Rhys was amazing, he drove a long way to fit us in. Exceptional service, gave great advice, really understood our problem and fixed it properly, ordered the new part and sent in next day. Great firm... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had been experiencing a run of problems with my big industrial machine but just couldn't put my finger on the cause. After quite a bit of general research on the net I came across a really interesti... Se mer
Företaget har svarat
An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Se mer
Företaget har svarat
Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enou... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Kontaktuppgifter
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Storbritannien
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Utmärkt
643 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from this company .
so helpful . It wasn't a big sale , but they helped and advise me so I could order the correct size replacement. good for price. I was kept informed at every stage . delivered quickly by royal mail .
Thank You
9 juni 2026
Svar från AE Sewing Machines
Hi Mrs Knowles,
Thank you for your review. It's great to hear about your positive experience with our team, we aim to provide the same level of customer service for orders big and small!
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Annette,
Thank you for your review, it's great to hear that you're happy with the delivery service and your order!
Kind regards
The AE Team
Ordered Tuesday with me Thursday…
Ordered Tuesday with me Thursday quality goods kept informed all throughout process
8 juni 2026
Svar från AE Sewing Machines
Hi Jim,
Thank you for your review! It's great to hear that you're happy with how your order went :)
Kind regards
The AE Team
Super efficient service.
3 juni 2026
Svar från AE Sewing Machines
Hi Melanie,
Thank you for your review and your kind words about our service!
Kind regards
The AE Team
They are very helpful and in a few day…
They are very helpful and in a few day I received my goods thank you
1 juni 2026
Svar från AE Sewing Machines
Hi Vanessa,
Thank you for your review, it's great to hear that you found our team to be helpful!
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Aksana,
Thank you for this review, this is exactly what we aim for!
Kind regards
The AE Team
Most helpful and very knowledgable…
Most helpful and very knowledgable technically and my parts arrived the very next day. Superb service.
28 maj 2026
Svar från AE Sewing Machines
Hi Alison,
Thank you for this review! It's great to hear that our team were able to help you find what you needed, I've passed your feedback on :)
Kind regards
The AE Team
Superb company
Very helpful staff ,I wasn’t sure about needle sizes and staff gave me all the information I needed to make my informed choice and very prompt delivery 10 out of 10 in my opinion
27 maj 2026
Svar från AE Sewing Machines
Hi Wilma,
Thank you for writing this review. It's great to hear that our team were able to assist you with finding the right needles, that's what we're here for! Happy sewing :)
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Piroska,
Thank you for your review! It's great to hear you're happy with our customer service and products :)
Kind regards
The AE Team
Great as always
I am glad to have found this Company! Found exactly what I needed and it has been delivered in timely manner.
21 maj 2026
Svar från AE Sewing Machines
Hi Genevieve,
Thank you for leaving this review, it's great to hear that we've been able to supply what you need and we look forward to working with you more in the future!
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Sangita,
Thank you for leaving this review, it's great to hear that your delivery was efficient and trouble free!
Kind regards
The AE Team
Good price and great service
Price was very good for the Redsun R9-750 servo motor and quick delivery. Had a question after I'd installed the motor, about some menu options and they contacted me to run through the issue to sort, which was fast and simple.
14 maj 2026
Svar från AE Sewing Machines
Hi Si,
Thank you for leaving this review. We always aim to provide the best possible value and customer service, so it's great to hear this feedback about our team!
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Darren,
Thank you for leaving this review! It's great to hear that you're happy with our customer service and delivery :)
Kind regards
The AE Team
Svar från AE Sewing Machines
Hi Rami,
Thank you for your review, it's great to hear you're happy with our customer service!
Kind regards
The AE Team
Used AE multiple times now as recently…
Used AE multiple times now as recently started up by myself, the deliveries have been quick, all the products are quality aswell, highly recommend!
5 maj 2026
Svar från AE Sewing Machines
Hi Callum,
Thank you for this review. It's great that you're happy with our products and quick delivery, we wish you all the best with your business!
Kind regards
The AE Team
Excellent customer service
Excellent customer service. I was invited to try the Juki industrial machine at the company headquarters in Wrexham. Rhys was incredibly helpful and I have been delighted by the continued customer service. I also purchased two of their specialised sewing chairs.
8 maj 2026
Svar från AE Sewing Machines
Hi Laura,
Thank you for writing this review and for your kind words about our customer service. We hope you're enjoying your new machine and chairs!
Kind regards
The AE Team
It was the purchase of a cutting knife…
It was the purchase of a cutting knife and the next day delivery that saved my day.
I called the sales department and a very helpful and knowledgeable man answered and he has arranged the whole process very promptly and very smoothly.
I recommend this company
Phillip d’Arche
20 april 2026
Svar från AE Sewing Machines
Hi Phillip,
Thank you for this review, it's great to hear that we were able to save your day! I've passed your kind words on to my colleague, and we really appreciate you recommending us to others. :)
Kind regards
The AE Team
The machine arrived promptly in…
The machine arrived promptly in excellent condition. Great service. I will buy again soon.
22 april 2026
Svar från AE Sewing Machines
Hi Paul.
Thank you for your review! It's great to hear that you're happy with your new machine and the delivery. We look forward to working with you again soon!
Kind regards
The AE Team
Brilliant service
Brilliant service, I’m not great at ordering online, but AE Sewing machines system was the easiest to use I have ever came across, with super fast delivery at a reasonable price
20 april 2026
Svar från AE Sewing Machines
Hi David,
Thank you for leaving this review! It's great to hear that you found our website easy to use, we're always working to improve the user experience so your positive feedback is much appreciated. :)
Kind regards
The AE Team
Needle plate perfect original that what…
Needle plate perfect original that what I wanted five stars
17 april 2026
Svar från AE Sewing Machines
Hi Din,
Thank you for leaving this review! Glad we could help to supply exactly what you needed :)
Kind regards
The AE Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.