Avoid this company, Extremely disappointing, my flowers arrived already wilting. Within a couple of days the flowers were dead. I sent numerous messages asking for a refund or replacement, I got one... Se mer
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Det här tycker kunderna
Communication was good, as they called to say they had refused the 8 Strelitzia flowers and had reordered them due to snapped stems. The packaging from the grower could be improved, as there was on... Se mer
Företaget har svarat
Easy to find what flowers you want, via a great search engine. Great prices even better flowers, delivered by DPD or if your in the Birmingham region you can arrange to collect. Delivery charges are f... Se mer
Företaget har svarat
Purchased some flowers last minute for my wedding due to being let down by another company. Ordered from here which was so simple, flowers came on nominated date, well packed and in fantastic condit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wholesale flowers at great prices, supplying fresh flowers & sundries
Kontaktuppgifter
Unit 13, Works, B66 1PE, Smethwick, Storbritannien
- alloccasionswholesale.co.uk
3,7
Medel
349 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 56 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found the website very easy to use…
I found the website very easy to use and navigate that made my decision making much easier.
Around 10 or more of the flowers were damaged on arrival which was quite disappointing but it didn't impact my event too much as I had other floral items from another source.
26 mars 2024
Svar från All Occasions Wholesale
Thank you for taking the time to leave a review. We're glad to hear that you found our website easy to use and navigate; providing a seamless experience for our customers is important to us. However, we're sorry to hear that some of the flowers arrived damaged. Ensuring the quality of our products during transit is a priority, and we apologize for any inconvenience this may have caused. We appreciate your understanding and hope to have the opportunity to serve you better in the future. If you ever encounter any issues with our products, please don't hesitate to reach out to us for assistance.
Fabulous flowers.
The flowers we received from you were first class. Well packaged and delivered on time, they opened up for a fine display and the scent is gorgeous. They are the best freesias we have bought. Very pleased with the service.
25 mars 2024
Svar från All Occasions Wholesale
Thank you so much for your glowing review! We're delighted to hear that you were pleased with the flowers you received from us. Ensuring that our products are well-packaged, delivered on time, and of the highest quality is our top priority. It's wonderful to know that the freesias exceeded your expectations and brought joy with their beautiful display and delightful scent. We truly appreciate your feedback and look forward to serving you again in the future.
My daughter ordered a Mother’s Day…
My daughter ordered a Mother’s Day bouquet for me, she is away studying in Canada, so she wanted to send me a bouquet for Mother’s Day, the bouquet didn’t arrive on Mother’s Day! After she contacted you , she was promised an upgraded bouquet to be delivered on Friday 25th March, on arrival some of the flowers were past their best, the card with it was soggy, the bouquet was called a luxury sunflower bouquet, where was the sunflower? I was very disappointed with the flowers especially as they were 5 days late!! I would not recommend you to anyone,
15 mars 2024
Omdöme utan inbjudan
Svar från All Occasions Wholesale
I'm sorry to hear about your experience, but it seems there might have been some confusion. Unfortunately, it appears you've mistaken us for another company. We strive to provide excellent service and ensure our customers receive top-quality products. If you could kindly verify the company you meant to contact, we'd be happy to assist you further or guide you in the right direction.
I received an open box
I received an open box, flowers in poor condition and no card! Contacted the company, can't contact by phone as the answerphone box is full. Sent several emails. NOTHING! Very poor customer service.
11 mars 2024
Omdöme utan inbjudan
Svar från All Occasions Wholesale
I'm sorry to hear about your experience, but it seems there might have been some confusion. Unfortunately, it appears you've mistaken us for another company. We strive to provide excellent service and ensure our customers receive top-quality products. If you could kindly verify the company you meant to contact, we'd be happy to assist you further or guide you in the right direction.
Svar från All Occasions Wholesale
Thank you for your wonderful review! We're thrilled to hear that the flowers you received were perfect. Ensuring the highest quality products for our customers is always our top priority, and we're delighted that we could meet your expectations.
If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again!
Svar från All Occasions Wholesale
Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with our service and that your order was delivered on time. Your satisfaction is incredibly important to us, and we're delighted to know that we've earned your trust to continue using our services.
If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again!
Bad quality and didn’t receive what I ordered
I placed 2 orders with all occasions and both times I had issues and required refunds.
I used all occasions for my Mother’s Day orders this year. I ordered 15 different things, I never received all of my order, some were sent in a different colour to what I ordered and a couple of items even after conditioning them for 2-3 days were dry and discoloured.
I received a refund for the items they never sent, was told the wrong coloured items were the closest replacements to what I ordered and when I emailed images of the wilted and discoloured flowers asking to be reimbursed for them as they were not fit for use, I was told that they couldn’t see any issue with these items, this is what they’re supposed to look like!
Cream lisianthus are not supposed to feel like dry thin tissue paper and are not supposed to be brown! Purple stocks were changing a different colour from the inside out and petals were dropping of them as soon as you touch them! They both clearly had been out of water too long before they arrived with me!
Bad order, poor quality, all occasions didn’t even let me know in advance they substituted any items in my order. I had to go out of my way to source more flowers to make up my orders, as I didn’t receive everything which left me even more out of pocket.
I saw a mix of reviews on here for all occasions and gave them the benefit of the doubt after they promptly gave me a refund on my first order, but after my last order I will never be recommending anyone to them.
5 mars 2024
Svar från All Occasions Wholesale
We sincerely apologize for the multiple issues you encountered with your orders from All Occasions. It's disheartening to hear about the disappointment and inconvenience you experienced, especially on such an important occasion like Mother's Day.
We deeply regret that you didn't receive all the items you ordered and that some arrived in poor condition, despite your efforts to properly condition them. We understand how frustrating it must have been to receive substitutions without prior notification and to have to source additional flowers to complete your arrangements.
Your feedback regarding the quality of the flowers and the lack of communication about substitutions is extremely valuable to us. We assure you that we take such matters seriously and will investigate what went wrong with your orders to prevent similar issues from occurring in the future.
Thank you very much excellent service
4 mars 2024
Svar från All Occasions Wholesale
We sincerely appreciate your fantastic review! Thank you for taking the time to share your experience with us. Providing excellent service is our top priority, and we're thrilled to hear that we met your expectations.
If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!
Svar från All Occasions Wholesale
Thank you so much for your wonderful review! We're delighted to hear that you found our team lovely, friendly, and helpful. Providing exceptional customer service is at the core of what we do, and we're thrilled that our efforts have left a positive impression on you.
If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out to us. We're here to help!
Gorgeous Foliage
The foliage i ordered was excellent condition, well packaged. Definitely be ordering again cannot fault the service and prices are good.
29 februari 2024
Svar från All Occasions Wholesale
Thank you so much for your glowing review! We're thrilled to hear that the foliage you ordered arrived in excellent condition and met your expectations.
Ensuring that our products are carefully packaged and delivered in top-notch condition is a top priority for us, so we're delighted that you were pleased with the packaging as well.
We're truly grateful for your kind words and your decision to choose us for your foliage needs. We look forward to serving you again in the future and continuing to provide you with exceptional service and competitive prices.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We're here to help!
The actual flower bloom size is smaller compare to the picture shows
i bought lilies and the picture with the actual flower size is much different. The flowers are smaller than the picture shows It is good to state the size of the bloom rather than give a picture.. If you are unsure about the size of the bloom , yyou have to take the risk.
21 februari 2024
Omdöme utan inbjudan
Svar från All Occasions Wholesale
Thank you for taking the time to share your feedback with us. We truly value all input from our customers, as it helps us continually improve our products and services.
We apologize for any discrepancy between the size of the lilies you received and the depiction on our website. We understand the importance of accurately representing our products and strive to provide as much information as possible to assist our customers in making informed decisions.
We will certainly take your suggestion into consideration regarding providing more detailed descriptions of the bloom size in addition to the images. Your insight helps us better serve our customers and ensure a more transparent shopping experience.
If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction.
Flowers were as expected foam all mixed…
Flowers were as expected foam all mixed up some oasis some spicer so some better quality than other asked for return of foam ordered by mistake but no reply all in all not a great first experience spent over £ 1000
5 februari 2024
Svar från All Occasions Wholesale
Thank you for taking the time to share your feedback with us regarding your recent purchase at All Occasions Wholesale. We sincerely apologize for any inconvenience you may have experienced and appreciate the opportunity to address your concerns.
First and foremost, we are truly sorry to hear that your initial experience with us fell short of your expectations. Providing our customers with top-quality products and exceptional service is paramount to us, and we regret that we did not meet this standard during your recent order.
Regarding the inconsistency in the foam quality,
we understand how frustrating it must have been to receive a mix of oasis foam and spicer foam in your order. We strive to maintain consistency in the quality of all our products, and we are disappointed that this was not reflected in your purchase. Please know that we have taken immediate steps to investigate this matter further and ensure that such discrepancies are addressed to prevent recurrence in the future.
Additionally, we sincerely apologize for any confusion or inconvenience regarding your request for the return of the foam ordered in error. It is never our intention to overlook or neglect our customers' inquiries. We are committed to resolving this matter promptly and will be reaching out to you directly via email to facilitate the return process and address any further concerns you may have.
At All Occasions Wholesale, we value each and every one of our customers, and we deeply regret that your first experience with us did not reflect the high standards we set for ourselves. Your feedback is invaluable to us as it helps us identify areas for improvement and ensure that we deliver the exceptional service and products that our customers deserve.
Once again, we apologize for any inconvenience or disappointment caused, and we thank you for bringing these issues to our attention. We hope for the opportunity to restore your trust and provide you with the outstanding experience you deserve.
Please do not hesitate to reach out to us directly at danny@alloccasionswholesale.co.uk if you have any further questions or concerns.
The flowers were really nice quality
The flowers were really nice quality, one item didn’t arrive on the order. The overall experience of ordering and customer service was very good. I would not hesitate to purchase again.
25 januari 2024
Svar från All Occasions Wholesale
Thank you for your 4-star review and for sharing your experience with us. We're pleased to hear that you found the flowers to be of nice quality and that you had a positive overall experience with the ordering process and customer service.
We apologize for the missing item in your order and any inconvenience this may have caused. Please rest assured that we will look into this matter to prevent similar occurrences in the future.
We appreciate your understanding and your willingness to purchase from us again. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you for choosing us!
Good quality flowers,delivered on time…
Good quality flowers,delivered on time only problem was 2 items missing from my order which was disappointing but was refunded quickly. Would use again
2 februari 2024
Svar från All Occasions Wholesale
Thank you for your feedback and for choosing our services! We're glad to hear that you found our flowers to be of good quality and that they were delivered on time. However, we apologize for the inconvenience caused by the two missing items in your order. We're pleased to hear that you were refunded promptly, and we appreciate your understanding.
We're committed to improving our processes to ensure a seamless experience for our customers, and we look forward to the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for considering us for your future orders!
Ordering and taking delivery of flowers…
Ordering and taking delivery of flowers is so easy with All Occasions Wholesale! They are so helpful so I would definitely recommend them!
31 januari 2024
Svar från All Occasions Wholesale
Thank you so much for the glowing 5-star review! We're thrilled to hear that you found ordering and taking delivery of flowers to be easy with All Occasions Wholesale. Providing excellent service and assistance to our customers is our top priority, and we're delighted that you found us to be helpful.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever have more floral needs or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Great service and they were spot on…
Great service and they were spot on with the delivery which was so important as the flowers were for my mum's Funeral.
26 januari 2024
Svar från All Occasions Wholesale
Thank you for taking the time to leave us a review, especially during such a sensitive time. We're deeply sorry for your loss, and we're honored that you chose us to provide flowers for your mum's funeral. We understand the importance of timely delivery, especially for such occasions, and we're glad that we could meet your expectations.
If there's anything else we can do to support you or if you have any further needs in the future, please don't hesitate to reach out. Our thoughts are with you and your family during this difficult time.
Svar från All Occasions Wholesale
Thank you for the wonderful 5-star review! We're thrilled to hear that your delivery was on time and that you found the quality of the flowers to be very good. Providing timely service and high-quality products is our priority, and we're glad we could meet your expectations.
If you ever have more floral needs or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Great company
Reasonably priced, good quality and easy website/ delivery. My new, chosen flower wholesaler!
8 januari 2024
Svar från All Occasions Wholesale
Thank you for the fantastic 5-star review! We're thrilled to hear that you found our flowers reasonably priced, of good quality, and that the website and delivery were both easy to navigate. We appreciate your positive feedback and are honored to be your chosen flower wholesaler. If you ever have more orders or need our services in the future, we look forward to serving you again. Thanks for choosing us!
First time I had used this company and…
First time I had used this company and I was not disappointed. Good quality stems and delivered on time. Will buy again
16 januari 2024
Svar från All Occasions Wholesale
Thank you for the wonderful 5-star review! We're thrilled to hear that your first experience with our company was a positive one, with good quality stems and on-time delivery. We appreciate your trust in us, and we look forward to serving you again. If you ever have more occasions to celebrate or need our services, don't hesitate to reach out. Thanks for choosing us, and we're excited to have you as a customer!
Just briliant!
Great communication from the team as I had not confirmed delivery date, I had an email within a couple of hours of placing my order to confirm when I wanted the flowers delivered. Order arrived on time and was perfect, I would not hesitate to use them again.
15 januari 2024
Svar från All Occasions Wholesale
Thank you for the fantastic 5-star review! We're delighted to hear that you had a positive experience with our team's communication and that your order arrived on time and was perfect. We appreciate your feedback, and we look forward to serving you again in the future. If you ever have more occasions to celebrate or need our services, don't hesitate to reach out. Thanks for choosing us!
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