I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
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Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient, professional company.
Contacting the company is straight forward with staff listening to the problem. They are polite,efficient and friendly, asking questions to ensure they have all the relevant info of the problem. We were kept informed at all times ,especially when there was an issue with the parts.
Carl the engineer was polite ,helpful
and informative all the way through dealing with the repair. The washing machine was checked to make sure it was working well then Carl pushed it back into place making sure it was were I wanted it.
25 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Michele,
We are really happy to hear this feedback and that you were happy with the service throughout!
Many thanks
Justin
No fuss no bother my cooker was mended…
No fuss no bother my cooker was mended in record time , Dave did a good efficient job.
All it took was one call to Appliance Serve.
17 november 2025
Svar från ApplianceServe
Hi Gail,
We are really pleased to hear your cooker was fixed!
Many thanks
Justin
resolution to empty washer !
Bee was able to suggest a resolution in the short term, which has isolated the problem to the electricity supply/socket. Thanks
22 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Leigh,
We are so pleased we could offer a quick resolution for your query!
Many thanks
Justin
Bee was very good at explaining how to…
Bee was very good at explaining how to look after your household goods and was very helpful and kind
19 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Munazza,
We are delighted we could be of help!
many thanks
Justin
Svar från ApplianceServe
Hi Brian,
We are really happy that you were satisfied with the service!
Many thanks
Justin
You can talk on phone to them brilliant…
You can talk on phone to them brilliant advisors.Dryer not working sorted out repair date .Job done happy customer no hassle.
11 november 2025
Svar från ApplianceServe
Hi Dorothy,
We are happy we could organise a repair date for your Tumble Dryer!
Many thanks
Justin
Bee was very helpful and understanding…
Bee was very helpful and understanding when processing my replacement and was very clear and concise with next steps. Excellent customer service.
14 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi preeti,
We are delighted that we could be clear with the process of your claim!
Many thanks
Justin
Excellent service
Excellent service. Bee was very helpful and polite.
13 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Monica,
We are really happy to hear we could help!
Many thanks
Justin
excellent service solved the problem…
excellent service solved the problem clean and tidy
5 november 2025
Svar från ApplianceServe
Hi Rosemary,
We are thrilled that the issue could be resolved and your space was left as attended.
Many thanks
Justin
Svar från ApplianceServe
Hi Janette,
I am delighted we could be of help!
Many thanks
Justin
Friendly and competent engineer
The engineer was friendly and competent. Unfortunately my fridge freezer was found to be not repairable but he explained the process going forward for me to get a replacement.
11 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Wendy,
We hope your replacement can be organised and received as soon as possible!
Many thanks
Justin
Had a tex telling me arrival of…
Had a tex telling me arrival of engineer on time great service as always repair complete very happy with the service provided
23 oktober 2025
Svar från ApplianceServe
Hi Lynne,
We know how important it is to keep you updated, so we're pleased to hear this feedback!
Many thanks
Justin
Basak was excellent today and helped me…
Basak was excellent today and helped me sort my problems with clear instructions for the next step
28 oktober 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Kathy,
We are delighted we could help you with you query.
Many thanks
Justin
Washing machine repair
Appliance serve are easy to contact, helpful and quick to arrange repairs. Very pleased.
16 oktober 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Janette,
We're happy we could help repair your appliance.
Many thanks
Justin
Svar från ApplianceServe
HI,
We are always here if you need us. Please doesn't hesitate to contact us by email info@applianceserve.co.uk
Many thanks
Justin
Tumble dryer was quite old and took 3…
Tumble dryer was quite old and took 3 weeks to locate parts, but that was done and repair carried out.
17 oktober 2025
Svar från ApplianceServe
Hi Michael & Tracey,
Thank you for your review. Older parts can unfortunately be harder to source, though we are pleased you are now back up and running.
Kind regards
Charley
My Bosch
I didn’t receive a new appliance!
My appliance fridge freezer was repaired
The engineer was professional polite and did a good job
Just regret not asking him other questions about the chilling function of my fridge.
15 oktober 2025
Svar från ApplianceServe
Hi Julia,
We are pleased that your fridge freezer could be repaired!
Many thanks
Justin
Called to report problem with washing…
Called to report problem with washing machine. Spoke to Silvia very pleasant and helpful, arranged for me to receive a call from an engineer to arrange visit. Received a call 2 hours later very pleased with service
10 oktober 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Karen,
We're delighted that you were happy with the service provided.
Many thanks
Justin
Svar från ApplianceServe
Hi,
We really appreciate you taking the time to leave your review.
Many thanks
Justin
Quick and efficient
7 oktober 2025
Svar från ApplianceServe
Hi Helen,
We're delighted you've been happy with the service.
Many thanks
Justin
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