I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
Företaget har svarat
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
Företaget har svarat
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Miele washing machine repair
Waited a week after first contact which was acceptable, great communication from the contacted repairer, Moor to Sea. Paul arrived and was able to repair a hose that had come astray beneath my washing machine. Great service and highly recommended.
28 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are delighted that your Washing Machine was able to be repaired!
Many thanks
Justin
Able to sort out the problem and solve…
Able to sort out the problem and solve it very quickly. Good efficient service.
18 augusti 2025
Svar från ApplianceServe
Hi,
We are delighted we could resolve the issue in a timely manner!
Many Thanks
Justin
It was very quick and got sorted well
15 augusti 2025
Svar från ApplianceServe
Hi Mrs Smith,
We are glad to hear you experienced a speedy service!
Many thanks
Charley
Very helpful
I called the customer service department today.
TJ was extremely helpful and quickly sorted out my request.
22 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Katharine,
We are pleased to hear that TJ provided a great service! Thank you for your review.
Many thanks
Charley
Svar från ApplianceServe
Hi David,
We are pleased to hear you had a positive experience!
Many thanks
Charley
Very good service
Professional, helpful, friendly, and responsive to your requests quickly.
21 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Janice,
We are delighted to hear the service was a positive one!
Many thanks
Replacing fridge freezer ppy with service just disappointed…
Happy with service just disappointed that paying every month for insurance then having to pay more to get item replaced to same as I had
11 augusti 2025
Svar från ApplianceServe
Hi Pamela,
We are appreciative of the feedback, and are pleased you did get a replacement.
Many thanks
Excellent service
Excellent once you get through to talk to someone about your problem the engineer Patrick friendly and polite fixed my dishwasher no problem
My cleaner was felt unrepairable so I was given a choice of 2 cleaners to choose from and it arrived the next day
15 augusti 2025
Svar från ApplianceServe
Hi Diane,
We are delighted we could organise you a replacement Dishwasher.
Many thanks
Repairs team
Bask was very helpful and polite excellent service thank you
12 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are thankful for this feedback & glad we could be of help!
Many thanks
Good customer service
Basak was very friendly and assisted me with my query.
11 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Mohammed,
We are delighted Basak could assist you.
many thanks
Once it was Decided what was happening…
Once it was Decided what was happening to my appliance in this case replacement, ordered and delivered in 3 days, kept upto date so thank you appliance serve very happy
11 augusti 2025
Svar från ApplianceServe
Hi Karen,
We are glad your replacement was sourced quickly!
Many thanks
Adam was a delight to deal with
Adam was a delight to deal with. Clear speaking and concise instructions. I wish all telephone workers were like this experience.
The test of the company now is getting the repair done!!!
4 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are really pleased you were happy with the service provided!
Many thanks
Hassle free repair
Repair visit easy to book, engineer arrived in good time and diagnosed/fixed the problem quickly. All sorted in a matter of days.
1 augusti 2025
Svar från ApplianceServe
Hi,
We are delighted your repair could be completed swiftly!
Many thanks
Very quick in sorting out the repair…
Very quick in sorting out the repair good service very pleased
21 juli 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Terry,
We are thrilled your repair could be sorted out quickly!
Many thanks
Svar från ApplianceServe
Hi Alan,
We are pleased the engineer experience went positively.
Many thanks
Svar från ApplianceServe
Hi Dawn,
We are delighted a replacement could be sourced promptly for you!
Many thanks
Reliable and professional customer service.
I have been with Appliance Serve for a number of years but not had to contact them. I rang today and due to long waiting time I, reluctantly, choose the option for a call back - fearing that there wouldn't be one. Much to my surprise, I received a call back within a few minutes from their employee Fred. He was polite and courteous. He understood my request and actioned it immediately. The matter was resolved within a couple of minutes. I felt very reassured by his professional mannerisms and the companies IT system. Thank you to all involved including the managers and the frontline staff.
24 juli 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are so glad to hear this Feedback. Its important when you need us we are on hand to deliver a top service, so we really appreciate it!
Many thanks
Svar från ApplianceServe
Hi,
We are glad the engineer arrived on time and could help to resolve the issue.
Many thanks
Janis is always very friendly and…
Janis is always very friendly and helpful
Thank you once again Janis
18 juli 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are delighted Janis could be of assistance!
Many thanks
Yesterday reported Oven not working…
Yesterday reported Oven not working Repair man arrived today and repaired it quite quickly
17 juli 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Leslie,
We are really happy to hear your oven was fixed quickly. We know how important that appliance can be!
Many thanks
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.