This app has a ton of great information and is a great way to hold yourself accountable for what you put into your body on a daily basis and how much you move. My personal coach is Emily K. When we sp... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Able all is an absolutely terrible company. 3day free trial which is set up online, and no app subscription. I couldn’t figure out why I was being charge 35usd for 9months, turns out that my email had... Se mer
I’ve had an amazing experience working with my nutrition coach through this app! Meike’s guidance “ my coach” has helped me make healthier food choices and become more mindful of the difference betwee... Se mer
This company is scamming people with promises to lose weight. Their website is very misleading! When you Google weight loss meds, they show you a price leading you to believe that this is what you'll... Se mer
Företaget har svarat
3,0
Medel
1 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Coach Annie is the best
I just want to give Coach Annie a big shout out and thank you for being there for me, always offering sound advice and encouragement. Thanks Annie
22 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
Finally
Finally, an app that understands my unique needs. Absolutely love it!
21 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
Incredible results in just a few weeks
Incredible results in just a few weeks. My coach is true lifesaver!
21 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Able Team
Fraud , stay away
I signed up for the €0,50 7-day trial and read the terrible reviews here a couple of minutes later. I check and Able had charged me not only €0,50 but also a second automatic payment of €70,01 claiming I have upgraded when I did no such thing. Now I have raised a dispute, fingers crossed that my money is refunded soon. Unnecessary annoyance.
21 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Don't fill up their form!!!
Don't fill up their form, this app is a scamming platform that will lead you to an annual payment that you didn't subscribe to. I'll definitely continue to post negative reviews until I get a refund and my account get calcelled!
21 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
ZERO STARS
ZERO STARS. 0️⃣0️⃣0️⃣0️⃣0️⃣ I'll try to make it quick and to the point. I was browsing different websites doing price comparing for a medication my doctor prescribed to me. I ended up on ABLEAPP, and as I clicked my way through the pages to find the true and correct price of this medicine, I ended up on the pay screen. I clicked on my PayPal link because ABLEAPP would not give me the final price. It said I'd confirm my order on the NEXT page. Ok. It did. No problem. I'm on the last page where it says "click here to finalize your purchase", and it also gave another option: "RETURN TO PREVIOUS PAGE." I clicked on the latter because I didn't want to purchase. AGAIN: I DID NOT WANT TO PURCHASE. Immediately, it gave me a "Thank you for your subscription" page. WHAT!? THERE'S MORE. Prior to this "purchase" it said the fees were $20 for the first week, then $79/week thereafter. AFTER this unauthorized purchase, it said there's an addition fee of $299 per month. The website NEVER ONCE stated anything about $299. What a dishonest POS scam of a company.
Regardless of the price, I didn't want to purchase. Within 5 minutes (after searching for the email for customer service and after a ridiculous CHAT with a bot) I sent an email explaining what happened and kindly asked them to refund my money and to take me off of their subscription program. They told me they have a NO REFUND POLICY.
I didn't use the product.
It was a bogus charge.
They were misleading about the cost, IF I DID WANT IT. (I don't. I didnt. No thanks. I'm currently getting my meds for a lot less!)
I'm sick of these tech companies thinking they're in customer service. This will be the demise of their company. Unethical behavior. Any company that refuses to give clients a phone number, ESPECIALLY FOR MEDICATION, is not in it for the patient.
Good luck with being "in business." I'm a business owner and a business consultant. I'd NEVER be so dishonest to a customer or client. I depend on my reputation and word of mouth sales. But, tech companies have a farther reach, so inguess they don't need to worry about a few possed off customers.
17 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
The guidance is always relevant
The guidance is always relevant, but the app needs better speed. Despite the lag, the horoscopes keep me coming back.
18 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Able Team
Working with Meike is fabulous
Working with Meike is fabulous, she was always following up with me, ensuring I am on the right track, and encouraged me to keep up with my plan till I achieved it.
I am happy that in 3 weeks I achieved my goal, and developed a fitness and healthy way of life that I am keen to continue to develop as I go forward.
Thanks Meike for your lovely support!
18 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Able Team
Accurate readings
Accurate readings, but the app could use some improvements. It crashes occasionally, but I still rely on it ever day
18 oktober 2024
Omdöme utan inbjudan
Svar från Able
Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Able Team
The horoscopes are great
The horoscopes are great, but the interface feels a little dated. I'd love to see a more modern dedsign, but the readings are still fantastic
18 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Able Team
A total scam of a company
A total scam of a company, they present a 7-day trial only to discover that they will hit you for hundreds of dollars and at no point tell you that this is non refundable. Deceptive practises and customer support is all about responding to well you signed up and cancelled so were keeping your money.
They are breaking online consumer law on many areas.
I am writing to formally request an immediate refund for the fee charged for what was misleadingly presented as an upgrade during a trial. There was no clear and adequate warning regarding a no-refund policy at the point of purchase, which I believe constitutes a breach of the Consumer Contracts Regulations 2013. Furthermore, your terms and conditions violate several aspects of UK consumer protection laws, under which this transaction took place.
Misrepresentation and Lack of Clear Disclosure
Under UK law, including the Consumer Rights Act 2015, businesses must provide clear, unambiguous information about the nature of any transaction. Your platform failed to adequately inform me of the critical details of the subscription during the trial, specifically the recurring billing structure and the non-refundable nature of the fees. This misleading representation is in direct violation of Section 50 of the Consumer Rights Act 2015, which entitles consumers to accurate information and prevents companies from hiding significant terms.
Unfair Terms and Non-Compliance with Consumer Rights
Your refund policy contains several provisions that are likely in breach of the Consumer Rights Act 2015, specifically around unfair contract terms. For example:
Section 3.1 of your policy, which states that no refunds will be provided once a billing cycle has commenced, directly contravenes my statutory right to a refund if the service provided is not "fit for purpose," a standard your service failed to meet within the first 24 hours of use.
The denial of refunds for partial billing cycles and the requirement to cancel well before the next billing cycle begins (Section 3.4) also constitutes an unfair and restrictive practice, which could mislead consumers into thinking that their right to cancel is more limited than it actually is.
Overly Burdensome Conditions and Barriers to Refunds
Additionally, your conditions for obtaining a refund based on "lack of visible results" (Sections 4.1-4.3) impose disproportionate and unreasonable requirements, which act as barriers to consumers exercising their legal rights. These terms likely contravene Section 62 of the Consumer Rights Act 2015, which prohibits companies from including terms that create an imbalance in the rights of consumers.
Hidden Cancellation Procedures
The cancellation instructions (Section 2.3) were not prominently provided during the transaction process, making it unnecessarily complex to terminate the subscription. This lack of clarity and the requirement to use a chatbot to address concerns (Section 3.9) is in direct breach of Regulation 13 of the Consumer Contracts Regulations 2013, which requires companies to ensure that customers can cancel services easily and without undue burden.
Failure to Address Issues Within the Trial Period
Despite the policy indicating that consumers can cancel a trial without being charged (Section 1.1), I was charged despite notifying you in a timely manner (within 24 hours) that the product was not fit for my purpose. This discrepancy between policy and practice further demonstrates a breach of Section 50 of the Consumer Rights Act 2015 regarding misrepresentation.
Formal Action
Given the clear violation of UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, I hereby request an immediate refund for the amount charged. If this issue is not resolved within 7 days, I will not hesitate to:
Initiate a formal dispute through my bank.
Lodge a complaint with the relevant UK consumer protection authorities, including the Competition and Markets Authority (CMA).
Consider further legal action for breach of contract and unfair trading practices.
I trust you will resolve this matter promptly and look forward to your swift response.
Sincerely,
16 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Elusive charges (READ FINE PRINT several times) but great coach!
Although trial was 59x more expensive than the web advertised, interface is really friendly but I specially loved coach Annie’s work, her guidance is amazing, she’s ready to adapt to any special needs you may have both for nutritional and workout habits, give additional advice and answer any questions. Thank you Annie!
17 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Able Team
Scam App (Able Coach)
Scam App (Able Coach)
They are an absolute scammers I register with them on 13th of October for 7 days trial for which I had to pay only 2aed & I accepted once I entered my card details and made payment of 2aed, I received an email from them that I successfully registered with them for 7 days trial, after exact 2 minutes i received message from my bank that 78$ has been debited which is 287aed & same time I received email mentioning I registered for 1 month program from that I have started messaging them try to contact on there support chart but this scammers are just saying that you registered for 1month I sent them screen shorts also but they are just saying we have no refund policy, I have tried several emails in which I mentioned them that I authorized only 2aed payment, but these people are saying same thing, today 17th October when I open there app to check my account the deleted my account also.
I had scammed from this people but I hope my review will help & prevent someone else to scam.
13 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with Able didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with Able. Warm regards, The Able Team
Unauthorized Charges
Unauthorized Charges
Deceptive. They charge me more than$100 even though I only opted for the 7-Day trial period.
17 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
THIS IS A SCAM
THIS IS A SCAM.
I signed up for the £0.50 seven day trial period, in less than an hour of signing up - I have been charged £19.99 and £58.49 when I didn’t even want to keep the subscription. In the refund policy, it states that anyone who is charged before their trial period is over are entitled to a refund, however, after contacting support, they have told me they cannot help me.
This is an absolute joke of a company and are stealing your money left right and centre. Do not even entertain the thought of giving this company any money, because they will steal more than they bargained for.
16 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your feedback means the world to us. We're truly sorry to learn that your experience with Able fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
This app has a ton of great information…
This app has a ton of great information and is a great way to hold yourself accountable for what you put into your body on a daily basis and how much you move. My personal coach is Emily K. When we spoke, it was clear that she sincerely cares about her clients and has a passion for nutrition and helping people maintain their well-being. She is very kind and we came up with a feasible plan that suits my crazy schedule.
15 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Able Team
Scam
Absolute scam
Signed up for 0.50€ trial, did NOT click on skip trial but on not interested and it still charged me 30€ immediately. I did not authorize it whatsoever and it somehow still charged me on PayPal. Thanks to PayPal I was luckily able to get my money back, customer service is just a bot so it really is simply set up for scamming. Beware.
1 augusti 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
Unauthorized Charges
I'm going to be one of those people and say if I could give zero stars I would. I'm not very happy with the fact that I thought I was only paying 50 cents for a 7-Day trial, only to find out I would be charged almost $25 later that day for something that I did not want. I was also just charged $35 again from them after I let them know I was not happy with my previous charges from them and no longer wanted to have an account with them which was last week when I had sent out that previous email.
16 oktober 2024
Omdöme utan inbjudan
Svar från Able
Your feedback means the world to us. We're truly sorry to learn that your experience with Able fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.ableapp.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
This company engages in deceptive…
This company engages in deceptive practices. Avoid signing up for the 7-day trial, as they will charge over $100 from your account, claiming you added an advertisement during checkout. In my experience, funds were withdrawn before I even completed the checkout process. Once the payment is processed, access to the app is denied, resulting in a loss of money. The initial offer of a 7-day trial for AUD 0.90 leads to unexpected charges exceeding the agreed amount. They enforce a no-refund policy and denied my request for a refund, attempting to mislead me into believing I had signed up for a 6-week trial, despite my inability to access the app after being charged. This is not a legitimate business. I have reported their social media accounts, but they quickly remove negative comments on Facebook. Facebook has not found any violations of their guidelines, as the company appears to invest in fake followers and deceptive practices to maintain a facade of legitimacy.
16 oktober 2024
Omdöme utan inbjudan
Svar från Able
We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Able didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.ableapp.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Able Team
Don’t agree with anything on this app
Don’t agree with anything on this app. They will take money from your account, and there is no way of refunding it.
It is simply a scam, DON’T use the app!!
14 oktober 2024
Omdöme utan inbjudan
Svar från Able
We're sincerely grateful for your feedback. It's disheartening to hear that your experience with Able didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.ableapp.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Able Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.