My engineer was efficient and assured me that the problem would be resolved and it was. He is an asset to Appliance Serve. Happy that he could help.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
Företaget har svarat
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
Företaget har svarat
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
651 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The engineer was very thorough and have…
The engineer was very thorough and have used washer dryer since and working 👍
10 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Vivien,
We are really pleased to hear the engineer could fix your Wash Dryer!
Many thanks
Jansen
prompt and efficient
Appointment was made promptly, engineer (Janis) also arrived promptly and got the washer/dryer working again within minutes.
10 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi John,
Janis is always brilliant at fixing our customs appliances, we are glad this was the case here!
Many thanks
Jansen
Excellent time keeping.
Excellent time keeping.
Knew what he was doing
7 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
HI,
We really appreciate the positive feedback!
Many thanks
Jansen
Svar från ApplianceServe
Hi Terence,
We are glad to hear you were happy with the service!
Many thanks
Jansen
Great customer service
Tj was really lovely he provide all the information didn’t ask me to keep repeating the same info over and over again done everything I needed to within less than 5 minutes
4 april 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Reena,
We are really pleased you were happy with the service of TJ!
Many thanks
Jansen
The enginèer done an excellent job in…
The enginèer done an excellent job in a very short time.
31 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi WIlliam,
Thank you for your positive feedback on your experience, we really appreciate it!
Many thanks
Jansen
Svar från ApplianceServe
Hi Anthony,
Thanks for taking the time to leave us a review!
Many thanks
Jansen
Job done but route there complex for older people
My repair has been done by a very quick efficient service engineer.If you Don't. Count the weekend the repair took two days. This wait for a vital appliance repair might deter some customers and all the phone calls and questions
20 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Kathleen,
We appreciate the useful feedback. We're glad your appliance could be fixed!
Many thanks
Jansen
Amazing service…
Very quickly organised an engineer to come to my appliance - next day!
19 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are very pleased to hear we could get someone out to you so quickly!
Many thanks
Jansen
Lucas turned up on time and sorted the…
Lucas turned up on time and sorted the problem out
17 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are pleased that your appliance could be fixed!
Many thanks
Jansen
Janis
Janis turned up promptly, was extremely pleasant, knew what he was doing and also helped me with a query with another one of my insured appliances. Would happily recommend him
12 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Esther,
We are very lucky to have Janis helping our customers to get their appliances back up & running!
Many thanks
Jansen
Terrific service
I phoned Appliance Serve on Tuesday, Dave arrived on Wednesday, identified the problem, ordered a new pump for our 13 year old washing machine and then fitted it on Friday. Who can ask for more?! Terrific service, thank you.
5 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Ceri,
We are delighted that your Washing Machine could be saved with a new part. Thank you for your loyalty!
Jansen
Replacement fan and light fitment for…
Replacement fan and light fitment for our oven. Kept informed on parts being ordered and delivery and fitted promptly after they were received. Andy the engineer very pleasant and completed the repair. Kept informed of arrival times.
7 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Lynda,
We are really glad your oven is back in operation again!
Many thanks
Jansen
Very poor support
We bought our Siemens washing machine through Applianceserve in April 2013. In March 2015 the machine failed. Applianceserve sent a local team of engineers to fix the machine 6 weeks later the machine is still not working. The engineers have voided the warranty, therefore Siemens will not respond. Applianceserve. Have offered a very low budget replacement. Applianceserve should have called Siemens as the machine is still under warranty.
6 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We have been unable to locate your account in order to investigate this further for you.
When an appliance is still under the manufacturers warranty, we advise to speak with them firstly as to not void the warranty. Therefore, we are keen to look into this. Could you kindly reach out to us at info@applianceserve.co.uk with your account number and address?
We hope to hear from you.
Many thanks
Jansen
Satisfied
We were informed of arrival time which is very handy. The engineers arrived friendly and helpful.
4 mars 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Pamela,
We are really pleased to hear you were satisfied with your repair experience!
Many thanks
Jansen
Svar från ApplianceServe
Hi Yvonne,
We are really pleased to hear you were satisfied!
Many thanks
Jansen
Good job.
The engineer arrived on time, previously having texted eta, got straight into discovering the fault, fixed it and tested the machine working.
11 februari 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Peter,
We are pleased to hear you were kept informed & the engineer attended with a fix!
Many thanks
Jansen
Brilliant sevice
I have been with appliance serve for a number of years now always swift and professional very happy and brilliant for peace of mind I don't have to suddenly find money for unexpected repairs
4 februari 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
Thank you for your loyal service. We will always continue to provide our best service to all customers.
Many thanks
Jansen
Came sorted my washing machine
Came sorted my washing machine, good service!
25 januari 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are glad your washing machine could be fixed!
Many thanks
Jansen
Excellent service from start to finish
Excellent service from start to finish. Easy to book an engineer to repair washing machine. Engineer very good. Called 15 minutes before arrived to let me know on way.
23 januari 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Louise,
We are delighted that you were satisfied with the service you recieved!
Many thanks
Jansen
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.