Avoid this company, Extremely disappointing, my flowers arrived already wilting. Within a couple of days the flowers were dead. I sent numerous messages asking for a refund or replacement, I got one... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was good, as they called to say they had refused the 8 Strelitzia flowers and had reordered them due to snapped stems. The packaging from the grower could be improved, as there was on... Se mer
Företaget har svarat
Easy to find what flowers you want, via a great search engine. Great prices even better flowers, delivered by DPD or if your in the Birmingham region you can arrange to collect. Delivery charges are f... Se mer
Företaget har svarat
Purchased some flowers last minute for my wedding due to being let down by another company. Ordered from here which was so simple, flowers came on nominated date, well packed and in fantastic condit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wholesale flowers at great prices, supplying fresh flowers & sundries
Kontaktuppgifter
Unit 13, Works, B66 1PE, Smethwick, Storbritannien
- alloccasionswholesale.co.uk
3,7
Medel
349 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 56 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you for a superb delivery and…
Thank you for a superb delivery and packing of our flowers. They were for our wedding and came in good time and lasted as expected.
3 oktober 2023
Svar från All Occasions Wholesale
Congratulations on your wedding! We're thrilled to have been a part of your special day and that our delivery and packaging met your expectations. Ensuring your flowers arrived on time and lasted as expected is what we strive for.
If you ever have more special occasions or flower needs in the future, please feel free to reach out. Wishing you a lifetime of happiness and joy in your marriage, and thank you for choosing us!
Excellent quality
Ordering was easy. Flowers were delivered on time and excellent quality. Would definitely order again
2 oktober 2023
Svar från All Occasions Wholesale
We're delighted to hear about your positive experience with us! It's great to know that ordering was easy, and your flowers were not only delivered on time but were also of excellent quality. Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future.
If you ever have more occasions to celebrate or need beautiful flowers, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words!
Poor quality
Poor quality
Poor packaging
Flowers didn't last long
Standard item (sunflowers) out of stock
Poor delivery
3 oktober 2023
Svar från All Occasions Wholesale
We're truly sorry to hear about your less-than-satisfactory experience, and we appreciate your feedback. We take your comments seriously as they help us improve our services.
We apologize for the poor quality of the flowers and the inadequate packaging. We aim for the highest standards in both these aspects, and we will be reviewing our procedures to address these issues.
It's disappointing that the flowers didn't last long as they should have. We understand the importance of longevity in floral arrangements, and we'll take steps to ensure our products meet this standard.
We also regret that the standard item, sunflowers, was out of stock, which may have caused inconvenience. We'll work on improving our stock management and communication in such situations.
Regarding the delivery, we are sorry for any inconvenience you experienced. We will review our delivery procedures to ensure they meet our customers' expectations.
If you ever consider giving us another chance in the future, please don't hesitate to reach out. We value your feedback and will work diligently to address these issues. Thank you for sharing your concerns with us.
So I ordered flowers for my brothers…
So I ordered flowers for my brothers funeral. I was worried whether the flower buds would turn up open or closed. I emailed them and they got back promptly with the information I needed to order them to be in the best condition for the day. Onto the condition of the flowers. Really can’t fault to them. The Chrysanthemum have got to be the biggest iv ever seen and considering they were delivered by post there was not one that was damaged. Would definitely order from them again. Thank you and well done
3 oktober 2023
Svar från All Occasions Wholesale
We are truly sorry for your loss, and we extend our deepest condolences to you and your family during this difficult time.
Thank you for sharing your experience with us. We're pleased to hear that we were able to promptly address your concerns and provide you with the information you needed to ensure the flowers would be in the best condition for your brother's funeral.
It's heartening to know that the condition of the flowers exceeded your expectations, especially considering the long-distance delivery. The fact that the Chrysanthemums were not damaged and that they were some of the biggest you've ever seen is wonderful to hear.
Your kind words mean a lot to us, and we appreciate your trust and support. Should you ever need our services again in the future, please don't hesitate to reach out. We're here to assist you, and once again, our condolences on your loss.
Good review
Left where I could find them, as I was out. Good condition and not squashed in packaging. Thank you
28 september 2023
Svar från All Occasions Wholesale
Thank you for your feedback! We're glad to hear that your delivery was left in a convenient location for you to find and that the items were in good condition and not squashed in the packaging. Your satisfaction is important to us, and we always strive to make the delivery process as smooth as possible.
If you ever have more orders or need our services in the future, please feel free to reach out. We appreciate your trust in us, and we look forward to serving you again. Thank you for choosing us!
clear pics on line of flowers
clear pics on line of flowers
v promp despatch and delivery
excellent packaging
flowers arrived fresh
27 september 2023
Svar från All Occasions Wholesale
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with our services and products:
- We're delighted that you found our online pictures of flowers to be clear and helpful in making your selection.
- Prompt dispatch and delivery are a top priority for us, and we're glad to hear that your order arrived on time.
- Excellent packaging is crucial to ensuring that your flowers arrive in pristine condition, and we're pleased to know that it met your expectations.
- Lastly, it's wonderful to hear that your flowers arrived fresh and beautiful, as this is our ultimate goal.
Your satisfaction means the world to us, and we look forward to serving you again in the future. If you ever have more occasions to celebrate or need beautiful flowers, please don't hesitate to reach out. Thank you for choosing us!
Some flower heads did not arrive intact…
Some flower heads did not arrive intact so need to protect flowers heads of roses in particular. Flowers were well out and needed to be kept in the fridge to stop them opening up even more.
6 september 2023
Svar från All Occasions Wholesale
We appreciate you taking the time to share your feedback with us. We're sorry to hear that some of the flower heads, especially the roses, didn't arrive intact, and that the flowers required refrigeration to slow down their opening. Your experience is important to us, and we want to ensure that you have the best experience with our products.
We take your comments seriously and will use them as valuable insights to improve our packaging and delivery processes to prevent any damage during transit. Your satisfaction is our priority, and we hope that if you choose us again in the future, you'll have a flawless experience with our flowers.
If you ever decide to give us another opportunity, please feel free to reach out to our customer service team, and we'll do our best to ensure a more positive experience next time. Thank you for your feedback, as it helps us continue to improve our services.
Flowers for our Wedding
The guys were knowledgeable, helpful and more than happy to answer our questions.
Flexible with us picking up the flowers and changing flowers when some weren't available.
And most importantly the flowers lasted really well. Picked up on Wednesday, travelled well and in place for our wedding on Saturday!
Cheers
6 september 2023
Svar från All Occasions Wholesale
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team was knowledgeable, helpful, and accommodating throughout the process. Ensuring that our customers have the information they need and the flexibility to make changes when necessary is something we take great pride in.
We're also thrilled that the flowers lasted well and were a beautiful addition to your wedding. Your special day is important to us, and we're honored to have played a part in making it memorable.
Cheers to you, and we wish you all the happiness in your new journey together! If you ever need flowers or assistance in the future, please don't hesitate to reach out.
Withered flowers
Hi. Unfortunately bad experience as half of the order arrived withered and the other half lasted only three days. Disappointed new customer here.
13 september 2023
Omdöme utan inbjudan
Svar från All Occasions Wholesale
We are truly sorry to hear about your recent experience with your order, and we want to extend our sincerest apologies for any inconvenience this may have caused you. Your satisfaction is of the utmost importance to us, and we deeply regret that we fell short of your expectations.
We understand how frustrating it can be to receive a product that does not meet your standards. Our team is dedicated to providing top-quality products, and we take your feedback seriously to help us improve our services.
To make things right, we would like to offer you a full refund for the items that arrived withered or did not meet your expectations. We will also take your feedback into consideration and work diligently to prevent similar issues from happening in the future.
Please reach out to our customer support team at dann@alloccasionswholesale.co.uk with your order details, and we will process your refund as soon as possible. Additionally, if you would be willing to give us another chance, we would like to provide you with a special discount on your next purchase as a token of our appreciation for your feedback and the opportunity to make amends.
Once again, we apologize for the inconvenience you've experienced, and we are committed to doing everything we can to make this right for you. Your satisfaction is our priority, and we hope to have the chance to serve you better in the future.
Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
Svar från All Occasions Wholesale
We're thrilled to hear that you loved the flowers and that they arrived perfectly on time! Your satisfaction is our goal, and we're delighted that we could make your experience with us a positive one. If you ever need more flowers for any occasion in the future, please don't hesitate to reach out. We'd be honored to provide you with beautiful blooms once again. Thank you for choosing us!
Personal response to any queries or…
Personal response to any queries or problems with immediate remedy or assistance.
5 september 2023
Svar från All Occasions Wholesale
Thank you for highlighting our commitment to providing immediate assistance and solutions to any queries or problems you may have. We take great pride in our customer service, and your satisfaction is our top priority. If you ever encounter any issues or have questions in the future, please don't hesitate to reach out. Our dedicated team is here to ensure your experience with us is always smooth and enjoyable. Your feedback and trust in us are highly valued, and we look forward to continuing to provide you with excellent service.
I bought some flowers for a family…
I bought some flowers for a family event. All occasions were really helpful and accommodating when I wanted to change some of my flowers in my order on the day of collection! Would definitely order from them again!
6 september 2023
Svar från All Occasions Wholesale
Thank you so much for choosing us for your family event and for taking the time to share your positive experience! We're thrilled to hear that our team at All Occasions was accommodating and helpful when you needed to make changes to your flower order on the day of collection. Customer satisfaction is our top priority, and we're delighted that we could assist you seamlessly.
We look forward to the opportunity to serve you again in the future, and we appreciate your trust in us. If you have any more special occasions or events coming up, don't hesitate to reach out. We'd be honored to be a part of them with our beautiful flowers!
Svar från All Occasions Wholesale
Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you found our products to be of good value and that our stock descriptions were clear and informative. Our team works hard to provide accurate and detailed information to assist our customers in making informed choices.
We also appreciate your positive feedback about our timely delivery. Ensuring that our customers receive their orders promptly is a top priority for us.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out. We look forward to serving you again, and thank you for choosing us for your shopping needs!
Fantastic all delivered and fine…
Fantastic all delivered and fine considering the heatwave
28 augusti 2023
Svar från All Occasions Wholesale
Thank you for your fantastic review! We greatly appreciate your feedback, especially during challenging weather conditions like a heatwave. Ensuring your delivery arrives in excellent condition is always a top priority for us, and we're delighted to hear that everything went smoothly. If you ever need more of our products or have any questions in the future, please don't hesitate to reach out. Your satisfaction is our utmost goal!
All flowers came in perfect condition but
All flowers came in perfect condition, exactly on the day scheduled. The price for flowers was really good but kind of a shame the price gets shown without the tax and only later when purchasing the tax gets added to total value.
Definitely recommend it!
28 augusti 2023
Svar från All Occasions Wholesale
Thank you for your glowing review and your recommendation! We're thrilled to hear that all your flowers arrived in perfect condition and on your scheduled day. Your feedback about the pricing display is duly noted, and we appreciate your input. We'll certainly consider ways to make this aspect of the shopping experience clearer in the future.
Your support means a lot to us, and we're delighted to have earned your recommendation. Should you ever need more flowers or have any other questions or suggestions, please feel free to reach out. We're here to make your floral experiences even better!
Great service
Great service , flowers arrived safely and on time . Carefully packaged and delivered by DPD. Will use again . Many thanks 👍
1 augusti 2023
Svar från All Occasions Wholesale
Thank you so much for taking the time to leave us this fantastic review! We're delighted to hear that you had a great experience with our service, and that your flowers arrived safely and on time. Our team takes great care in packaging and ensuring timely delivery, and it's wonderful to know that it made a positive impact on your experience. We look forward to serving you again in the future, and your appreciation means a lot to us. If you ever need more flowers or assistance, don't hesitate to reach out. Many thanks to you as well! 👍🌼
Amazing service and flowers
Amazing service and flowers, website was a little tricky at times but answered emails with great customer service!
31 juli 2023
Svar från All Occasions Wholesale
We appreciate your wonderful feedback and your understanding regarding our website. We're thrilled to hear that you found our service and flowers amazing! We understand that website navigation can sometimes be challenging, but we're here to assist you every step of the way. Your positive experience is our priority, and our responsive customer service team is always here to help. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Dpd service they use thorw your products about so ecoect damaged ordered
The delivery company used meant had damaged products, no telephone number contact to deal with issue and email only to resolve which still wasnt resolved unless i paid or delivered damaged products back at 7.99 delivery i dont expect wrong products delivered and damaged goods.
27 juli 2023
Svar från All Occasions Wholesale
We truly apologize for the unsatisfactory experience you encountered with your recent order. Your feedback is invaluable to us, and we deeply regret the inconvenience you faced.
It is genuinely disheartening to learn that the delivery company's mishandling led to damaged products. We understand the frustration of not receiving prompt communication regarding the issues with your order. We acknowledge that relying solely on email for resolution might not have been the most convenient option for you, and we're taking steps to enhance our support channels to ensure smoother interactions in the future.
We are extremely sorry for the mix-up with the products delivered and the condition in which they arrived. This is far from the level of service we strive to provide our customers, and we are committed to making amends.
As you mentioned, we are reachable through various channels, including Google and our website.
We genuinely appreciate your patience and your willingness to give us an opportunity to correct this situation. Your satisfaction is our priority, and we will work diligently to regain your trust.
Thank you for your time and understanding. We look forward to swiftly resolving this matter for you.
Best regards,
These guys are always very helpful
25 juli 2023
Svar från All Occasions Wholesale
Thank you for your kind words and for choosing us as your go-to! We're delighted to hear that our team's helpfulness has consistently met your expectations. Your satisfaction and trust mean a lot to us, and we're here whenever you need assistance. Looking forward to continuing to serve you with the same level of dedication and support. Feel free to reach out whenever you need anything.
Wedding flowers
I took the plunge and decided to do my own wedding flowers. The flowers arrived on time and v few were damaged in transit. One of the colours was not as requested but they were gorgeous quality blooms and I worked with what I had got. The beautiful flowers made it easy to create stunning arrangements and bouquets and there were lots of compliments and questions about where the flowers were from. Thanks very much indeed. Linda
31 juli 2023
Svar från All Occasions Wholesale
Congratulations on your wedding, Linda! We truly appreciate your thoughtful review and are thrilled to have been a part of your special day. We apologize for the slight mismatch in color, but we're glad to hear that the quality blooms still allowed you to create stunning arrangements and bouquets. Your creativity truly shone through, and it warms our hearts to know that you received compliments and inquiries about the flowers. Thank you for trusting us with such an important occasion. Wishing you all the happiness in your new journey, and should you ever need blooms in the future, we're here to assist. Cheers to a beautiful life together! 🌸🌼
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