As always, Albumworks delivered a beautiful book of our trip. As I have completed several books over the years, I feel the project was easily constructed with the program available. Once I decided w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Albumworks twice now, for creating photobooks. The quality of the inks and paper (I opt for the HD version) is outstanding and better than the company I used previously, which also did pro... Se mer
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Albumworks is an easy to use platform that enables you to create great archives for your memories. The finished products are always better than you might expect from your screen display. Delivery is q... Se mer
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The albumworks program to create photo books is great to design and organise long lasting memories, a long lasting product. Good feedback from staff on concerns for quality on canvas prints. Very hap... Se mer
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Företagsinformation
Om albumworks
Skrivet av företaget
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Kontaktuppgifter
Level 2, 696 Bourke St, 3000, Melbourne, Australien
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från albumworks
Hi Shona, "Thanks so much for the kind words. We’re thrilled to hear that you were happy with the quality, delivery speed, and ease of use. We look forward to working with you again - The albumworks Team
Top quality
The quality of images, paper and cover is excellent, so is the rapid production. I have been using Albumworks for mamy years, and it has never let me down.
1 juli 2026
Svar från albumworks
Hi Ian and Ann, Thanks for taking the time to leave a great review and for being such great customers. - albumworks
Quality printing and packaging
Quality printing and packaging, with fast delivery. Thanks.
1 juli 2026
Svar från albumworks
Hi Bruce, Thanks for the 5-star review. We are so pleased you love the printing, packaging and fast delivery. We look forward to working with you again. - Amanda, albumworks Customer Service
Svar från albumworks
Thank you, Mike.
Great quality and exceptional service.
26 juni 2026
Svar från albumworks
Hi Lyn, We are happy to hear that you received great quality and exceptional service from us. Your support means a lot to the team. - albumworks Customer Service team
Excellent program for creating books
Excellent program for creating books. Good quality product and fast delivery.
26 juni 2026
Svar från albumworks
Hi, Thank you for your great review. We are glad to hear you found the program easy to use and that you are happy with the product quality and fast delivery. - albumworks
Quality and Service second to none
The quality and service are exceptional. The photobook was delivered within five days and this included the weekend. Wow. We have recommended Albumworks to many of our friends. Thank you.
24 juni 2026
Svar från albumworks
Hi Jill, Thank you so much for your kind words. We’re thrilled to hear that you were happy with both our service and the quick turnaround time. We truly appreciate your recommendations to friends and family. - albumworks Customer Service Team
Perfect way to capture an event. Easy to use with lots of options to…
Easy to use with lots of options to create desired effect.
24 juni 2026
Svar från albumworks
Hi Janna, Thank you for your feedback. We’re so glad you enjoyed using our platform to capture your event. Happy creating. - albumworks
The editor is easy to use
The editor is easy to use. The download process easy. The finished product is excellent- the paper, printing all such great quality
10 juni 2026
Svar från albumworks
Hi Ros, Thanks so much for the wonderful review. We’re thrilled to hear that you found our editor easy to use and that you were happy with the quality of your finished product. - The albumworks Team
Over the last few years
Over the last few years, I have made and enjoyed 11 photo books from Albumworks. The quality and the service I received from your company are absolutely outstanding. If anyone is still bothering to put together an old-fashioned photo album, I can highly recommend the easy way Albumworks allows you to create and order their product.
23 juni 2026
Svar från albumworks
Hi Hans, Thank you so much for your kind words and for being such a loyal customer. We’re thrilled to hear you’ve enjoyed creating 11 photo books with us and are so glad we could make the process easy and rewarding for you. We look forward to helping you create many more. - The albumworks Team
Svar från albumworks
Hi David, thank you so much for the 5-star review. We’re thrilled to hear you enjoyed the product and that our delivery was prompt. We look forward to creating your next project with you. - Amanda, albumworks Customer service
Won't use any other company
Software is relatively easy-to-use and allows one to play with sizes and layouts.
Communication with company is excellent and product arrived quickly.
Quality is excellent
22 juni 2026
Svar från albumworks
Thank you, DotCole, for your excellent review!
We look forward to your next Photo Book with us.
Kim
albumworks customer service manager
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Albumworks sits somewhere in the…
Albumworks sits somewhere in the "pretty good, but why are you making this harder than it needs to be?" category.
The Mac software is a little iffy. It gets the job done, but there are moments where it feels like it was designed to test your patience rather than help you make a photo book. Computers are supposed to make life easier. It's a bold strategy.
Customer service, on the other hand, is excellent. They're quick to help and genuinely pleasant to deal with, which goes a long way.
Pricing is still on the high side, even during sales, so don't expect bargain-bin photo books. That said, the print quality is above average, with sharp images and solid colour reproduction that make the finished product feel premium.
Overall, if you're happy to pay a bit extra and can tolerate slightly temperamental Mac software, Albumworks delivers a quality product backed by great support.
28 november 2025
Svar från albumworks
Thank you, Michael, for your reply,
Macs can be finicky things, and that's why we have created several FAQs to help with getting started on a Mac and other answers to important questions you may have.
We also have an Online editor, which may be an easier option for you if you'd like to give that a go next time.
Thank you for the compliments to our team and Im super happy your Photo Book has turned out perfect.
Kim
albumworks customer service manager
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The product arrived exactly as…
The product arrived exactly as described on the webpage and they are very prompt
20 juni 2026
Svar från albumworks
Hi Sue,
Thank you so much for your review. It's much appreciated!
Kim
albumworks customer service manager
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the product is of great quality and was…
the product is of great quality and was delivered very quickly. colours were true to screen.
6 juni 2026
Svar från albumworks
Hi Elizabeth, Thank you so much for your review. We’re delighted to hear you’re happy with the quality of your album and that it arrived quickly. It’s great to know that the colours matched your expectations perfectly—we really appreciate your feedback. - albumworks Customer Service
I have always ordered my albums from…
I have always ordered my albums from Albumworks! They do an amazing job and if there is a fault or any problem they are keen to fix or replace that album without a major issue! Very happy with all of my albums! The staff are very helpful and knowledgeable! Thank you all for your great work!
6 juni 2026
Svar från albumworks
Hi Carol, Thank you so much for your kind words. We are thrilled to hear that you’ve had such a positive experience with our albums and our team. We’re so glad we could assist you whenever needed. We truly appreciate your continued support. - The albumworks team
Svar från albumworks
"Great to hear! We love knowing our books met your expectations. Enjoy the memories!"
I absolutely love my photo book
I absolutely love my photo book. The quality is amazing. And the turn around time was faster than I anticipated
18 juni 2026
Svar från albumworks
Hi Elizabeth, We are so happy to hear that. It’s wonderful to know you love the quality of your photo book and that we got it to you ahead of schedule.
Fantastic
I've had a few books printed - always fast, fantastic quality. I do wish they would have a 10x10 size though - hopefully one day!
18 juni 2026
Svar från albumworks
Hi Donna, We appreciate your repeat business and your kind words. It’s great to hear our turnaround and quality hit the mark for you. We’ve noted your request for a 10x10 book—we’re always evaluating new sizes and appreciate the suggestion. - albumworks Team
Svar från albumworks
Thanks for sharing! We're glad we could help and that your items arrived in great condition. We look forward to working with you again. - Amanda, albumworks Customer Service
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