On arrival everything went smoothly, unfortunately our holiday was cancelled after 3 hours sat on plane.The mini bus picked us up and returned to car.We booked another holiday that week and they honou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick easy process could do with extra signage as road upto carpark entrance is confusing due to it being within a residential road other than that,no complains. Would use again
All went to plan and was efficient. My only comment is that your booking in office doesn’t look very professional. When your member of staff is talking to you with their backs towards you it can be d... Se mer
Whereas before the drop off point at Manchester was at the arrivals level, we were dropped off at the departures level which is so much better as you don't need to negotiate the lifts with your baggag... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great airport parking option
Really easy to use and a great service - would definitely recommend
Excellent customer service
Easy to find your premises. Very efficient getting checked in, and car parked up. Quickly transported to airport. Staff really friendly. When we returned back to Manchester airport, the minibus picked us up promptly. .
Would highly recommend
Would highly recommend. Very easy and smooth process.
Great car park and shuttle service
Great car park and shuttle service
Meet & Greet service
Meet & Greet service: Would be fine if you're not in a rush.
We called 20 mins before as requested, but still waited 20-25 mins more once we'd arrived (despite the "be there in 5-10 mins"). It meant we had to really rush through the airport - thankfully we had a few mins to spare. On return, called and were told "5-10 mins", again, waited 25!
I wouldn't have minded if they'd told us in advance how long the wait actually was!
Anyway, they were polite enough, answered the phone quickly and the car was in the same condition as when we left. So, whilst it's not a fast choice, it was fine. However, the idea of meet and greet for me is speed and convenience, so it's unlikely I'll use them again.
The simplest thing is to be able to…
The simplest thing is to be able to provide a VAT receipt for business users , there website still does not provide this , even tried to call them and nothing just tells you to use the website and hangs up .
Easy parking with shuttle to and from…
Easy parking with shuttle to and from air port
Appalling communication and a long wait…
Appalling communication and a long wait for my car
I’m Deaf and need to communicate by text. A few days before my booking, I texted the mobile number they provided to explain this. I also emailed, but received no response to either. I’ve used text with other airport parking companies without any problems.
As instructed, I texted 30 minutes before arrival, but again received no reply. Thankfully, my mother was with me and could call them. The lack of communication made the whole experience extremely confusing.
On our return, we had to call again because they weren’t responding to texts. We then waited an hour for them to bring the car. There was also a very strong, unpleasant smell inside the car, which I’d noticed at drop-off too due to their hygiene.
Despite already paying £111.99, I was told I also had to pay a £5 exit charge. The actual charge was £6.60.
Ignoring a Deaf customer’s requests to communicate by text is unacceptable. Appalling service. I would never use this company again.
Good service
Third time I’ve used this company/location. Value for money, easy booking, good service all round.
Always using that company never had any…
Always using that company never had any problem at all
We have used APM many times the app is…
We have used APM many times the app is easy to use no hanging around picked up within minutes of phoning to say you have arrived excellent service
Would absolutely recommend these guys…
Would absolutely recommend these guys and use them again,I needed parking very last minute and they sorted it,easy to find,close to the airport and my car was looked after so I can’t thank them enough
Excellent service
Excellent service - used a few times now and it is reliable and good value.
Paid for a meet and greet, greeted by fines
Paid for a meet and greet. Was greeted by parking fines due to not having paid for entrance to the parking. None of the instruction emails said to pay, no response when emailing back for help. Any other parking service includes access to the parking
Best parking you’ll find
Always our trusted place to park our vehicle before travelling. 10/10 service from staff always, secured parking and very easy to find.
I don't know why I was hesitant…
I don't know why but I was hesitant at first! this place was referred to me yet it seems at 3am on a very dark wet rainy night I become quite hesitant☺
Anyway after driving past the airport for 5 minutes that seemed strange, veering off down a country lane seemed stranger
But sat nav took me straight to the gate, parking up was easy, office hand over simple, bus drive to the airport terminal less than 10 mins, Pick up was a 15 minute wait but was once again simple
I have already referred and look forward to using again, great service
Paul
It took one hour from phoning you when…
It took one hour from phoning you when I was outside the airport to us getting our car. Had to wait 45 minutes to be picked up!! Put a complaint in for some compensation but heard nothing. Very disappointing
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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