As always, Albumworks delivered a beautiful book of our trip. As I have completed several books over the years, I feel the project was easily constructed with the program available. Once I decided w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Albumworks twice now, for creating photobooks. The quality of the inks and paper (I opt for the HD version) is outstanding and better than the company I used previously, which also did pro... Se mer
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Albumworks is an easy to use platform that enables you to create great archives for your memories. The finished products are always better than you might expect from your screen display. Delivery is q... Se mer
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The albumworks program to create photo books is great to design and organise long lasting memories, a long lasting product. Good feedback from staff on concerns for quality on canvas prints. Very hap... Se mer
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Företagsinformation
Om albumworks
Skrivet av företaget
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Kontaktuppgifter
Level 2, 696 Bourke St, 3000, Melbourne, Australien
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and beautiful finished…
Great service and beautiful finished product full of wonderful memories. Staff were able to overcome some technical problems with my albums with much patience. Definitely recommend Albumworks.
13 maj 2026
Svar från albumworks
Hi Paul, thanks so much for the great review! We’re thrilled we could help resolve those technical hiccups and deliver a beautiful album. – The Albumworks Team
Great service
Great service, printing and quick turn around. Very happy with the finished product.
22 maj 2026
Svar från albumworks
Hi George, thanks for the great review! We're thrilled to hear you're happy with the printing and our fast turnaround time.
The product is very easy to use.
The product is very easy to use. The page decoration is basically up to your creativity which is supported by Albumworks.
The scrapbook styles are great as is the page backgrounds that you can use.
8 maj 2026
Svar från albumworks
Hi Ann- Marie,
Thank you so much for your review. We are thrilled to hear it was easy for you and that you liked the creative process.
I hope you Photo book turned out amazing.
albumworks
....................
Service and Product Quality
7 maj 2026
Svar från albumworks
Hi Terence, thanks so much for the 5-star review! We're thrilled to hear you're happy with our service and product quality.
Everything about your album design…
Everything about your album design process, and final product quality.
19 maj 2026
Svar från albumworks
Thanks so much, Gary! We're thrilled to hear you loved both the design process and the final quality of your album.
I have used Albumworks for many years…
I have used Albumworks for many years now….thinking it is > 15 years and the program always delivers ‘above and beyond’. It is easy to use and efficient, producing albums of excellent quality. The company always answers any questions promptly…..10/10 from me!
19 maj 2026
Svar från albumworks
Hi Diane! Thank you so much for your incredible loyalty and the perfect 10/10 review. We love hearing that our editor is easy to use and efficient.
I have done many books with Albumworks
I have done many books with Albumworks. Always extremely happy with the printing and how quick you print and send the book to me. Well done.
15 maj 2026
Svar från albumworks
Hi Doug, we're thrilled to hear you're always happy with the print quality and quick turnaround.
Quality product
Quality product, quick delivery, easy computer program enabling your own creativity and personalisation to your photo books!
Highly recommended!
15 maj 2026
Svar från albumworks
Thanks so much for the 5-star review! We're thrilled to hear you found our program easy to use and loved the quality of your photo book.
Excellent printing quality and so easy to use!
This is about the 10th Photobook I have done with Album works and have had excellent results in them all! The printing is VERY clear, even the signs and text you photograph when travelling! I have used other Photobook sites and the quality and speed of printing and delivery far exceeds the others. Also being able to have 200 pages is a real bonus.
15 maj 2026
Svar från albumworks
Hi Lynne, 10 photobooks is an amazing milestone! Thank you so much for your loyal support and for sharing your experience.
The quality
The quality, speed of turnaround and the quality of the boxing. 15/5/2026
Grant Fuller
14 maj 2026
Svar från albumworks
Thanks, Grant! We know how exciting it is to get your book, so we try to ship as fast as possible.
Birthday Album. Great quality and the album made Josh's…
Great quality and the album made Josh's day. Received it promptly.
14 maj 2026
Svar från albumworks
Hi, thanks for the feedback! We are so glad to hear the birthday album made Josh's day and arrived quickly.
Svar från albumworks
Hi Alan, thanks for the awesome feedback! Great to hear you found our software easy to use and our service fast.
Amanda and Clyde held my hand all the…
Amanda and Clyde held my hand all the way through from a distance. I made aa 11 x 8.5 hard cover photo book. I’m so happy with it and I must have driven them batty initially as I’d forgotten so much since I made the last one 2 years ago and I was calling 3 and 4 times a day.
13 maj 2026
Svar från albumworks
Hi Karen, thank you so much for the lovely review! Our team were more than happy to help you out, and we are absolutely thrilled that you love your new album.
Photo enhance yes or no
1. Not having an option for a smaller book eg 20 page instead of 40 page
2. I was disappointed with how dark the images came out. I ticked no to photo enhance at the advice of my photography club, rationale being that I had already spent a lot of time in post-processing and therefore I was in control of the image. It turns out they may have been better if I had, so now am considering whether to order another book with enhancement, which is expensive. Its for a competition so I really wanted the best I could present. I also have another project in creation for a friend, but am hesitant to proceed until I'm satisfied with the quality.
12 maj 2026
Svar från albumworks
Hi Leanne. Thank you for your feedback. Our Classic albums can have a minimum of 20 pages; you simply need to delete pages 21 to 40. In regard to your dark images, using Auto-enhance will certainly help prevent this. I have emailed you some further info.
Disappointed with the colour
Disappointed with the colour
As the photos are of birds colour is very important
Seems to be too much red coming through….browns appear much too warm approaching orange. It may be to do with the enhancement process that you use? I will try once more but will request you not to enhance my photos.
27 april 2026
Svar från albumworks
Hi Hugo. Thank you for the feedback. We're sorry to hear the print quality didn't meet your expectations this time. Our Customer Service Manager has just sent you an email to look into this further and get it sorted out for you. We appreciate your patience while we resolve this.
Regards albumworks
14 years of great service.
I've been ordering photobooks from Albumworks for 14 years (27 books) and I have always been more than happy with the results. Plus brilliant customer service whenever I have had any issues.
29 april 2026
Svar från albumworks
Hi Georgina,
Thank you for the incredible 5-star review! 14 years and 27 albums is amazing loyalty, and we can't thank you enough for your continued support. We look forward to helping you with your 28th project and beyond!
Software easy to use
Software easy to use
Print quality is good - be careful of colors if you edit your photos before import as the software can boost colour again
Very fast delivery
13 maj 2026
Svar från albumworks
Hi Simon,
Thanks for the great feedback! We're glad to hear the software is easy to use and your delivery was fast. In regard to "boosting" colours you may be referring to Auto-enhance, which can be turned OFF during the checkout process.
Svar från albumworks
Thanks so much, Stephen! Great to hear the book arrived on time and that you're happy with the quality. Enjoy the memories!
My 21st Albumworks photobook!
Recently made my 21st Albumworks photobook. As usual, the program was easy to use, the upload was simple and quick, and the production process was straightforward. The end result (~120 pages) is beautiful. Very happy to recommend Albumworks!
27 april 2026
Svar från albumworks
Hi Bruce,
Thank you for the amazing review! 21 photobooks is a fantastic milestone, and we are honored to keep preserving your memories.
The quality of the books that I have…
The quality of the books that I have completed to date from Albumworks, is equal to or better than Momento whom I used until their demise a year or so ago.
I also appreciate the Albumworks "help line" whom have been great to deal with.
Regards Peter Dearle
6 maj 2026
Svar från albumworks
Hi Peter,
Thank you for the wonderful review regarding our quality and service team. If there is anything we can do to improve your rating to 5 stars, please let us know.
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