The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... Se mer
First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... Se mer
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... Se mer
Företagsinformation
Skrivet av företaget
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Kontaktuppgifter
P.O. Box 1702, 94526, Danville, USA
- 8775467467
- sales@alphabet-trains.com
- alphabet-trains.com
4,3
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent product prompt shipping
12 april 2022
My experience
Easy to order and shipped quickly. One thing that you should consider is providing a timeframe for personalized items.
14 februari 2022
Sent to our grandaughter for Xmas to…
Sent to our grandaughter for Xmas to learn her name spelling accompanied by a train.
12 december 2021
Great toy, efficient and caring service
The train arrived across the border quickly, in perfect condition. Two letters of the same colour have to be positioned closer together than I liked. Other than that it's perfect and still looks great. The shipping charge cross border was reasonable at $9.99. I had formerly purchased (in Canada) a train from this company for each of my 7 grandkids as they were born The trains are no longer sold where I live. So I was willing to pay the adjusted rate in Canadian funds. Just a heads up to Canadians: UPS will waive customs fees if you contact this wonderful train company. But be sure to do that.
7 december 2021
Svar från Alphabet Trains
Thank you for your honest review.
We are glad that you liked the train however, we wish that you had contacted us before paying the customs and duty on the item.
There are no customs and duty due on most of our items because of their price and the fact that they are all made in the US. Whenever we ship our products using regular mail, our customers do not pay any customs or excise fees. It is only when we ship our products via UPS that for some reason UPS asks for taxes and fees! Once you explain the situation to them, they should waive and reverse the fees.
Unfortunately regular mail is slower than UPS for cross-border shipping and that is why, from time to time, we use them rather than regular mail.
Warm regards,
your friends at Alphabet Trains & Toys
Alphabet train arrived when expected…
Alphabet train arrived when expected and is very cute! Was meant for my new great grandson, but his two year old big sister loved it, too. It is easy for little hands to manipulate! It will be a nice keepsake.
26 november 2021
Fast efficient and great workmanship.
21 november 2021
I was very pleased with the first train…
I was very pleased with the first train I ordered so I ordered another, this time in the pastel colors. They're just as nicely done as the primary colors were.
4 november 2021
Love the name train
Love the name train. Excellent quality and happy with the tracks they can go on. Super idea for a gift.
2 november 2021
Good Toys
The train cars are well made. Good services.
Wish they have more selections.
28 oktober 2021
Quick shipping and product arrived well…
Quick shipping and product arrived well packaged and in perfect shape. Love the products too.
15 oktober 2021
Choo choo❤️
Choo choo❤️
I love it! Great quality! Arrived right on time!
Customer service was most helpful!
9 oktober 2021
Great product!
I bought the red caboose and happy birthday engine to complete a name train set I already had for my granddaughter. I am very satisfied with the quality of my pieces and they are completely compatible with the other train set. I would highly recommend Alphabet Trains!
27 september 2021
Great Quality but small problem.
The sensory board was great quality, but one of the locks with a key was very hard to insert the key and remove. Even for an adult. I tried WD 40 but still hard to use. Other than that my grandson loves it.
5 september 2021
I am super happy with EVERYTHING about…
I am super happy with EVERYTHING about my alphabet train EXCEPT if there is somewhere in Canada I can get them… please let me know! ( the store in Canada I used to order from has closed unfortunately)
12 augusti 2021
Beautiful product!
Beautiful product!! Vibrant colors! Bought name train for 1 year old’s birthday. Expect she’ll play with it for years. (Daughter has a 26 year old name train and the quality is still the same)
24 juni 2021
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