This app has a ton of great information and is a great way to hold yourself accountable for what you put into your body on a daily basis and how much you move. My personal coach is Emily K. When we sp... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Able all is an absolutely terrible company. 3day free trial which is set up online, and no app subscription. I couldn’t figure out why I was being charge 35usd for 9months, turns out that my email had... Se mer
I’ve had an amazing experience working with my nutrition coach through this app! Meike’s guidance “ my coach” has helped me make healthier food choices and become more mindful of the difference betwee... Se mer
This company is scamming people with promises to lose weight. Their website is very misleading! When you Google weight loss meds, they show you a price leading you to believe that this is what you'll... Se mer
Företaget har svarat
3,0
Medel
1 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
$0.50 trial is fake—cost $75
Same thing happened to me as with reviewer Pankaj Motwani. I agreed to the $0.50 one week trial and was IMMEDIATELY charged over $75. Super upset about this.
14 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Engagement with Chelsea
I really didn't understand the whole app until I spoke to Chelsea who clarified to me what I should do
13 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
They are Scam and lying to customer.
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
!!!!SCAM!!!
!!!!SCAM!!!!
DO NOT USE. DO NOT SIGN UP FOR THE 50P TRIAL - They will charge you without your consent. They charged me £58 without my knowledge and you CANNOT get through to them. I have seen on the App Store, on Reddit and on here, that people have been scammed out of 20-900 quid. I've reported them to Action Fraud.
11 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your feedback means the world to us. We're truly sorry to learn that your experience with Able fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
Do not go anywhere near this app
Do not go anywhere near this app! I consent to a 0.50pcharge for a trial and was immediately charged for that plus £58 for a one month upgrade that I definitely did not consent to. Been told by their support team that they have a no refund policy and that the 0.50 was a set up fee! Please do not go anywhere near this company. They are clearly not genuine just wish I had had the foresight to read others reviews.
12 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
Silent Thieves - Scam
Do not subscribe to their services. I only agreed for a trial of USD 0.5 and within 2 mins of making that payment was charged an addition USD 78.5. Have been escalating to their customer service which keeps responding that it is a non refundable service. How is it even a service where you charge your customer without letting them know. Please avoid it.
If I had an option of 0 stars would have gone with the same.
12 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Do not give them $20.00
They say it's a trial but you pay $20.00 for that trial. They provided nothing! This is a pill form of diet medication. I thought it was for injectable medication. When I reached out to cancel, mind you I've never accessed the app nor provided ANYTHING. They still kept the $20.00. Total scam! It might be right for some folks but not for me and they could care less. If they're really trying to help a person improve themselves, they are doing a terrible job. DON'T SIGN UP FOR THE TRIAL. They operate differently than all other apps.
7 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Living my best life now ! No regrets
The experience I have had so far with my coach Nobantu V has been positive. Coach is always in contact with me. Provides great feedback and also encourages me to go extra step. I was not sure I wanted to join but this has been by far the best experience I have had in my weight loss journey. I encourage anyone who is thinking about joining to join you will not regret it .
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
Very helpful and I got many useful information
Kajal provide very useful information that help me in staying healthy and provide useful health recommendations and efficient service. She is so nice.
11 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Able Team
Account Suspended, Yet I got Ripped off of $299
I downloaded the Able app to try the trial, but immediately cancelled via the apple store and deleted it from my phone since i was no longer interested in their services. This was on 9/6.
Then on 9/22, i got an email saying that my account was "on hold and suspended" due to not being able to charge my card. I'm not sure how my subscription was still active after cancelling it.
Then come today, 10/10, my credit card was Charged $299 for service I'm not even using and they denied me a refund unless it was a technical error, which it was on their end. Do not use Able App or trust me.
Worst experience for someone who used the app in less than 24 hours.
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your feedback means the world to us. We're truly sorry to learn that your experience with Able fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
SCAM!
SCAM!! They charged me $35 for a subscription that I never consented to. I registered but never accepted any plan, not even the free trial. I didn´t even get a notification about the payment or the subscription. DO NOT DOWNLOAD
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
It’s Difficult to Enter Things
I don’t mind the app, but feel entering things in should be easier than it is. I find it difficult to navigate and enter things like my steps for the day. Also the food options are not what I like to eat.
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
Scam company don’t sign up they try and…
Scam company don’t sign up they try and take your money even when you cancel the trial and hide behind there refunds policy what a load of rubbish!!
30 september 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
I had to contact my bank and cancel the…
I had to contact my bank and cancel the card. Able app is a scam business that just debits money from your account in the name of the trial version. Do not be fooled by this. Check my last 2 reviews and you can see that a bot has replied with the same copy-paste apology and does nothing about it. The app does not offer anything helpful. Please do not fall for this. AVOID at all cost and do not be bothered.
10 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your feedback means the world to us. We're truly sorry to learn that your experience with Able fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
Deducted an amount of R600 from my…
Deducted an amount of R600 from my credit card, after only being authorized to deduct R8.91.
I require a reverse payment as I am a pensioner, living on a very small pension.
8 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
Able.com is a scam, do not put your card, paypal, account details on their site, do not even do the quiz
Like so many other complaints, I signed up for the trial at a lower cost, and Able deducted the trial and another subscription which is not the same amount when put in your card details.
The Aghent Antonio refused to give a refund but confirmed that they had cancelled the subscription, by email and I have even used the chatbot to cancel the subscription and received a confirmation.
Today an even larger amount was deducted from my account, with my bank telling me I need to cancel the account because I am clearly being scammed.
Please avoid the quiz, avoid the trial, worst decision is to give this company your account details.
AVOID ABLE
8 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
Misleading scam
Made out to be 0.50c for a week trial but then charge 26.50. Refuse to refund. Terrible company. Stay away
7 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
I paid the free trial that was less…
I paid the free trial that was less than 2 pounds and now my account is charged 26 pounds without my consent. I did not want to make ths transaction and would like my money back
5 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Misleading Trial and Unfair Charges – No Refund Policy
Misleading Trial and Unfair Charges – No Refund Policy
I recently signed up for Able app and was offered a free trial during the registration process. I chose the smallest payment option available, as the app claimed it was "pay what you think is fair" during the trial. However, I was charged the full subscription fee before I even installed the app. This happened within minutes of starting what was supposed to be a free trial.
When I reached out to Able app’s support via their chatbot, I was told that no refunds are offered once a subscription is active. I explained that I was charged before even using the app, but the response I got was dismissive. Despite their claim of offering a free trial, I was billed right away without any option for a refund. This feels highly misleading and unfair, as the app did not properly explain that starting the trial would immediately incur a charge.
I would caution others to be careful when signing up, as their "trial" period seems to come with hidden charges and no clear resolution when issues arise. Very disappointed with this experience and the customer service that followed.
7 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
This app is very effective
This app is very effective, it allow you to stay on your routine and the meal planning is awesome you don’t have to worry about what you have to eat. Thank you
6 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.