The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... Se mer
First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... Se mer
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... Se mer
Företagsinformation
Skrivet av företaget
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Kontaktuppgifter
P.O. Box 1702, 94526, Danville, USA
- 8775467467
- sales@alphabet-trains.com
- alphabet-trains.com
4,3
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The letter D looks like an R
The letter D looks like an R. Colors are a bit dull. Arrived quickly and the engine and caboose are cute.
14 mars 2023
My grandsons and granddaughters love…
My grandsons and granddaughters love their name trains, good quality product
11 februari 2023
Great Quality and Workmanship
Train was exactly as described and workmanship was perfect. Product arrived in a timely manner.
6 februari 2023
Unsatisfied
Well I very unhappy because one the wheel from letter was off I put back many times but still lossing.
13 januari 2023
Svar från Alphabet Trains
Hello and thank you for your review. We are saddened to hear you have had a problem with your order.
However, our Name Trains are guranteed for life! you can get a replacement piece easily. Just send us an email at sales@alphabet-trains.com with the details and we can ship you a replacement right away!
Alternatively, all orders for Name Trains can be returned for FULL refund within 90 days of the order. Simply contact us at the above email and we will do our utmost to address your issues and concerns
Alphabet Trains & Toys Team
Arrived earlier than expected
Arrived earlier than expected. Customer service emailed me right back to let me know about shipping. Very friendly.
21 december 2022
LOVE the train
LOVE the train. Made a mistake with order and was quickly corrected. Definitely would recommend!!
27 november 2022
Received order quickly and the product…
Received order quickly and the product is well made.
13 november 2022
This is the 5th alphabet train we…
This is the 5th alphabet train we purchased from you - one for each of our grandsons over the past 9 years and the quality is still very good. Ordering is very easy and the merchandise purchased has always been correct. In this day and age that is very rare, great work and company!
17 oktober 2022
Brilliant service yet again
Brilliant service yet again, my grandson loves it. Thank you.
18 augusti 2022
Omdöme utan inbjudan
Arrived in a timely manner as stated…
Arrived in a timely manner as stated and quality is excellent
30 september 2022
This an awesome gift
This an awesome gift, my almost 4 year old grandson will love it, his 2 older brothers have one and he loves theirs, this is a collectible gift. Love it.
15 juni 2022
Svar från Alphabet Trains
Thanks for your review. We are so glad that your grandson loved it.
I'm very happy with this purchase!
I'm very happy with this purchase! It's exactly as described and very good quality. The delivery was super fast and the response to my questions from customer service was immediate. They also spotted a mistake I made in the order and emailed me about it right away. Customer service really went above and beyond. Highly recommended company and product. Now my "go to" place for baby gifts!
4 maj 2022
This is our second order for an…
This is our second order for an alphabet train. We loved both. They did a great job in selecting the primary colors so no two colors were close to each other. The quality was also very good.
26 april 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.