Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Se mer
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My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Se mer
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Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... Se mer
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Företagsinformation
Skrivet av företaget
Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
Kontaktuppgifter
22 Upper Brook Street, W1K 7PZ, London, Storbritannien
- support@algbra.com
- algbra.com
3,9
Bra
348 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love Algbra bank
I love Algbra bank!
Customer service is brilliant, the reply time is amazing and I love banking with them! Would definitely recommend this bank!
29 maj 2023
Omdöme utan inbjudan
Svar från Algbra
We really appreciate the kind words Sharon, thanks so much for the review 🙏
They answer quickly and everything is…
They answer quickly and everything is running smooth
26 maj 2023
Omdöme utan inbjudan
Svar från Algbra
Thanks Jerome, super happy to hear that you had a great experience with us!
So far so good
So far so good. Cashback had issues but has now been resolved and backdated and paid.
Customer service is also good.
22 maj 2023
Omdöme utan inbjudan
Svar från Algbra
Thanks so much for the valuable feedback, it's great to hear that you're enjoying our customer service and fantastic cashback rewards. Thanks for being part of the movement 🚀
Excellent Customer Service
Excellent Customer Service
I had an issue with my account. James quickly resolved my issue. All of the team is amazing.
12 september 2022
Omdöme utan inbjudan
Svar från Algbra
Really appreciate the kind words Mohammed, happy to hear that we got the issue sorted for you as well 🙌
Great app
Easy to use app with very competitive cash back rates. Great customer services, Laura replied to my question on the weekend and followed up for the next several days until the issue was resolved.
17 maj 2023
Omdöme utan inbjudan
Svar från Algbra
Really happy to hear that you're enjoying our fantastic cashback rewards and customer service. I'll make sure to pass your kind words on to Laura too 🙏😊
Great app and great support
Great app, competitive cash back rates and great communication especially from Laura! Keep up the great work
17 maj 2023
Omdöme utan inbjudan
Svar från Algbra
Thank you very much for your kind review. I'll make sure to pass your kind words on to Laura as well 🙏 😊
Great bank great cashback.
16 maj 2023
Omdöme utan inbjudan
Team were fvery helpful in assisting me…
Team were fvery helpful in assisting me with my query and not stop persisting to help me over several days.
11 maj 2023
Omdöme utan inbjudan
Great banking app
Great banking app, amazing customer service would highly recommend using them!
11 maj 2023
Omdöme utan inbjudan
Great rewards and even better customer service
Great alternative to bank cards, with amazing benefits! The customer service is top-notch, extremely friendly and super helpful.
3 maj 2023
Omdöme utan inbjudan
Great customer service!
I came across an issue with transferring and the team were happy to help and resolved the issue very quickly - great customer service!
2 maj 2023
Omdöme utan inbjudan
wonderful service and very fast
wonderful service and very fast, congratulations to all
2 maj 2023
Omdöme utan inbjudan
I had a issue with signing up to ALGRBA…
I had a issue with signing up to ALGRBA and their promotion wasn’t applied to my account after speaking to their customer service team it was all sorted relevantly fast and how they handled the situation was nothing but pleasant and helpful
27 april 2023
Omdöme utan inbjudan
Excellent customer service
26 april 2023
Omdöme utan inbjudan
Very good security
Very good security, because security system don’t allowed me change contact details. Contact details is login to Algbra account. Very good security when no reset option, for example: no option: “I need change mobile number” I can’t login from my email”. Very good security when I was logged to account, but the system did not allowed change contact details (when is active app in the my device).
24 april 2023
Omdöme utan inbjudan
Convenient and Ethical online banking with Algbra
I've been using Algbra's banking platform for a month, and I'm thoroughly impressed with its convenience and security. The user interface is easy to navigate, and I can easily access all my accounts and transactions from my smartphone. It works smoothly with my apple pay.
Algbra offers a wide range of services to make banking easier for me. I can easily transfer money to my friends. The platform also offers budgeting tools to help me manage my finances more effectively. One of the things I love about Algbra is its 1% cash back on all card payments. The cashback rate is 1.5% if you use Apple Pay. Overall, I highly recommend Algbra.
2 april 2023
Omdöme utan inbjudan
An actual game-changer for banking!
I joined Algbra for the 1.5% super cashback offer with Apple Pay. What I didn't expect to discover was an insight over my spending which I had with no other bank: my carbon footprint.
Algbra delivers on its promise of ethical finance and empowers customers to not only measure their impact on the planet but do something tangible about it as well.
In a world where every mobile bank is trying to be like Monzo, traditional banks are struggling to keep up, and the cost of living is soaring... Algbra delivers something actually new to help its customers, and ultimately, the world.
19 april 2023
Omdöme utan inbjudan
Waste of time they ask for everything…
Waste of time they ask for everything and wait for few days already so I take the decision No Algbra tons of question and more , better revolut
18 april 2023
Omdöme utan inbjudan
Svar från Algbra
We're sorry for any disappointment. As a regulated financial institution, we're sometimes required to carry out extra checks in order to meet our regulatory obligations. We hope you'll consider joining the movement in the future 🚀
The customer service was excellent
The customer service was excellent! James listened to and dealt with my issues with no hesitation. Thank you guys
19 april 2023
Omdöme utan inbjudan
The worst bank ever they don’t need a…
The worst bank ever they don’t need a reason to lock your money
30 mars 2023
Omdöme utan inbjudan
Svar från Algbra
Thanks for the review Subhaan. As a regulated financial institution, temporary freezing of your funds is a very rare occurrence and is undertaken only for valid reasons. If you need any further assistance or guidance, don't hesitate to contact our dedicated team at support@algbra.com. Thanks for being part of the movement 🚀
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.