I had a worry about delivery due to a what appears to be a glitch showing that the item was delivered in 2025, so spoke to a nice person on what's app called Charles, whom checked and was able to give me all the information I needed.

What a super company. Their products, website and customer service is fantastic. I had some returns and dealing with Rachel Poland has been an absolute joy. Thank you.

Will recommend NetXL to all

Great prices, super fast shipping!

I cannot fault NetXL at all, I ordered it the night before at 18:14, it was dispatched at 19:01 and arrived in the morning the following day. One thing I found really cool, is that they actually provide you with a video of the goods being packed, never seen this before but it's a great touch.

Goods were tested on arrival, and worked exactly as expected, no issues here at all. I don't have any networking goods to buy right now, but I know exactly where I'll go when and if I need to.

Good product instructions need to better wear to connect 4 cables to box this is the second one have had renal the first after 6 years thanks to all

Extremely quick and easy process to get my order.
Fully appraised of what was happening with it right down to a video showing the item being packed at their distribution centre.
Definitely a recommended company to deal with

Next day delivery is a joke! Don’t trust NetXL
Purchased item Thursday morning with the promise of next day delivery, the next day no movement on the tracking so I emailed to question this, I was told Royal Mail didn’t take the package, I was refunded the postage and told the package will be with me the next day… well I urgently needed the item and they have only just handed the package to Royal Mail.

Do not trust this company if you need a delivery to arrive next day.

Not a company I often use but they have never let me down, they are my go to for most things Ubiquiti.

As described. Fast delivery and well packaged. A+

Another great delivery from NetXL. Kit arrived the next day with decent packaging. Would use again.

Easy on line ordering, prompt delivery.

Great competitive pricing combined with clear customer communications throughout the procurement process. Expediant delivery too. Would highly recommend for their customer support and attention to detail.

Excellent service and quick delivery

Had a first rate returns process interaction with Charles A at netXL today - a fantastic, proactive company to work with. HIGHLY RECOMMEND

We have been using NetXL for a good few years now for all our Ubiquiti needs. It is very rare that they aren't the cheapest place on the internet!

There service has always been prompt, professional and without issue which makes it a simple decision to continually purchase equipment without hesitation from them.

On the most recent purchase, I incidentally provided the wrong shipping address, this was resolved by Charles within 10 minutes of the order and my item still arrived the very next day!

3rd order with them, this time ordered next day by DPD, now over a week late and still no sign of a delivery date. Since DPD still have the item in their sorting office (not even in depot for delivery) netxl offered to arrange to just get it back to them BUT is holding up my paypal refund DESPITE THE ITEM NEVER GETTING ANYWHERE NEAR ME.

Ordered unifi gear plus some cabling. Really good prices and super efficient service. There was a delay caused by the courier but support provided all explanation in a very friendly and polite way (thank you Olivier!). Box arrived intact, all nicely packed, brand new equipment as advertised.
From now on this is my default shop for networking stuff.

Unexpectedly good customer service for an etailer- Charles has been spot on with post sales support and service

Avoid this company….. All good when things go well but if delivery does not arrive or incorrect items shipped then you will spend your life chasing!!!!! Still waiting for an order that I paid for on the 21/11/25 on next day delivery!!!!!!