4thutility Omdömen 

Excellent customer service especially big thanks to Zahida for her technical and positivity 😇

Fixed issue the following day after internet was down. It was down because they had not buried the cables when the work was done originally and when the gardeners came they lifted the cable to do work underneath it stopped working. They came the next morning and replaced the cable and buried it this time.

Only given 4 stars as the engineer that came into our house during a very wet day did not have shoe covers and proceeded to walk around my living room in his boots. They should have shoe covers and if they dont they should remove their shoes.

Fast telephone answer and really helpful guy. Thanks Sunny

Costumer service excellent communications with Craig.

Martin the advisor was exceptional and so helpful would be a customer of 4th utility for many years

Very professional Jorden , 👏

Sara was wonderful in all aspects of the service call!
She kept me updated on everything that was going on and was really helpful throughout the process. 10/10!

Lezra was Very helpful service

I had a great experience switching my broadband from EE to 4th Utility. Mr Mike was extremely supportive, helpful, and professional throughout the process. He took the time to explain the different packages clearly and helped me choose the best option for my needs. The switching process was smooth and straightforward, and the deal offered was excellent value for money.

A big thank you to Mike for his excellent customer service, patience, and support. He made the whole experience easy and stress-free. Highly recommended! ⭐⭐⭐⭐⭐

Was a pleasant, knowledgeable individual. The bru knew his stuff and answered all my questions. Solid communication.

The best experience ever I highly recommend 4th utility speedy responses non judgemental like many companies and always willing to help and Hamza 5 star you rock will happily live to deal with you again

Saraj was very helpful, explaining the situation. Once explained I did have some queries but he was quick to answer & give reassurance backed up with evidence on email.
Ultimately saving me some money whilst keeping us on with 4th Utility whom we are happy with.

Thank you Saraj.

Best,
Cameron

Just spoke to Hamza very polite and helpful call. Listened and sent details for me to read and digest no hard sell very refreshing.

Received a call today regarding my contract renewing and Hamza was very helpful. He was attentive to all my needs and answered all my questions whilst ensuring he offered the best rates for our new contract. Great customer service, thank you!

Great customer service from Subhan! He made the process quick and easy and didn’t take too much of my time

Emmy was extremely helpful and succinct in renewing my broadband.

I was on WhatsApp chat with Kay after a friend gave me a recommendation link. Kay very kindly rang me to speed up the process. I wanted broadband only for my 94 year old father which was sorted with discount and an amazon gift card for my friend

Had phoned me a few times to get my bill down

Amazing customer service! Moved to these guys after a recommendation and it was so easy none of the automated AI options to click this or say this or do this - simply press option X to be connected to Y and that’s it. Highly recommend these guys

It was a great experience and we are absolutely loving the service and SARAJ helped and explained everything in a great straight forward manner amd we absolutely appreciate his help and his excellent work with us