I really cannot thank Maria and her team enough for working with me and a third party to update the company new name. This process had taken approx 4mths to complete and Maria personally guided us th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Access Paysuite has been a breath of fresh air, especially after the disaster we experienced with our previous DDM provider. Maria and the team have been clear, supportive and proactive throughout the... Se mer
I am the bookkeeper/membership secretary using Access PaySuite . The system went live for our first collection earlier this year. Initially newcomers are helped by the onboarding team, Becca Clark ha... Se mer
We have had all our customer DD applications appearing in triplicate for months. We have had a mixture of responses from ‘support’ from mainly confused AI chat which keeps opening and shutting the cas... Se mer
Företagsinformation
Skrivet av företaget
Access PaySuite’s cloud-based software delivers seamless, secure & affordable payment solutions to businesses of all shapes and sizes, giving you the freedom to focus on growing your business, while we take care of the payments.
Kontaktuppgifter
Storbritannien
- accesspaysuite.com
4,6
Utmärkt
353 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Access PaySuite
Hi Sue,
Thanks for your feedback. We're pleased we could help.
SmartDebit Team
The company is very easy to deal with…
The company is very easy to deal with and their product makes regular direct debit collections from clients simple and straightforward. Can recommend
23 mars 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Phillip,
Thanks for your feedback. We're pleased we've been able to make collecting Direct Debits simple and straightforward for you.
SmartDebit Team
Svar från Access PaySuite
Hi Brian,
Thanks for your feedback. We're pleased you have found the team to be professional and supportive.
SmartDebit Team
always hepful
16 mars 2021
Svar från Access PaySuite
Hi there,
Thanks for your feedback - we really appreciate it :)
SmartDebit Team
I have an existing account with Smart…
I have an existing account with Smart Debit so was transferring payers from one account to the new one. This process was well managed by the team at Smart Debit, with little involvement from me. Good efficient service.
16 mars 2021
Svar från Access PaySuite
Hi David,
Thanks for your feedback. We're really pleased we were able to help you migrate your payers to the new account.
SmartDebit Team
Svar från Access PaySuite
Hi Simon,
Thanks for your feedback on our service - we're really pleased we were able to answer your queries quickly :)
SmartDebit Team
Perfect from start to finish.
5 mars 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Andy,
Thanks for your kind feedback - we're really pleased you were happy with the service you've received.
SmartDebit Team
Svar från Access PaySuite
Hi there,
Thanks for your feedback on our company and service - we really appreciate it :)
SmartDebit Team
Friendly, efficient and rapid response
I received a very good service with SmartDebit. The lady I spoke to was very friendly and quick to resolve my query. Excellent service!
23 februari 2021
Svar från Access PaySuite
Hi Olly,
Thanks for taking the time to review our service today. We really appreciate the feedback :)
SmartDebit Team
HI the smart debit service is great
HI the smart debit service is great. BUT can you stop sending surveys on how did we do ????? this must be the forth piece of info you have asked for about how smart debit online chat went. I don't do surveys as a rule, but you have worn me down and i need to ask you to take me off you list of people to ask......
thank you Alison Oubridge.
23 februari 2021
Svar från Access PaySuite
Hi Alison,
Thanks for taking the time to leave us a review today. Thanks for advising us of the frequency of requests, we've investigated and made some changes to the process to improve this. We appreciate the feedback and look forward to continuing to work with you.
SmartDebit Team
Svar från Access PaySuite
Hi Tracy,
Thanks for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Svar från Access PaySuite
Hi Ross,
Thanks for taking the time to leave us a review today. We're glad you're pleased with the service and look forward to continuing to work with you.
SmartDebit Team
Professional
Professional, helpful and prompt we look forward to working with SmartDebit.
15 februari 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi there,
Thanks for taking the time to review our service. We're glad you found it simple dealing with the support team, and we look forward to working with you.
SmartDebit Team
Excellent
Excellent, professional and very helpful! Have used this company for almost 3 years now and never had an issue!
11 februari 2021
Svar från Access PaySuite
Hi Steven,
Thank you for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Smart debit have made my whole taking…
Smart debit have made my whole taking on direct debits seamless and stress free.
9 februari 2021
Svar från Access PaySuite
Hi Fiona,
Thanks for taking the time to review our service today. We're really happy we were able to make it simple for you to start collecting Direct Debits :)
SmartDebit Team
Resolved my query within minutes
Resolved my query within minutes - very helpful
5 februari 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Korina
Thanks for taking the time to review our service. We're pleased we were able to help resolve your query quickly.
SmartDebit Team
Great service and friendly and…
Great service and friendly and efficient support.
28 januari 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Katie,
Thanks so much for taking the time to review our service today. We really appreciate it :)
SmartDebit Team
10 years of great service every time…
10 years of great service every time with these guys, highly recommend
15 januari 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Gary,
Thanks so much for choosing SmartDebit. We're really pleased we've been able to deliver 10 years of great service for you.
On behalf of the whole team, we really appreciate you taking the time to leave us a review.
Thank you and here's to the next 10 and beyond :)
SmartDebit Team
Great service & support
Great service & support received every time. Always happy to help and explain how things work. Nothing too much trouble and everything is done in a timely manner. Would highly recommend
7 januari 2021
Omdöme utan inbjudan
Svar från Access PaySuite
Hi Caroline,
We're pleased you have been happy with the service you've received and that we've been able to share knowledge effectively.
Thank you for taking the time to share your experience with us, we really appreciate it :)
SmartDebit Team
I work with Smart Debit for the sixth year and I am happy with it
I work with Smart Debit for the sixth year and as usual, it offered me all the tools I needed to complete my work. I am happy with the tools SD provides and with the customer support who is knowledgeable and prompt.
29 december 2020
Svar från Access PaySuite
Hi Radu
Thanks so much for sticking with us and, for the feedback we really appreciate it :)
SmartDebit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.