Adobe Rent a Car Omdömen 

Rented a 4x4 in Costa Rica. Slightly older car but clean. Customer experiences on both vehicle collection and drop off were stress free. They found us a black tarpaulin when I complained at the lack of luggage cover in the boot/trunk. Would rent from them again.

We went to Costa Rica on July 19th. We flew in to Liberia airport and were picked up promptly. This was our first time renting from a local company. We rented a midsize vehicle. The vehicle in itself was older. Which I guess was ok. We recorded a video of the car while viewing it with the agent for any prior damage. Thank God we did. When we returned the vehicle the agent said there was dent on the hood. We told them it was already there prior to our rental. You could tell the two agents knew about the damage. After almost a 15 minute of back and forth conversations we remembered that we had recorded a video. My husband pulled it up on his phone and showed it to the agents. The agents then didn't say a thing. Please beware before renting from this company.

Terrible , tiempo
De apera en el aeropuerto para el
Shuttle 45 minutos , si vas justo pierdes el avión .
Tuvimos la
Mala
Suerte de perder el vos y cobraron lo que estaba estipulado en co trato 113 usd Que es el doble de lo que. Yea ya habitualmente !! Never again

Adobe Car rental was amazing! There’s no hidden fees or insurance. They were very nice, didn’t try to get me to upgrade, and even offered helpful suggestions for navigating (use Waze). The car was perfect and we zero issues. My son left his iPad in the backseat pocket and they mailed it me! I couldn’t believe it. I am so impressed with this car company. I wish they were in other countries too!

This company is one of the only fully honest Car rental agencies in CR. They actually tell you what you are going to pay and stick with that price. Beware hidden charges almost everywhere else. They are a genuinely kind and friendly Costa Rican Company that is the only way to go. And the service is very personal and very prompt. Email questions about anything, including billing and you will get a prompt and accurate answer. Great people, fair transparent pricing.... Thanks Adobe!

Realmente disfruté alquilando un coche con Adobe. Fueron excelentes para comunicarse antes, durante y después del viaje. Respondieron a todas mis preguntas y el proceso fue sencillo. Teníamos un servicio de transporte esperándonos en el aeropuerto cuando llegamos y nos llevó a la oficina. Terminamos la transacción allí, compramos protección adicional, pasamos por la inspección y un recorrido del automóvil. El caballero que nos recogió en el aeropuerto también fue muy servicial al darnos recomendaciones de lugares para comer y el caballero que conducía el transporte también fue excelente antes y después de nuestro alquiler. Incluso nos llevó a nuestro hotel después de que dejamos el coche. El caballero que nos ayudó cuando llegamos, Joel, fue tan encantador y servicial, y también se llevó muy bien con mi suegro. El automóvil que habíamos elegido originalmente no estaba disponible, por lo que obtuvimos una actualización a un automóvil más grande que era el Hyundai Tucson. Fue perfecto para mí y mi familia, en Costa Rica, con suficiente espacio en el asiento trasero y el maletero. A todos nos gustó mucho el coche e incluso estamos considerando comprar uno ahora también. :) El proceso de devolución también fue muy fácil. El caballero que nos ayudó fue muy amable y rápido en ayudarnos a hacer el check out para que no perdiéramos el transporte que estaba a punto de partir. Fue una experiencia excelente y se lo he estado contando a todos mis amigos y familiares desde entonces. Le recomiendo Adobe si viaja a Costa Rica. ¡Gente estupenda, gran servicio, y Pura Vida!

Every time I rent a car in San Jose Costa Rica when I arrive it's with Adobe rent a car 🚗They have the best cars, best deals and by far The Best experience dealing with them. The great thing about Adobe is not just the price and great customer service , they believe when your on vacation or business trip renting a car should be Hassle Free....When I heard that's there slogan and belief ( it was a no brainer). Renting from Adobe is always hassle free and easy. Big Thank You for always making our trips better. Ryan Ragan Professional Surfer and Owner Of www. vastoceanssurfandsup.com 😉🌊🙏

Marcela y su equipo son increíbles.
Cada ves que llego a costarica el servicio es de maravilla y lo e recomendado a todos mis amigos que planean una vacación en costarica y necesitan un rent a car de confianza y disponibilidad

Recomendado 1000%

Excellent! It’s always our first option when we go visit our family in CR, they always have what we are looking for.

Para mi es la mejor solucion para rentar un auto, son agiles, siempre estan disponibles, los carros son buenos, confortables y limpios. No le ponen a uno ningun problema, le solucionan las necesidades.

Magníficos! Debido a una llegada de un cliente sin aviso necesite un auto que estaba agotado sin embargo lograron conseguirlo de otra parte del país y salvar mi reunión.
Continuamos, Gracias mil.

I rented with Adobe in January and expect for the surprise email a few days before the trip telling me I had to pay up front, which they hadn't previously said anything about, it was fine. I booked direct on their website. The second trip in March I booked as part of my flight booking. I figured I knew the company, the process, all was good. The flight website didn't include the insurance, but I knew about it and what it would cost since I was just there 2 months earlier. When I got there they charged me 60% more for the same insurance on a cheaper car than the trip before. It was same year, same season, government laws hadn't changed, there was no justification. I had them look up my previous booking and confirmed the difference. They could give no justification. The justification of course was because they could stick it to me. Not acceptable and I will not rent with them again.

Quisiera agradecerles a la Señora Marcela Muñoz por su gran atencion excelente servicio y profecionalismo. Ademas al Sr. Arturo y Diego por su amabilidad y atencion.
Mil gracias! excelente flotilla y super aseado. Gracias a ello mi estadia fue de lo mejor. Con muchisimo gusto lo recomiendo.

Excelente servicio siempre. Servicio al Cliente, excelente. El trato muy amable y muy simpáticos. El cargo de la renta de carros son precios muy justos y accesibles. Saben realmente cómo tratar al cliente. He probado con otros Rent-a-Cars, y me quedo con Adobe definitivamente. Muchas gracias por su siempre fina atención.

Excelente servicio de atención al cliente y los carros impecables!

Excelente el servicio. Me sorprendió la cobertura de los seguros de Adobe! Recordado!!

Excelente servicio, personal amable y el carro estaba bien limpio

I have used Adobe Rent a Car many times in Costa Rica. I can say that they offer a fantastic service. The cars are always in great condition, the staff is very friendly and I never had any problem of any kind. I find Adobe to be a very responsible company. They walk you around the car before you rent it to be sure that it is in good conditions which also enables you to check if there are any scratches or damage. Prices are very competitive. I will keep renting from Adobe! Thank you Adobe staff for making me feel comfortable and safe while I drive in Costa Rica!

When we got our rental car we did a visual inspection of the outside and there were a couple scratches but nothing major. After staying at RIU Guanacaste, on the way to Sarapiqui, I slowly drove over a speed bump entering a traffic circle (by the McDonalds near the highway) and the bumper of the car fell off. I had to get out in traffic and maneuver the bumper into the back of the vehicle. It was extremely unsafe and we are lucky that it didn’t come off on the highway at a high rate of speed.

When we got to Sarapiqui I noticed almost all of the bumper clips were broken. I was still able to snap the bumper back in place without it falling off, but it was dangerous to drive so I kept it off. I could have snapped it back in place right before we returned the vehicle, but I didn’t want someone else to be rented an unsafe vehicle. Adobe charged me $1000 and I’m furious because there’s no way I did that damage, we didn't even go on any dirt roads.

Adobe was awesome, period. Everything went really smooth with them. I originally reserved a manual car thinking I could handle it, and I couldn't. I drove around a bit and got to my hotel but I'm not really used to driving stick-shift so I would stall on the hills there in San Jose. Long story short, I called the main hub of Adobe and told them I was having a hard time driving with a clutch they said they wish they can help but they simply don't have in the system any available automatic cars, however they told me to call the local branch of Adobe in San Jose because they'll be more updated. So I called and the guy on the phone said he'll check and call me back. Within 10 minutes we get a call back, and he found a car for us. Great! I asked him if they can have it delivered to my hotel, and the guy said yes, but needed some time to get it ready to bring to us( I don't remember how long but I think it was around an hour and a half, maybe two hours). They delivered, we swapped, no problem. The guy who delivered said I need to fill up on gas but I told him I can't really get up the hill so I asked him to drive there with me in the passenger seat which he did. They didn't charge me any extras what-so-ever. The return went perfectly smooth.
I found them on a blog, MyTanFeet, which was helpful overall and got us a discounted price. I did look around at different rental companies and Adobe had a good price. Now I'm talking after the insurance charges, which seemed to be mandatory from what I read, but do your own researching there.
I'm a happy customer.