Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer

Företaget har svarat

Företagsinformation

  1. Service av vitvaror och hushållsapparater

Skrivet av företaget

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

649 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(649)

175 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

2 mars 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Glenda,

We are so pleased Alex was able to provide such a great service, we'll be sure to pass on your lovely feedback.

Thank you
Charley

Betygsatt 5 av 5 stjärnor

Appliance Serve ... Great Service When You Need Them!

I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

26 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Julie,

We are so happy to hear this lovely review & it really motivates us to go the extra mile for our customers!

Many thanks
Justin

Betygsatt 1 av 5 stjärnor

You sent me a text to say my repair had…

You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

25 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Tommy,

I have been unable to locate your account.

Please contact us on 0800 411 8899 at your earliest convenience so we can get this sorted for you.

Thank you for bringing this to our attention.

Many thanks
Charley

Betygsatt 5 av 5 stjärnor

Dean was a pleasure to talk with today…

Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

19 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Teasy,

We are so pleased to hear this wonderful feedback on your experience!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

Good communication between appliance…

Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

10 februari 2026
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Philip,

We are thrilled to hear the repair arrangement was smooth!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

What a pleasant lady

What a pleasant lady. Thanks you you were very helpful Bea 👍

16 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Kimberley,

We are pleased to hear this great feedback!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

10 years happy customer

I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

16 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Sally,

We are delighted to have your loyalty and also your faith in our service!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

First class service

First class service. Bee was so helpful thank you

9 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Michael,

We are happy that we could help you!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

A Personal Touch The service I received ws courteous…

A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

2 februari 2026
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Brian,

We are thrilled the service lived up to expectations!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, my call was answered within 2 rings and repair date booked

9 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Martin,

We are happy we could arrange a repair for you!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

Great service as always

Fault reported on our 13yr old cooker and repaired within the week. Pleasant,efficient engineer. Job completed without fuss. Great service.

6 februari 2026
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Lynda,

We are happy to hear your cooker was repaired!

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

A super oven repair.

Dave H arrived at the pre arranged time and asked us for the symptoms of the fault, before carrying out an investigation. He confirmed the problem and replaced the failed part before reassembling the oven, testing it and making sure we were satisfied before tidying up and leaving. All in about 45 minutes. Top marks for being friendly and professional.

6 februari 2026
Omdöme utan inbjudan
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Neil,

This sounds like the repair went well! We are happy to hear this feedback.

Many thanks
Justin

Betygsatt 4 av 5 stjärnor

Quick response

Quick response to my problem, continued to keep in contact with repairer and kept me informed of all updates.

29 januari 2026
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi Sylvia,

We are delighted we could keep you updated on your repair.

Many thanks
Justin

Betygsatt 5 av 5 stjärnor

Thank you

When I needed a repair I was dealt with efficiently. The engineer found the problem, ordered the part and came back very soon to complete the repair. Thank you.

22 januari 2026
Logotyp för ApplianceServe

Svar från ApplianceServe

Hi,

We are delighted the repair could be completed.

Many thanks
Justin

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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