I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
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Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The engineer Dave arrived in the…
The engineer Dave arrived in the specified timeframe. Completed the job and tested the appliance, very pleasant and professional
7 oktober 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Heather
We are thrilled that Dave could complete the job, fixing your appliance!
Many thanks
Justin
Very helpful and reliable.
30 september 2025
Svar från ApplianceServe
Hi Rosamund,
We are delighted we could help you in your query!
Many thanks
Justin
The admin and problem recording was…
The admin and problem recording was excellent.
Like for like means something different to Appliance serve as its cost me £485 to get a truely like for like appliance.Appliance Serve knew what they were insuring for the years of payment. When a genuine claim arrives they have suddenly moved the goal posts and limits apply. Fair! - hardly.
Delivery arranged then cancelled on day of due delivery due to “unforeseen circumstances”
Is this good enough? - hardly.
When will the machine be delivered ! - anyone’s guess.
25 september 2025
Over all good service just wish removable and deliverable was more affordable.
Just wish that removable and new item was more affordable
23 september 2025
Svar från ApplianceServe
Hi Elizabeth,
We appreciate this feedback very much.
Many thanks
Justin
The service i received was brilliant
The service i received was brilliant, The amount of time it took the engineer to fix my washer was so quick.
19 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi David,
We are delighted to hear your washer could be fixed.
Many thanks
Justin
Well informed of every step
Well informed of every step. Polite, friendly and professional. Repair carried out quickly and efficiently.
18 september 2025
Svar från ApplianceServe
Hi David,
We are delighted you were happy with your repair!
Many thanks
Justin
All very easy and well happy with their…
All very easy and well happy with their service 👍👍👍
12 september 2025
Svar från ApplianceServe
Hi,
We are pleased you're satisfied with the service provided!
Many thanks
Justin
A great service
A great service. Little wait for parts, but sorted now. Brilliant communication.
18 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Lynn,
We appreciate this feedback, thank you for being with Appliance Serve.
Many thanks
Justin
Found every one helpful and efficient
19 september 2025
Svar från ApplianceServe
Hi Ellen,
We are delighted you were happy with the service!
Many thanks
Justin
Our Fridge freezer went in the 3/9/25…
Our Fridge freezer went in the 3/9/25 repair s came out on the Saturday tried to fix the problem only to realise the motor was gone and needed replacing. Parts on order and was fixed on the 16/9/25. All up and working, very efficient services.
4 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We appreciate you taking the time to leave us a review on your repair experience.
Many thanks
Justin
Good to speak to someone not ai
Good to speak to someone not ai , who was very clear and helpfull, in sorting everything out .
17 september 2025
Svar från ApplianceServe
Hi Richard,
We know how important it is to have clear communication with customers in order to help, so we appreciate this.
Many thanks
Justin
Great Service!!
The engineer turned up, he was smart, well mannered, polite.
He listened to what I said about the problem, then set about fixing it.
He spent 20/25 minutes fixing it, then came back to me to report his findings.
The machine is now running superb.
Huw, was fantastic and a highlight for your company.
All was cleaned up and replaced, and he took time to show me it was operating correctly.
A first class service and a5 star service from Appliance Serve!
Thank you!
13 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are happy that your appliance could be fixed, and in a timely manner!
Many thanks
Justin
Excellent service!!
I have used this company for a few years now. Excellent service, helpful and courteous staff and great prices for the cover they provide. No call out or repair charges and if they can't fix the appliance they replace, like for like. Cannot fault them and happy to recommend -))
15 september 2025
Svar från ApplianceServe
Hi Brett,
We are very thankful for your loyalty, and we're always on hand to help whenever you need us.
Many thanks
Justin
Great Service with call back
I phoned Appliance Serve this morning to report that my TV had no vision, just sound. I was called back by Alicia, who was very helpful indeed. She was very pleasant and understanding and took all the details needed. 10/10
15 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Michael,
We are delighted we could be of assistance!
Many thanks
Justin
Svar från ApplianceServe
Hi,
We are thankful for the positive feedback, this helps us to continue delivering this service.
Many thanks
Justin
Bee was so nice and caring she found me…
Bee was so nice and caring she found me details and dhe going go pass to next level but show really care and concern for me after a stressful morning of dealing with a fire in my kitchen .
10 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Elaine,
We are glad we could help, after what must've been a stressful event.
Many thanks
Justin
Friendly and efficient service.
8 september 2025
Svar från ApplianceServe
Hi Leigh,
We really appreciate you taking the time to leave feedback!
Many thanks
Justin
Highly recommend but take a bit longer
I would recommend but I think thy took 2 weeks I was without a hoover
3 september 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Zenab,
We are very sorry you had to wait a little bit for your repair. We
appreciate your feedback.
Many thanks
Justin
The engineer came in good time
The engineer came in good time, was polite and friendly. Worked quickly to resolve my problem.
3 september 2025
Svar från ApplianceServe
Hi Joy,
We are thrilled the engineer could resolve the issue!
Many thanks
Justin
Got callback in 15 mins
Got callback in 15 mins
Appointment booked within 48 hrs Janis came on time was friendly and knowledgeable
28 augusti 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Gary,
We are really pleased that the service provided went smoothly!
Many thanks
Justin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.