Anxious Preoccupied Omdömen 

Unfortunately although they are lovely bags they are not durable at all. My large bum bag/cross body bag was delivered perfectly. However after only a few uses it has worn. The metallic pink has come off. For a bag that cost over £100 I would not expect this. It’s a shame as they look lovely. I was offered an exchange or refund once I sent the bag back but the bag style is out of stock anyway. I was going to buy another but sadly won’t. I’ll be going back to the previous make I’ve bought before which has lasted and lasted including muddy dog walks and my children borrowing it!!

I have to say I’ve had the best experience ever, I was a little disappointed when I initially ordered my bag because it was a pre-order at that stage I thought I was going to be waiting a long long time but it did come at the end of July as promised when I got my bag there was a mark on the back of it. I really wanted to start using it but I had written to customer service they had responded to me immediately they were very very responsive. Customer service communication was very personal, email rather than customer service went out of their way to make sure that I had a replacement bag. I really wanted to use this bag by next week so they arranged for me to go to pick it up rather than having to use the postage method. When I went to the logistics company in Laois the girl that was there waiting to receive my bag and give me the new one, was absolutely lovely. She was so nice and friendly. I just felt that I would absolutely be a return customer hopefully they always remain and have that good customer service and Joanne keeps banging out these fab design ideas! The bag is handmade and of beautiful quality! I love my bag. I say girls just do it, just treat yourselves !!

I just want to write a quick review to say how impressed I’ve been with Anxious Preoccupied’s customer service. I accidentally ordered the incorrect size bag, sent a quick email asking to swap and Amy has been excellent at sorting it all out for me and really quickly to boot!that aside I’m in love with my bag too!!( Gold mid size tote bag) I’ll defo be back to purchase another.

I had an issue with my gold barrel bag and emailed customer service. They were incredibly prompt and helpful. Within days I had a replacement bag. I was very impressed by the quality of customer service as well as the bag I purchased. I would highly recommend to Anxious Preoccupied to anyone!!

Ordered the gold oversized tote but was way too big for what I wanted. When trying to return/get a refund, the process seemed a little odd at first. However, stick with it because although they ask for payment upfront for the return label, my bag was accepted and I received a full refund.
Have now ordered the mid size tote see if that’s a better fit and I can’t wait!

First bag arrived with dents and marks and when I sent it back they could only replace with the new zip version so I had to pay the price difference

New bag arrives today with purple marks on the front and back , looks like paint or nail polish

So unbelievably disappointed

Came on to say that although I had multiple issues, the company resolved them and I am now very happy with the replacement bag I received today

There was an issue with my order and it was handled promptly and fixed immediately. The quality of the products are unbelievable. Like butter to hold.

Must say the service i received after I had a problem with my sliver tote bag (2 marks on it) was so professional.
I sent back the bag and within the week I had a replacement bag which i love, so happy with it.
Do not hesitate to order, stunning bag.

I pre-ordered a tote which didn't take very long to arrive. I changed my mind & wanted to exchange it for the zipped version. I dealt with Amy in customer service & she was extremely helpful & professional in her approach. I wouldn't hesitate in purchasing from Anxious Preocupied as I will be again. Their product is beautiful & packaged very nicely. Well done!

I absolutely love my black bum bag it’s stunning and always get compliments when I wear it
Customer service is 5 star thank you Amy

I ordered a bag in April and was told that it was being made and was given vague delivery, which was then delayed. The bag was expensive so I was a little worried however I have just received my mid sized tote and I am totally blown away by the quality feel and size of the bag, it is gorgeous! Totally worth the wait . Also I had a question during the ordering process and customer service was excellent kept in touch and offered full refund if I wanted it, I didn’t and I am so glad I didn’t I Highly recommend this company I have already placed an order for another! Thank you so much AP team!

Received my bags today- love the quality, size & supporting an Irish brand ☘️ customer service was fantastic. Would highly recommend.

Great products and great customer service! I bought on pre-order and was clear on when the products would be sent out…received everything when expected and have had two batches of orders now! The oversized bag is HUGE. The clutch that comes with it was just grand for evenings out and they give you masses of straps!

Honestly the best customer service I have ever experienced!! Really fast , really pleasant and made the changes I requested instantly. On my second bag and adore them but the customer service is equally good!

I contacted the team with an amendment to my order placed the pervious day and within an hour Amy had the request sorted. Very impressed with their customer service, it really is amazing. Looking forward to receiving my purchases. Thank you to everyone.

Excellent customer service. Wanted to change an order, they got back to me straight away and the whole experience was pain free.
Also very happy with what I have already purchased from this brand. Great quality and always gets complimented.

So far so great!!! I finally put through my first order for my dream bag.. after checkout I realised I had forgot to add my discount code. I reached out to customer service and Amy was able to add on my discount leading to a refund for the difference! She was very kind and sorted the saturation the same day. Very impressive customer service

I really loved my silver bum bag - customer support have been super responsive and very supportive for some questions I have. Would highly recommend.

I got my first purchase this week and have to say it’s amazing . I got the oversized bag and omg the quality was amazing . no issues here at all

Speedy dispatch and excellent customer service when addressing a small issue.