I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Se mer
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I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Se mer
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mer
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Se mer
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Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
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Har besvarat 100 % av sina negativa omdömen
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Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

Svar från ApplianceServe
Staff at Appliance Serve handled the problem professionally with courtesy and efficiency

Svar från ApplianceServe
I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

Svar från ApplianceServe
You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

Svar från ApplianceServe
Lewis was lovely and helpful and very polite Thankyou for your help today

Svar från ApplianceServe
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

Svar från ApplianceServe
He came in diagnosed the problem he had the part with him and fixed it. Very efficient

Svar från ApplianceServe
Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

Svar från ApplianceServe
What a pleasant lady. Thanks you you were very helpful Bea 👍

Svar från ApplianceServe
I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

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Svar från ApplianceServe
The engineer found the problem with my washing machine and repaired it.
Thank you

Svar från ApplianceServe
First class service. Bee was so helpful thank you

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A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

Svar från ApplianceServe
Excellent service, my call was answered within 2 rings and repair date booked

Svar från ApplianceServe
I've just spoken to Sylvia to sort out my insurance. Very helpful thank you.

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Fault reported on our 13yr old cooker and repaired within the week. Pleasant,efficient engineer. Job completed without fuss. Great service.

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Dave H arrived at the pre arranged time and asked us for the symptoms of the fault, before carrying out an investigation. He confirmed the problem and replaced the failed part before reassembling the oven, testing it and making sure we were satisfied before tidying up and leaving. All in about 45 minutes. Top marks for being friendly and professional.

Svar från ApplianceServe
Quick response to my problem, continued to keep in contact with repairer and kept me informed of all updates.

Svar från ApplianceServe
When I needed a repair I was dealt with efficiently. The engineer found the problem, ordered the part and came back very soon to complete the repair. Thank you.

Svar från ApplianceServe
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.