All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak n... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One of our former employees signed up with ActivTrak and they have managed to autobill us for the past 5 years even though we don't use the system and didn't even know we ever signed up with them.... Se mer
Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-yea... Se mer
Företaget har svarat
To all the employers who bought this and feel like they were ripped off. Serves you right. You nag and micromanage and spy on your employees because you're insecure and incapable of running a business... Se mer
Företagsinformation
Skrivet av företaget
ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work. Based in Austin, Texas, ActivTrak is backed by Sapphire Ventures and Elsewhere Partners, and is led by a seasoned team of software industry veterans.
Kontaktuppgifter
1301 South MoPac Expressway, Suite LL25, 78746, Austin, USA
- 1 888 907-0301
- info@activtrak.com
- activtrak.com
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Mycket dålig
150 omdömen
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Apparently not the only one being scammed!
I'm glad to see I'm not the only one being scammed by them and their auto-renewal. I've also tried to cancel and it's been 10 days with no response. I'm opening a chargeback on my card.
Their customer service has been MIA since I tried to cancel. Horrifying
19 januari 2022
Omdöme utan inbjudan
Svar från ActivTrak
Hi Steve. Thank you for bringing this to our attention. We're looking into this situation immediately and will follow up with you via email. ~Megan
The worst company
Look elsewhere. Like others have said they will not notify you prior to auto-renewal and you will be stuck with them for another year.
13 december 2021
Omdöme utan inbjudan
Using this service for 3 years in our…
Using this service for 3 years in our nonprofit. Helped us to save our database from “bad” coworkers, who tried to steal our data. Thank you so much!
21 september 2021
Omdöme utan inbjudan
Simply not recommended at ALLL!!
Simply not recommended at ALLL!!! credit card charged on auto renewal without any further sign up and no possibility to cancel because once charged they just don’t care and you will never get a refund back! Looked everyone in the account and there is no where you can see to remove the credit card, but still they have it once you put it in 1 time and they charge you the auto renewal without any authorization.. AVOID DOING BUSINESS WITH THEM!
28 juli 2021
Omdöme utan inbjudan
Svar från ActivTrak
We regret the negative experience you had with regard to our auto-renewal. We have begun discussions internally on how we could improve our systems and processes to address this.
We use it in our nonprofit to track…
We use it in our nonprofit to track work of our employees. Helped us already twice to fire suspicious people from work with kids. Really helpful!
8 juli 2021
Omdöme utan inbjudan
Buyer beware!
agree with previous reviews. Buyer beware. Free trial, then sign up. But then credit card charged on auto renewal without any further sign up and no possibility to cancel because by that point, T&Cs don't allow cancellation. No ability to easily cancel on the website without further confirming as mandatory field agree to these terms! In my opinion, one of the most ethically challenged approaches I've seen and I'll never use them, but legal in the UK for small business clients as consumer protection doesn't apply. I've wondered if indicative of the level of cancellations that they get and want to extract a further year income even if bad reviews. Buyer beware!
9 maj 2021
Omdöme utan inbjudan
Svar från ActivTrak
We regret the negative experience you had with regard to our auto-renewal. We have begun discussions internally on how we could improve our systems and processes to address this.
Terrible company to deal with
Terrible company to deal with! We did not use Activetrack due to COVID obviously, lost employees, we never received a reminder that this was coming up. They refuse to cancel even if you tell them that you don't need the system right now, they have hidden policies, they charge your credit card without your consent! for this I say go to the competitor. They clearly don't care about customer satisfaction at all.
10 december 2020
Omdöme utan inbjudan
Svar från ActivTrak
We regret the negative experience you had with regard to our auto-renewal. We have begun discussions internally on how we could improve our systems and processes to address this.
Dodge company
Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-year comes they took payment without my consent I wasn't informed in email. Apparently, guys name real idiot refuse to do a refund. I'm going ahead for a chargeback. What a bad experience. How can a company draw money without informing?
22 juli 2020
Omdöme utan inbjudan
Svar från ActivTrak
We regret the negative experience you had with regard to our auto-renewal. We have begun discussions internally on how we could improve our systems and processes to address this.
ActivTrak - An Extremely Valuable Tool
ActivTrak is extremely easy to install and simple to use. Most of my initial issues were easily resolved by adjusting the settings. For the first few weeks we had our employees manually log their hours and activity so that we could compare it to the data in ActivTrak. We wanted to see if there were any discrepancies that we needed to address as we transitioned our employees to work remotely. Once properly configured we have found that it is an extremely useful and very accurate product. Due to the Covid-19 we had to reduce the number of accounts that we had originally signed up for. The ActivTrak team took the time to personally reach out to me in order to resolve the issue. They went above and beyond and honestly exceeded my expectations. I highly recommend using this product as an activity and employee monitoring tool.
30 mars 2020
Omdöme utan inbjudan
Not used not logged in and they just want the money, disgraceful company.
Not used or logged in, in over a year.
Had even forgotten we had the software shows what value it brought. Just automatically renewed the service and sent the bill.
When ask how they could justify this was told pay the bill and we will deactivate. Delighted to leave a company like this.
29 januari 2020
Omdöme utan inbjudan
It's a great tool to see kids behavior…
It's a great tool to see kids behavior and fine-tune internet content filtering.
31 juli 2019
Omdöme utan inbjudan
Excellent Application
27 juli 2019
Omdöme utan inbjudan
Convenient...Fast...Reliable!
ActiveTrak gets the job done. Perfect for a small business that needs to keep track of employees.
27 juli 2019
Omdöme utan inbjudan
Awesome work and keep it up ☺
27 juli 2019
Omdöme utan inbjudan
Marvellous
Marvellous very nice and useful. Really well worth a look.
26 juli 2019
Omdöme utan inbjudan
It's a very useful program!!!!
26 juli 2019
Omdöme utan inbjudan
Great product
Great product, and wonderful that it is available free for home use.
28 mars 2019
Omdöme utan inbjudan
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