Instead of filling out forms you get to talk to an actual person. A person who asks questions and listens to your answers. A person who knows when to ask further questions based on your answers and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jerome and Louise provided exceptional service throughout this process. Lots of contact and updates from start to finish. If you’re considering moving or reinvesting a pot of any description thes... Se mer
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From the first web inquiry and initial phone call through to finally getting my annuity set up everyone at Age Partnership were honest, friendly and extremely helpful. I had a problem with an old pen... Se mer
We thought about releasing equity release in our home for what feels like ages, finally we have decided to firstly release for our purchase of a caravan, the first since 2010. We were guided through t... Se mer
Företaget har svarat
Företagsinformation
Om Age Partnership
Skrivet av företaget
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Skrivet av företaget
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Kontaktuppgifter
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Storbritannien
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Steven Wise made the whole end to end…
Steven Wise made the whole end to end process seamless he was very informative, patient and respectful of my requirements I would certainly recommend Age Partnership to anyone considering Equity release.
27 november 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review! We are happy to hear your experience with us was such a positive one.
Kind regards,
Sophie
Marketing Executive
Avoiding Equity Release
I am 63 with over £500,000 equity in my home and wanted to secure £100,000. I initially explored equity release, but the terms I was offered were far less attractive than a standard remortgage.
I have now secured a 6‑year interest‑only remortgage at about 4%: around £360 a month for the first two years, then about £550 if I stayed on the lender’s standard rate. Crucially, after the 2‑year fix I am free to remortgage again or repay early without exit penalties, so I can move if rates fall or my circumstances change.
By contrast, the equity‑release options came with much higher interest rates, tight restrictions on how the money could be used, and sizeable early‑repayment charges clearly designed to lock you in for the long term. In my view, that structure is only really suitable for people who have no alternative borrowing route or cannot commit to monthly payments.
My message to others in a similar position is simple: before signing up to equity release, insist on seeing like‑for‑like figures for an ordinary remortgage or retirement interest‑only mortgage. If you have sufficient income to service the interest each month, a conventional mortgage can be far cheaper and far more flexible than being tied into an equity‑release plan.
On costs, I am paying no upfront charges for my remortgage. The equity‑release quote included around £2,000 in advice/product fees plus legal fees, approaching £4,000 in total.
To be fair, the advisers I dealt with were professional, courteous and responsive. The service was excellent – but in my circumstances the product was hugely disappointing.
28 november 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good afternoon,
Thank you for taking the time to share such a detailed account of your experience. We’re genuinely pleased to hear that you found our advisers professional, courteous and responsive, but we’re of course disappointed that the product options available did not meet your expectations.
Everyone's circumstances are unique, and as you’ve highlighted, equity release is not always the most suitable route—particularly for those who have the income and borrowing profile to access traditional or interest-only mortgage products. Our role is to provide clear, regulated advice and to ensure clients fully understand all available options so they can make an informed decision. In your case, it’s positive that you were able to secure a standard remortgage that better suited your needs.
Thank you once more for your constructive feedback.
Many thanks,
Sophie
Marketing Executive
Highly recommended
Due to new circumstances I needed to take out a lifetime mortgage. I found Age Partnership simply by search lifetime mortgage. I spoke mainly with Michael Oliver and partly with Lauren. Both were very patient with me as I was constantly b changing my mind. They were professional and in no way tried to ‘sell’ me anything by force but kindly explained the pros and cons of equity release. Once my mind was made up the process took place speedily. So thank you very much for such good service I would certainly recommend you.
Verona, Westcliffe
21 november 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review. We’re delighted to hear that Michael and Lauren were able to support you with patience, clarity, and professionalism throughout your lifetime mortgage journey.
Making such an important decision can feel overwhelming, so we’re glad you felt fully informed and never pressured — that’s exactly the experience we aim to provide. It’s great to know the process felt smooth once you were ready to move forward.
Thank you again for your kind words.
Many thanks
Sophie
Marketing Executive
Everyone I spoke to was very…
Everyone I spoke to was very professional and very thorough. They explained everything in great detail
25 november 2025
Svar från Age Partnership
Good afternoon,
Thank you for your review! We’re delighted to hear that our team was professional, thorough, and able to explain everything clearly. Providing a great experience is always our goal. If you ever need anything in the future, we’re here to help!
Many thanks,
Sophie
Marketing Executive
Harassment from Agepartnership
Since my review of this company in October, I have been harassed by someone, who claims he works in their complaint department.
He claims that he has to treat a review on TrustPilot as a formal complaint against the company.
However, I made a review of the company on 23/06/25 but no one from the company has treated this review as a formal complaint.
I have told this person to stop contacting me but he still continues to send me emails.
I am hoping that someone from the company will read this review and tell this person to stop contacting me.
26 november 2025
Omdöme utan inbjudan
Made getting an annuity so easy.
I needed to convert my private pension fund into an annuity and went to Age Partnership for help. They were great; from the initial conversation discussing my options and what they do, right through the process.
I had one contact (Miranda) from then on, and she did all the work, all the chasing, and she phoned me regularly to keep me informed.
Using Age Partnership meant that people who knew the procedures and could answer my questions were acting for me.
Excellent service.
13 november 2025
Svar från Age Partnership
Good afternoon,
Thank you so much for your wonderful 5-star review. We're delighted to hear that converting your private pension into an annuity felt easy and straightforward with our support.
It’s great to know that Miranda was able to guide you through each step, keep you well-informed, and take the pressure off by handling all the work and communication on your behalf. We’re proud to have a team who really understand the process and are always ready to answer questions and provide reassurance.
Thank you for choosing Age Partnership, and for taking the time to share your experience. We wish you all the very best for the future.
Many thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review. If you need anything further from us, please don't hesitate to get in touch.
Many thanks,
Sophie
Marketing Executive
Svar från Age Partnership
Good afternoon,
Thank you for your comments! We are happy to hear how helpful you found our service.
Many thanks,
Sophie
Marketing Executive
Total Professionalism…
Both my wife and I totally appreciate the time taken to explain the intricacies of Equity Release in a manner which we were fully able to understand.
We are impressed at being kept fully informed through the whole process and, indeed, at the manner and speed in which our application was handled.
Thanks go to all the team involved.
17 november 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good afternoon,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that both you and your wife felt fully supported and well-informed throughout the Equity Release process. Taking the time to explain everything clearly is something we pride ourselves on, so it’s lovely to know it made a difference.
We’re also thrilled that you were happy with the communication, speed, and overall handling of your application - it’s been a pleasure to assist you.
Many thanks,
Sophie
Marketing Executive
I would give 200% credit to very nice…
I would give 200% credit to very nice staff who give loads advice they were very patient in everything that was asked would fully recommend
16 november 2025
Svar från Age Partnership
Good morning,
We really appreciate you taking the time to leave us a review and are happy to hear that our team made such a positive impression.
Many thanks,
Sophie
Marketing Executive
Clear concise Advice given
Clear concise Advice given, usually best rates given with my annuity, everything covered by the agent that I dealt with. S Deighton
13 november 2025
Svar från Age Partnership
Good morning,
Thank you for your 5-star review! We’re delighted to hear that you found our advice clear and concise, and that we were able to secure competitive rates for your annuity. It’s great to know that your agent covered everything thoroughly and made the process smooth for you.
Many thanks,
Sophie
Marketing Executive
Great service by everyone involved in…
Great service by everyone involved in setting up my pension needs.
13 november 2025
Svar från Age Partnership
Good morning,
Thank you for comments. We're glad to hear you had a great experience and that our team was able to support you with your pension needs. If you ever need further assistance, we're always here to help.
Many thanks,
Sophie
Marketing Executive
Great professional and friendly service
The attention to detail in trying to find the best solution for us, by both Amy and Louise has been incredible.
The offers made to us were the best possible and the service has been exceptionally professional and friendly
14 november 2025
Svar från Age Partnership
Good afternoon,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience.
Many thanks
Sophie
Marketing Executive
Effective and organised
All contacts professionally focussed, on time and courteous.
13 november 2025
Svar från Age Partnership
Good morning,
Thank you for your 5-star review! We’re delighted to hear you found our service effective, organised, and professional. It’s great to know our team’s punctuality and courteous approach made a positive impression.
Kind regards,
Sophie
Marketing Executive
Great fast service from start to finish.
1 november 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you so much for your 5-star review! We’re thrilled to hear you were happy with our fast and efficient service.
Many thanks,
Sophie
Marketing Executive
Application for Lifetime mortgage
I cannot thank Laura Drybala for her first class service. Right from the start she was friendly but very professional and business like.
She advised me and explained everything to me with absolute clarity and I had no doubts about continuing with my application for a Lifetime mortgage at the end of our call.
Thank you so much Laura for your 5 star service.
2 oktober 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you so much for your wonderful feedback! We’re delighted to hear that Laura provided you with such friendly, professional, and clear guidance throughout your Lifetime Mortgage application. She will be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
Excellent service
A very straightforward experience. we have dealt with this company before and the standard of service remains excellent. Friendly and informative with each stage of the process handled efficiently.
10 oktober 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good morning,
Thank you so much for your kind words and for returning to us! We’re delighted to hear that your experience was smooth and that our team continues to meet your expectations. It’s always a pleasure to assist you.
Many thanks,
Sophie
Marketing Executive
Gordon and the admin team were helpful…
Gordon and the admin team were helpful and efficient. Thanks.
28 oktober 2025
Svar från Age Partnership
Good afternoon,
Thank you so much for your 5-star review! We're delighted to hear that Gordon and our admin team were able to assist you efficiently.
Many thanks
Sophie
Marketing Executive
Pleasant natured and explains…
Pleasant natured and explains everything in full detail about your policy. Calm and relaxing can take your time when not understanding a situation.
31 oktober 2025
Svar från Age Partnership
Good afternoon,
Thank you so much for your kind words! We’re delighted to hear that you found the experience calm, clear, and informative. Taking the time to ensure everything is fully explained is very important to us, and it’s great to know that made a difference for you. We truly appreciate your feedback.
Many thanks,
Sophie
Marketing Executive
After taking to 2 of their specialists they informed me that they don't do retirement planning.
First line of their correspondence. "Get the most from your pension and find the right retirement plan for you". After taking to 2 of their specialists they informed me that they don't do retirement planning.
31 oktober 2025
Omdöme utan inbjudan
Svar från Age Partnership
Good afternoon,
Thank you for your comments and I am sorry to hear of your experience with us.
In order for me to look into this, please email marketing@agepartnership.com with your client reference or postcode.
Many thanks,
Sophie
Marketing Executive
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