I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
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Företagsinformation
Skrivet av företaget
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktuppgifter
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Job well done
Tim called me to let me know me know when he would arrive and came at that time . He replaced the faulty part and tested the machine to make sure that it was working properly . He is a very nice, friendly man and a good efficient worker
28 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Victoria,
We are pleased the faulty appliance could be fixed and the service overall was positive.
Many thanks
Justin
Great service left clean and tidy…
Great service left clean and tidy explained to me what was happening every step of the way and how to stop it happening in the future great service would recommend the staff and the company to anyone
27 januari 2026
Svar från ApplianceServe
Hi Christine,
We are pleased we could explain the next steps so you could have a full understanding.
Many thanks
Justin
Washing machine
The engineer came & diagnosed the problem ordered the part needed. The next engineer came & fitted the part ,they were both efficient ,polite ,everyone from the office to engineers were very helpful ,would recommend applience serve
19 januari 2026
Svar från ApplianceServe
Hi Mrs Davis,
We are pleased the whole process was smooth and everyone treated you well.
Many thanks
Justin
Great service and repair man
The repair man Dave was cheerful, friendly and nothing was too much trouble.
As was a fridge door being replaced I had not emptied prior to visit so items stayed cold. Dave could see I was head deep in work and was more than happy to empty contents from damaged fridge door.
22 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Louise,
We are ecstatic that your Fridge could be repaired by Dave!
Many thanks
Justin
Dave was friendly extremely helpful on…
Dave was friendly extremely helpful on answering a few questions regarding the cooker. The job was completed very quickly.
16 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Linda,
We are thrilled we could help assist you!
Many thanks
Justin
Engineer was very polite and
Engineer was very polite and informative about the problem
14 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are pleased the engineer kept you informed with the repair!
Many thanks
Justin
Very good service and quick sevice
15 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Claire,
We are happy that you were satisfied with the service.
Many thanks
Justin
The engerineer was great
The engerineer was great . He was friendly and did the job quickly. And checked the dryer after hed repaired it. Fantastic work highly recommended him and the company
12 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Sarah,
We are pleased your appliance could be fixed!
Many thanks
Justin
Svar från ApplianceServe
Hi Gemma,
We are thrilled that you were pleased with the service!
Many thanks
Justin
Excellent experience
Timely, efficient, courteous and completed work to my complete satisfaction
6 januari 2026
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Brian,
We're happy to hear this great feedback!
Many thanks
Justin
Svar från ApplianceServe
Hi Julie,
We are delighted you were satisfied with the service!
Many thanks
Justin
Washing machine repair.
Very reliable, came earlier and saved me time. Quick, efficient, explained the fault and how it was remedied. Explained that might be noisy at first after the fix. Gave assurance that I could ring back if not satisfied. Very polite and friendly technician. Would highly recommend this service
28 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are pleased your appliance is back up and running!
Many thanks
Justin
The first engineer didn’t seem to know…
The first engineer didn’t seem to know what he was doing. He ordered lots of parts but even though I told him the remote wasn’t working, he didn’t order a new remote. Two weeks later a lovely engineer turned up and the first thing he asked was, had the previous guy ordered a new remote. So after checking he couldn’t repair it. After the third visit and staying in all day I got the last engineer back with a new remote and bingo, all fixed. What a waste of time, the first guy could have come with a new remote and it could have been fixed on the first visit.
11 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Mary,
Thank you for taking the time to share your experience.
I’m sorry about the delays you faced while the repair was with the manufacturer; that’s not the smooth service we aim for, and I understand how frustrating that can be.
I’m glad to hear your appliance is now working again.
Thanks again for raising this with us, please don’t hesitate to reach out if you require any further assistance.
Kind regards
Charley
Very efficient from start to finish
Very efficient from start to finish
10 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Barry,
We are happy to hear your experience went well throughout!
Many thanks
Justin
MJB appliance did a great job replacing…
MJB appliance did a great job replacing my grill in my ovan ordered part and fixed within a week
9 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Vicky,
We are pleased to hear your oven is back up and running!
Many thanks
Justin
Dave was polite and helping and looks…
Dave was polite and helping and looks very smart .
10 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Caroline,
We are really pleased to hear the great feedback on our engineer!
Many thanks
Justin
It was the politeness and friendliness…
It was the politeness and friendliness of staff. Our views were listened to, and were never made to feel a nuisance. I particularly wish to cite Dean who was extremely helpful guiding me through the minefield of dimensions with utmost patience.
9 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Keith,
We are delighted we could help assist you!
Many thanks
Justin
Straight forward quick repair
Straight forward quick repair. Engineer was polite and efficient.
2 december 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi,
We are delighted your experience was a positive one!
Many thanks
Justin
Quick repair done as required
25 november 2025
Svar från ApplianceServe
Hi Maureen,
We are pleased the repair went smoothly!
Many thanks
Justin
Smashed glass fridge shelf
BEE WAS VERY HELPFUL & APOLOGETIC REGARDING THE SMASHED GLASS FRIDGE SHELF THAT WAS DELIVERED TO OUR HOUSE THIS AFTERNOON .
28 november 2025
Omdöme utan inbjudan
Svar från ApplianceServe
Hi Margaret,
We are pleased we could help to turn over the issue you had experienced.
Many thanks
Justin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.