Agria Ireland Omdömen 

992
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Seamless and quick every single time. Never an issue or avoidance of paying out. Less than one week after claim sent in we got our confirmation of settlement. Worth every single cent for if/when you’l... Se mer

Betygsatt 5 av 5 stjärnor

Bought insurance for my cockapoo pup fot through to a girl called Claire from Galway but now living in Cork. She had the funniest accent I have ever heard anyway what a gem to have working for Agria... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Se mer

Företaget har svarat

Företagsinformation

  1. Husdjursförsäkring

Skrivet av företaget

We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.

What sets us apart

Skrivet av företaget

Best of care for pets and peace of mind for owners
We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

992 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(992)

43 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Avoid Agria

I would advise steering clear of Agria at all costs. Awful service. They are unsympathetic and very expensive. The claims handler did not know what euthanasia meant, After years of not claiming anything it was distressing dealing with them when I needed to claim. There has to be much better options out there. Do yourself a favour and find sn alternative!

Agria's response below is pathetic 🙄

Paid €2k in insurance over 6 years. Claim Settlement was €386. Please people think hard before taking out insurance!!!

14 juli 2025
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Dear Helen,

We’re deeply sorry for the loss of your beloved pet and understand how incredibly difficult this time must have been for you. Please accept our heartfelt condolences.

We’re saddened to hear that you felt let down during such an emotional time. This is not the experience we want for any of our customers, and we regret that our service did not meet your expectations when you needed us most.

While we’re pleased that we were able to settle and pay your claim, we completely understand that the process felt distressing under the circumstances. Your feedback about your interaction with us has been shared internally so we can learn from this and provide more compassionate support in the future.

Thank you for taking the time to share your experience with us.

Regards,

The Team at Agria Ireland

Betygsatt 4 av 5 stjärnor

Very good service

Very good service

3 juli 2025
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi David,

Thank you for taking the time to leave us such a positive review. We are sure that you will continue to experience out fantastic service when you need us.
If you ever need any further assistance, do not hesitate to reach out!

Kind regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

No problems when it came to claiming…Claims

No problems when it came to claiming and the payout. As long as you have your vaccinations in order there will be no problem. Make sure you have all you vaccinations and proof off vaccinations in order

1 juli 2025
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Kohn,

Thank you for taking the time to leave us a review.
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Easy to deal with

I have been insuring 2 of my cats with Agria for a while. There had a very efficient claim processing procedure compare to other insurers i had ever been with. it usually took less than a week for them to come back with decision and settlement after my form/document submission. They are very easy to deal with. I am highly recommended the company

11 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY A POLICY WITHOUT READING THE REVIEWS

Very unhappy, they are denying a claim and saying that a completely unrelated illness to the one I claimed, was a symptom of the dog's current condition. It was NOT! The condition the are claiming was a "Clinical sign" was COMPLETELY RESOLVED with an antibiotic. Last time I checked, antibiotics do NOT treat diabetes, which the dog was diagnosed with 2 months later.

*update after reply*
They cannot even correctly address customers all they do is copy and paste the same reply to ALL one-star reviews. That is how seriously they take their PAYING CUSTOMERS.

4 februari 2025
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.
All claims are reviewed based on the clinical history provided by your Vet and in line with the Terms and Conditions of the Policy. If you feel that the information we have been provided with is incorrect, you can always avail of our appeals process, which has been communicated to you.
We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently. Your feedback has been logged and we would like to assure you that we are at all times seeking to improve our products and services in line with our customers’ needs.

Best regards,

Agria Petinsure Team

Betygsatt 5 av 5 stjärnor

"Grateful for Agria's Support During a Tough Time!"

I’m so glad I chose Agria Petinsure! When my dogs, Lily and April, unexpectedly needed surgery, I was overwhelmed, worried about their health, the costs, and how to handle everything. But Agria made it so much easier. Filing a claim was straightforward, and their team was incredibly kind and supportive every step of the way.

They really took the stress out of a tough situation, and it meant so much to know they genuinely cared about Lily and April. The transparency throughout the process and the quick resolution of my claims gave me the peace of mind to focus on my girls’ recovery.

If you’re looking for pet insurance that truly cares, Agria is an amazing choice. I’m so grateful for their support!

6 november 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Paul,

Thanks for the great testimonial. It's great to hear about the care and peace of mind that our cover has provided to Lily, April and yourself so you can focus on helping them recover.

Many Thanks,

The Team at Agria Ireland

Betygsatt 1 av 5 stjärnor

I find them useless

I find them useless. Very hard to deal with, very demanding and in the end no payout as various exclusions, excess and deductions are applied. Daylight robbery. Not recommended at all. You have been warned.

16 januari 2025
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Rafal,

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.

All claims are reviewed in line with the Terms and Conditions of the Policy and it is important to note also that every policy has an excess which applies in the event of a claim.

We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently.

We have logged your feedback and we would like to assure you that we are at all times, seeking to improve our products and services in line with our customers needs.

Best regards,

Agria Petinsure Team

Betygsatt 5 av 5 stjärnor

Great company

Great company to deal with, easy claim form and payment within a couple of days, no fuss, no bother. I wish all companies were this easy to deal with

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I couldn't fault this company

I couldn't fault this company. So helpful with a very stressful situation. Our claim was processed so quickly.
So thankful for their help, especially from Sarah.
Couldn't recommend enough.

1 november 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Eden Mulcahy,

We are glad to hear that you had a 5 star experience with Sarah and out team.
We really appreciate the time you have taken to leave such a positive review.

We will pass your feedback to Sarah and the team, as I know they will be delighted.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Claim processed fast and without…

Claim processed fast and without hassle. I was kept up to date at everystage. Very happy with the experience.

13 oktober 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Christine FInn,

Thank you for sharing your experience.
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Friendly service

Friendly service , no hold time smooth process with claim. Amount fully reimbursement received promptly. Very professional and I have recommended friends. A pleasure to deal with during a stressful time. Thank you...

27 september 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi MH,

Thank you so much for your kind feedback!
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We are glad you had such a positive experience with Agria PetInsure.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 1 av 5 stjärnor

Worst pet insurance company ever

Worst pet insurance company ever. Will find any excuse not to pay out. Most unhelpful staff, avoid at all costs.

21 oktober 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Laura,

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.

All claims are reviewed in line with the Terms and Conditions of the Policy, all new policies are subject to an initial fourteen day stand down period where there is no cover for this initial two weeks from the policy inception date.

We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently.

We have logged your feedback and we would like to assure you that we are at all times, seeking to improve our products and services in line with our customers needs.

Best regards,
Agria Petinsure Team

Betygsatt 5 av 5 stjärnor

Agria no 1 pet insurance provider

Recently submitted a claim for my 5 year old dog. Agria pet insurance have been amazing. Our vet bill with UCD was covered in full 3500 euro less 90 euro excess. The whole experience was seamless and hassle free. Agria made a stressful situation that much easier. I would recommend all pet owners to have pet insurance. Thank you Agria.

2 september 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hi Megan Delaney,

Thank you so much for your kind feedback!
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly. It is great to know that your dog’s vet bill was covered without any hassle.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

the first step with the Agria Petinsure

I just purchased insurance for my puppy, Bruno. I hope it's a good choice. The online process was easy and straightforward.

30 juli 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Anita,

Thank you for taking the time to leave us such a positive review. We are glad to hear that you have found our online process easy and straightforward. We are sure that you will continue to experience out fantastic service when you need us.

If you ever need any further assistance, do not hesitate to reach out!

Kind regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Hassle free insurance providers

We had a very unlucky time with our bichon needing 2 x leg surgeries, 5 weeks apart.
Agria were very prompt to help and the money was refunded without any hassle. We had a claim last year for a lump also and I found them to be quick and efficient then too. It provides such peace of mind and is worth every cent.

14 juni 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Lauren,

Thank you for sharing your experience. We are sorry to hear about your Bichon’s surgeries but are glad we could assist promptly during such a difficult time.

It is great to know that our service provided you peace of mind, not only for these recent claims but also for your previous one. We are pleased that our support has been consistent.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Very easy from start to finish

Very easy from start to finish. Very helpful

28 juni 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Samantha Murphy,

We are so happy to see that you have given us a 5 star review! We will pass your comments over to the team and we know they will be delighted.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Everything was done quick and easy

Everything was done quick and easy. Had my dog in the vet on 3 separate occasions and paid up front to the vet.
Forms were filled out and issue on my last vist.
Agria had the claim sorted in 2/3 weeks, and money was refund back into my account.
Regular contact was made and I was kept updated by Agria.

25 juni 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Brian O Sullivan,

Thank you so much for your positive feedback regarding your recent experience with us. We are glad you had such a positive experience with Agria PetInsure.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Very efficient and easy process

Very efficient and easy to insure our two pets. I had a little difficulty completing the process online but a very helpful lady assisted me with it.

9 juli 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Phil,

I am so happy to see that you’ve given us a 5 star review!
I will pass your comments over to the team as I know they will be delighted.

If you have any further queries, please do not hesitate to contact us.

Kind regards,
Agria PetInsure Team

Betygsatt 5 av 5 stjärnor

Very prompt and efficient …

Very prompt and efficient .professional service with extremely helpful stqff

4 juli 2024
Omdöme utan inbjudan
Logotyp för Agria Ireland

Svar från Agria Ireland

Hello Deirdre O Reilly Downes,

Thank you for taking the time to share your experience and giving us a 5 star review.
We will pass your feedback over to the team.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

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