20+year old fridge freezer broke down and my husband has a medical condition that requires his medication to be kept refrigerated.
I explained this to the call handler, the engineer and the replacement team and a new fridge freezer was delivered on the 6th day (a bank holiday)
We were very grateful for the prompt attention and understanding of everyone involved and appreciate the outstanding service
21 maj 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Chris,
We are delighted your claim experience went smoothly!
Many thanks
Waited 2 weeks for 4 parts but that was…
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful.
Scott who came to fix washing machine was great, friendly, helpful, on time , very tidy will be asking for him again with any future issues thank you again Scott
19 maj 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Sharon,
We are glad that your appliance could be fixed, we apologise for the first engineer visit experience.
Many thanks
Engineer came on time
Engineer came on time , professional and polite
Completed job and left the area clean and tidy
Thankyou
6 maj 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Liz,
We are really glad to hear the Feedback regarding your engineer visit.
Many thanks
Jansen
Janis came to fix the dryer because it…
Janis came to fix the dryer because it wasn't pumping water so fitted a water pump and now everything is ok he was on time polite and good at his job Thankyou
6 maj 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Peter,
We're delighted Janis could help fix your appliance!
Many thanks
Jansen
prompt response to people in need of…
prompt response to people in need of their support. Politeness. TJ was very polite and compassionate. Has the mind and people's management skills.
30 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are very pleased TJ was able to assist you!
Many thanks
Jansen
Svar från ApplianceServe
Hi Maria,
We are very pleased Basak could assist you!
Many thanks
Jansen
Tumble Dryer Fixed
I found this Company great, on time and did my tumble dryer repair as booked in, on time. Neat and tidy, polite. Great job , thank you.
28 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Christaine,
We are happy to hear your Tumble Dryer could be repaired!
Many thanks
Jansen
Brilliant so very helpful thank you
Brilliant so very helpful thank you
Will certainly recommend
25 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Margaret,
We are delighted we could be of help!
Many thanks
Jansen
Janis
Janis was great - very polite in manner and quick and efficient in exchanging the seal on my washing machine. He tested it before he left and all was working fine. Great guy!! Thank you.
25 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Elizabeth,
We are delighted that Janis could be of assistance to fix your appliance!
Many thanks
Jansen
Excellent service all round.
Excellent service all roundI called Appliance Serve to book an engineer.
The staff on the phone were very polite and so was the engineer who visited.
He gave me some advice on using the machine.
I was very happy. I would certainly recommend them.
16 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Lisa,
We are delighted you were happy with the service & that you would recommend us!
Many thanks
Jansen
Svar från ApplianceServe
Hi Nigel,
We are happy to hear the engineer was quick & friendly!
Many thanks
Jansen
Giving five star to cameron fixed my…
Giving five star to cameron fixed my washing machine did a grand job very reliable friendly and now it's working great
Thank you
10 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Tracy,
We are very pleased to hear you Washing Machine is back up & running!
Many thanks
jansen
The engineer was very thorough and have…
The engineer was very thorough and have used washer dryer since and working 👍
10 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Vivien,
We are really pleased to hear the engineer could fix your Wash Dryer!
Many thanks
Jansen
prompt and efficient
Appointment was made promptly, engineer (Janis) also arrived promptly and got the washer/dryer working again within minutes.
10 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi John,
Janis is always brilliant at fixing our customs appliances, we are glad this was the case here!
Many thanks
Jansen
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