Avoid this company, Extremely disappointing, my flowers arrived already wilting. Within a couple of days the flowers were dead. I sent numerous messages asking for a refund or replacement, I got one... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was good, as they called to say they had refused the 8 Strelitzia flowers and had reordered them due to snapped stems. The packaging from the grower could be improved, as there was on... Se mer
Företaget har svarat
Easy to find what flowers you want, via a great search engine. Great prices even better flowers, delivered by DPD or if your in the Birmingham region you can arrange to collect. Delivery charges are f... Se mer
Företaget har svarat
Purchased some flowers last minute for my wedding due to being let down by another company. Ordered from here which was so simple, flowers came on nominated date, well packed and in fantastic condit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wholesale flowers at great prices, supplying fresh flowers & sundries
Kontaktuppgifter
Unit 13, Works, B66 1PE, Smethwick, Storbritannien
- alloccasionswholesale.co.uk
3,7
Medel
349 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 56 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från All Occasions Wholesale
Thank you for the wonderful 5-star review! We're thrilled to hear that you were pleased with the packing of your order and that it arrived on time. If you ever have more orders or need our services in the future, we'll be here for you. Thanks for choosing us!
My flower reviewPM190124
It was extremely easy to find the flowers I needed. At a very reasonable price and delivery on a day I chose
12 januari 2024
Svar från All Occasions Wholesale
Thank you so much for the fantastic 5-star review! We're delighted to hear that you found it extremely easy to locate the flowers you needed and that they were offered at a very reasonable price. It's great that our delivery option allowed you to choose the day that worked best for you.
If you ever have more floral needs or special occasions in the future, we'll be here to assist you. Thanks for choosing us and for sharing your positive experience!
This is the second time I’ve used this…
This is the second time I’ve used this wholesaler and again the flowers arrived bruised and broken.
The flowers were for a funeral, so I wasn’t pleased.
Needless to say I will not be using them again
8 januari 2024
Svar från All Occasions Wholesale
We are truly sorry for the disappointment you experienced with your recent order, especially given the sensitive nature of the occasion. We deeply regret that the flowers arrived bruised and broken, and we understand the importance of ensuring pristine condition for funeral arrangements.
Your feedback is invaluable, and we sincerely apologize for any distress this may have caused. We take the quality of our products seriously, and we are investigating the issue to prevent similar occurrences in the future.
We understand your decision not to use our services again, but if you ever reconsider or have any further concerns, please reach out to our customer service team. We are committed to making this right and appreciate the opportunity to address your feedback.
Once again, we apologize for any inconvenience caused during this difficult time.
Just excellent!
I ordered some red amaryllis for Xmas. I received them on Friday 22nd; the box was secure, delivery was very prompt, and the 15 amaryllis inside represented excellent value, some heads having six blooms! A few of the stems had split a little, but that can happen with these flowers. I cut the stems with a sharp knife and arranged them in three vases. Spectacular does not begin to describe their impact and all visitors commented on them.
I have snipped off some spent heads today (3/1) as there are still buds to open and I expect at least another week of blooms. I am beyond delighted with my purchase and will be using this company again.
19 december 2023
Omdöme utan inbjudan
Svar från All Occasions Wholesale
Thank you for the fantastic 5-star review! We're thrilled to hear about your positive experience with the red amaryllis you ordered for Christmas. It's great that the box was secure, delivery was prompt, and you found the amaryllis to be excellent value, with some heads having six blooms—a delightful surprise!
We appreciate your understanding about a few stems splitting, and we're glad to hear that the impact of the arranged flowers was spectacular. It's wonderful that they have continued to bloom, and you've enjoyed them beyond the holiday season.
Thank you for choosing our company, and we're honored that you plan to use our services again. If you ever have more occasions or flower needs, we look forward to serving you. Thanks for sharing your delightful experience!
Always top quality
Always top quality. Very pleased, just a thought the chrysanthemum I ordered where out of stock so it’s left my arrangements slightly unfinished! Could you offer a substitute?
30 november 2023
Svar från All Occasions Wholesale
Thank you for the wonderful 5-star review! We're delighted to hear that you've consistently experienced top-quality products and that you're pleased with your orders.
Regarding the out-of-stock chrysanthemums, we apologize for any inconvenience this may have caused. We appreciate your understanding. Please contact our customer service team, and we would be happy to discuss possible substitutes or alternatives to ensure your arrangements meet your expectations.
Your satisfaction is our priority, and we value your feedback. Thank you for choosing our products, and we look forward to assisting you further!
Very easy website to navigate flowers…
Very easy website to navigate flowers were lovely and fresh also quick and efficient delivery would recommend and use again in the future
28 november 2023
Svar från All Occasions Wholesale
Thank you for the wonderful 5-star review! We're thrilled to hear that you found our website easy to navigate and that the flowers were lovely and fresh. It's great to know that the delivery was quick and efficient as well. We appreciate your recommendation, and we look forward to serving you again in the future. If you have any more special occasions or flower needs, don't hesitate to reach out. Thanks for choosing us!
No problems
28 november 2023
Svar från All Occasions Wholesale
Thank you for the positive feedback! We're glad to hear that you had a smooth experience with no problems. If you ever have any questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope to serve you again in the future!
Damaged box and flowers
The box was squashed and some of the flowers were damaged because they have no extra wrapping to protect them. The chrysanthemums subsequently dropped all their petals on the broken sides and lisianthus buds lying in the box. When I complained, the reply stated that the box was only slightly damaged and the flowers were fine. 10% off my next order would have satisfied me. I won't order from this company again.
27 november 2023
Svar från All Occasions Wholesale
Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We apologize for the inconvenience caused by the damaged box and the subsequent issues with the flowers.
We appreciate your suggestion for compensation, and we understand the importance of resolving such situations promptly. We're sorry that the response did not meet your expectations. Your feedback is valuable, and we'll review our processes to ensure that we provide better assistance in similar situations in the future.
We understand your decision not to order from us again, and we regret that we weren't able to meet your expectations on this occasion. If you ever reconsider or have any further concerns, please feel free to reach out, and we'll do our best to address them. Thank you for bringing this to our attention.
Excellent quality flowers and prompt…
Excellent quality flowers and prompt reliable delivery.
27 november 2023
Svar från All Occasions Wholesale
Thank you for the 5-star review! We're delighted to hear that you found our flowers to be of excellent quality, and we're glad that our delivery was prompt and reliable. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more occasions to celebrate or need flowers in the future, we look forward to serving you again. Thanks for choosing us!
Svar från All Occasions Wholesale
Thank you for your loyalty and kind words! We're thrilled to be your go-to for high-quality flowers. Your satisfaction is our priority, and we're grateful for the trust you place in us. If you ever need flowers in the future, we'll be here for you. Thanks for choosing us and for your wonderful feedback! 🙂
Fresh and well packaged
My order was nice and fresh and well packaged. Use All Occasions regularly and I'm always happy with the products
31 oktober 2023
Svar från All Occasions Wholesale
Thank you for being a valued and regular customer! We're delighted to hear that your order was nice and fresh, and the packaging met your expectations. Your satisfaction is important to us, and we appreciate your loyalty. If you ever need our services again, we'll be here to provide you with quality products. Thanks for choosing All Occasions regularly!
Svar från All Occasions Wholesale
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service, enjoyed the quality of the flowers, and are very pleased overall. If you ever have more occasions to celebrate or need flowers in the future, we'll be here for you. Thanks again for choosing us!
Svar från All Occasions Wholesale
Thank you for the fantastic feedback! We're thrilled to hear that you experienced really quick delivery, amazing customer service, and found our website easy to navigate. Your satisfaction is our priority, and we're delighted to have met your expectations. If you ever need our services again or have any questions, feel free to reach out. Thanks for choosing us!
Great company
Great company flowers delivered on time, great quality flowers a foliage
2 november 2023
Svar från All Occasions Wholesale
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our company, from on-time delivery to the great quality of flowers and foliage. If you ever have more occasions to celebrate or need flowers in the future, we look forward to serving you again. Thanks for choosing us!
Great quality wholesale fresh flower
I’ve ordered from All Occasions twice now. The delivery has been as expected and the quality of flowers has been great on delivery. The value for money has also been appreciated.
Whilst I would love to see more variety of flowers but I appreciate doing a few items to a higher quality than quantity is better.
The Carnations I’ve ordered have lasted weeks. When I’ve had a problem with a flower after delivery, they’ve been kind to refund me. And the Naomi roses are some of the better quality I’ve bought.
26 oktober 2023
Svar från All Occasions Wholesale
Thank you for being a loyal customer and for sharing your experiences with All Occasions! We appreciate your repeat business and are delighted to hear that the delivery, flower quality, and value for money have consistently met your expectations.
We understand your desire for more flower variety, and we appreciate your understanding that focusing on a few items to ensure higher quality is sometimes the better approach.
It's fantastic to know that the Carnations you've ordered have lasted for weeks and that when issues have arisen, we've been kind to resolve them, including refunds. We take pride in offering quality products and excellent customer service.
We look forward to serving you again in the future, and if you ever need more of our high-quality flowers, please don't hesitate to reach out. Your support and feedback mean a lot to us!
perfect for wedding flowers
I ordered flowers for my wedding-they arrived on time, so beautiful and fresh. I 100% would recommend. Initially, had some doubts about having flowers delivered but they did a great job with the delivery. The flowers arrived on Thursday and rearranged them myself for our wedding on Saturday. They stay fresh once cut and put in water. Really happy with my purchase :)
25 oktober 2023
Svar från All Occasions Wholesale
Thank you so much for choosing us for such a special occasion, your wedding, and for sharing your wonderful experience! We're thrilled to hear that the flowers arrived on time, were beautiful and fresh, and that you had a positive experience with the delivery.
It's fantastic to know that you overcame any initial doubts and were able to arrange the flowers yourself for your wedding, and they stayed fresh as well. Your recommendation means a lot to us, and we're delighted that you're really happy with your purchase.
Congratulations on your wedding, and if you ever need flowers or our services in the future, please don't hesitate to reach out. We appreciate your trust in us!
Not delivered on time
Ordered Monday for Saturday delivery, paid £14.99 for delivery. Flowers arrived Sunday
27 oktober 2023
Svar från All Occasions Wholesale
We apologize for the delay in the delivery of your flowers. Your experience doesn't meet our usual standards, and we're truly sorry for any inconvenience this may have caused.
We understand that you expected your order to arrive on Saturday, and we're disappointed that it arrived a day later. We will investigate this issue to ensure it doesn't happen again in the future.
We appreciate your feedback, and it helps us improve our services. If you decide to order from us in the future, please don't hesitate to reach out, and we'll do our best to make it right. Thank you for your understanding.
Flowers arrived on
Flowers arrived on time although there was flowers that was moulded the problem was rectified straight away. The flowers that I could use was perfect I will be definitely ordering again really good communication where there is a problem thank you
21 oktober 2023
Omdöme utan inbjudan
Svar från All Occasions Wholesale
Thank you for taking the time to leave us a 5-star review and for sharing your feedback. We appreciate your understanding and are pleased to hear that although there was an issue with some molded flowers, our team was quick to rectify the problem.
We're thrilled that the flowers you could use were perfect and that you intend to order from us again. We take pride in maintaining good communication, especially when issues arise, to ensure our customers have the best experience possible.
Thank you for choosing us, and we look forward to serving you again in the future. Your support and feedback mean a lot to us!
We loved the flowers
We loved the flowers! They were gorgeous and good quality! A couple of the roses had broken stems but it was fine as we had enough.
They were delivered on time and in good condition. Thank you.
They arrived Wednesday for our wedding on Saturday. Turned out perfectly!
27 september 2023
Svar från All Occasions Wholesale
Thank you for your positive review, and congratulations on your wedding! We're delighted to hear that you loved the flowers and found them to be gorgeous and of good quality.
We apologize for the broken stems on a couple of roses, but we're glad to hear that it didn't impact your overall experience, especially since you had enough flowers for your special day.
It's wonderful to know that they were delivered on time and in good condition, making your wedding day turn out perfectly. Your feedback is valuable to us, and we appreciate your kind words. If you ever need flowers or our services again, please don't hesitate to reach out. Wishing you a lifetime of happiness in your marriage!
Easy to order order came right on time…
Easy to order order came right on time very pleased from start to finish definitely will use again
5 oktober 2023
Svar från All Occasions Wholesale
We're delighted to hear about your positive experience with us! It's great to know that ordering was easy and your order arrived right on time. Your satisfaction is our top priority, and we're thrilled to have provided you with a seamless experience from start to finish.
We look forward to serving you again in the future. If you ever have more occasions to celebrate or need our services, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words!
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