Instead of filling out forms you get to talk to an actual person. A person who asks questions and listens to your answers. A person who knows when to ask further questions based on your answers and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jerome and Louise provided exceptional service throughout this process. Lots of contact and updates from start to finish. If you’re considering moving or reinvesting a pot of any description thes... Se mer
Företaget har svarat
From the first web inquiry and initial phone call through to finally getting my annuity set up everyone at Age Partnership were honest, friendly and extremely helpful. I had a problem with an old pen... Se mer
We thought about releasing equity release in our home for what feels like ages, finally we have decided to firstly release for our purchase of a caravan, the first since 2010. We were guided through t... Se mer
Företaget har svarat
Företagsinformation
Om Age Partnership
Skrivet av företaget
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Skrivet av företaget
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Kontaktuppgifter
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Storbritannien
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jon the Advisor was very efficient and…
Jon the Advisor was very efficient and professional.
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you for your feedback! We’re delighted to hear that Jon was able to provide you with such efficient and professional service.
Many thanks,
Sophie
Marketing Executive
Excellent service everything1st Class Service was…
Excellent service everything was explained clearly to me. Was kept up to date regular as the process happened great communication with myself delighted with all.
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you for your wonderful review! We’re glad to hear that you felt informed and supported throughout the process. Keeping our clients updated and making everything clear is really important to us, and it’s great to know you appreciated it.
Many thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good morning,
We’re thrilled to hear you found our service efficient and that you’d recommend us. We truly appreciate your support and look forward to serving you again in the future!
Many thanks,
Sophie
Marketing Executive
Full marks to Jill Smith
Jill Smith is very helpful and knowledgeable. She knows exactly what we needed and ponted us in the right direction. Thankyou
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you for your kind words! We’re delighted to hear that Jill was able to help and provide the guidance you needed. We truly appreciate your support and hope to assist you again in the future!
Many thanks,
Sophie
Marketing Executive
Highly recommended Age Partnership
Age Partnership were extremely helpful in assisting me with my preferred pension choice. There was no hard sell from them and also they were extremely patient with me as I change my options several times before finally deciding what I wanted. They also kept their the quotations upto date by supplying them everytime I requested them.
Once I agreed what I was doing with my pension they were in regular contact with me and gave me updates on progress. And although my pension transfer had some issues with my original provider Age Partnership were extremely helpful in getting this resolved with them. I am extremely happy with the outcome with their assistance and I would have no difficulty in recommending Age Partnership to anyone - they are very highly recommended.
3 oktober 2025
Svar från Age Partnership
Good morning,
We’re delighted to hear that you had such a positive experience with Age Partnership. It’s great to know that our team could provide the support, patience, and clear communication you needed while making important decisions about your pension. We understand that these choices can take time, and we’re always happy to help at every stage — even when plans change along the way.
We’re especially pleased that we could assist in resolving the transfer issues with your original provider and ensure everything was completed smoothly. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
From the start Will has been superb
From the start Will has been superb. Will has lead us seamlessly through the application process in particular taking our attention of areas of importance. Totally recommend anyone considering taking out equity on their house to us age partnership.
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you so much for your wonderful feedback! We’re delighted to hear that Will provided such excellent support and helped guide you smoothly through the application process. Your review means a great deal to us, and we’re so pleased you had a positive experience with Age Partnership.
Many thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good morning,
Thank you for the 5 stars! We’re delighted you had an excellent experience with our reliable service.
Many thanks,
Sophie
Marketing Executive
Very professional service
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you for your review and we're glad to hear you had a great experience with our professional service.
Many thanks,
Sophie
Marketing Executive
great experiance
the whole experiance from start to finish was very easy and straight forward and we were kept informed each step of the way really good service would highly recommend
12 september 2025
Svar från Age Partnership
Good morning,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found the whole process easy and straightforward, and that our team kept you informed every step of the way — we really appreciate you taking the time to share your experience!
Many thanks,
Sophie
Marketing Executive
Age partnerships people made the…
Age partnerships people made the complicated issue of pensions easier to understand. They kept me informed every step of the way setting up my annuity. Thank you so much
3 oktober 2025
Svar från Age Partnership
Good morning,
Thank you for your wonderful feedback! We’re delighted to hear that our team helped make your pension options clearer and that you felt supported throughout the process of setting up your annuity. We really appreciate you taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
Great advice and guidance from very…
Great advice and guidance from very professional staff, met all my needs. Highly recommended.
1 september 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you for your great review! We’re so pleased our team could provide the professional advice and support you needed.
Many thanks,
Sophie
Marketing Executive
Helpful informative expert advice from…
Helpful informative expert advice from friendly agent.
3 oktober 2025
Svar från Age Partnership
Good morning,
We really appreciate your review. It’s great to know our agent was able to provide helpful, expert advice. Thanks for taking the time to share your experience!
Many thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good morning,
Thanks so much for the great review! We’re happy to hear the information we provided about annuities was clear and accurate. Please don't hesitate to contact us if you have more questions.
Kind regards,
Sophie
Marketing Executive
Janet Glynn my financial advisor was…
Janet Glynn my financial advisor was very helpful she explained the process to me I felt that once I’d decided to do equity release everything went smoothly and quite quickly I’m very satisfied with the service I received from age partnership and wouldn’t hesitate to recommend them
26 september 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you so much for your review. We’re thrilled to hear that Janet was able to explain everything clearly and make the process feel smooth and stress-free for you. It’s wonderful to know you felt supported every step of the way and that you’re so happy with the outcome. Your kind words and recommendation mean a lot to both Janet and the whole team here.
Many thanks,
Sophie
Marketing Executive
Complete confidence in Age Partnership.Have used their services before and would not hesitate to recommend.
All the personnel we have dealt with have been very helpful and at all stages, everything has been explained clearly and to our satisfaction. We would recommend this company.
21 september 2025
Svar från Age Partnership
Good afternoon,
Thank you for taking the time to leave us a wonderful review. We’re delighted to hear that our team has been helpful and clear throughout your experience. It’s fantastic to know that you would recommend us and have chosen to use our services again.
Many thanks,
Sophie
Marketing Executive
Equity release how easy the experience was made very…
How easy the experience was made very helpful staff throughout the process
23 september 2025
Svar från Age Partnership
Good morning,
Thank you for your review! We’re happy to hear that you found the process easy and that our team was able to support you every step of the way.
Thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good morning,
Thank you for your review and we’re glad to hear you found everything helpful and clearly explained. It was a pleasure assisting you, and we’re always here if you need anything in the future.
Many thanks,
Sophie
Marketing Executive
Age Partnership were excellent from start to finish
Age Partnership were excellent from start to finish, everything explained & nothing was too much trouble. They kept us informed throughout the process, would highly recommend them. They were a breath of fresh air after a bad experience with a similar company who were very unprofessional.
5 september 2025
Svar från Age Partnership
Good morning,
Thank you your comments and we're glad to hear that you had such a positive experience with us and that our team were able to support you every step of the way. Clear communication and making the process as straightforward as possible are very important to us, so it’s wonderful to know this came through. We’re especially pleased we could restore your confidence after a less positive experience elsewhere. Your recommendation means a great deal – thank you again for choosing Age Partnership.
Kind regards,
Sophie
Marketing Executive
Stay away
Should change the name to Age dont care, we keep getting mail from them telling us we could release more equity in our property and on application we got no you cant, i firmly believe our property was undervalued to begin with at the time i had a second valuation done it it was £42,000 more than the valuation we were given by their agent. i have tried to contact them but its impossible to speak to anyone, i would steer well clear of this so called caring company.
5 september 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the frustration you’ve felt. We always aim to provide clear communication and support, so it’s disappointing to learn that this was not reflected in your case.
It's also worth noting that property valuations for equity release can sometimes come in lower than a standard mortgage valuation.
If you’re open to it, please send your customer ID or postcode to marketing@agepartnership.com and we’ll ensure your concerns are escalated and addressed promptly. Your feedback is valuable and helps us improve the service we provide.
Many thanks,
Sophie
Marketing Executive
Avoid at all costs!!!
Trying to get to speak to one of their Advisers is like the quest for the holy grail. They are so process driven and simply work on the basis of “Computer Says NO!! You must wait at least 2 weeks before we can speak to you.
When one of their Advisers did come back and left me a message, i immediately called him back, got his answer message, asked him to call me straight back, two weeks later, still no call.
And they regard themselves as the best in the market!!!!’
Complete waste of space!!!!!!
1 augusti 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you for sharing your feedback. We’re very sorry to hear about the difficulty you experienced in trying to reach one of our advisers, and the frustration this has caused. Providing responsive and accessible service is something we take very seriously, and it’s clear from your comments that we fell short on this occasion.
We would really like the opportunity to put this right and ensure your concerns are addressed without further delay. Please could you email us at marketing@agepartnership.com with your customer ID or postcode so we can prioritise your case and arrange for an adviser to get in touch with you as soon as possible?
Your experience is not the level of service we aim to deliver, and your feedback will be shared with the team to help us improve.
Many thanks,
Sophie
Marketing Executive
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