I was kept informed at every stage of the process from booking to installation, making the whole experience go smoothly. Clean and tidy engineers who checked where I wanted the fibre to come into my p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pete was very helpful in helping me cancel my one touch switch and broadband services due to exit fees with my previous provider. He also raised an issue with the advisor I spoke too before him regard... Se mer
The outside overhead cable for my internet snapped in the storm yesterday evening, and the service provided by a 4th Utility agent called Aneeq was brilliant : super polite, clear, patient and effici... Se mer
Solid ISP & Amazing customer service. An awesome experience getting technical support from people that know what they're doing. It's clear they understand the service they provide and aren't just rea... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First time using Rise broadband.
First time using Rise broadband.
Taylor was very helpful answering all my questions .Looking forward to my cheaper broadband deal.
A huge saving.
Thank Taylor 😊
Stacey was very friendly and sorted my…
Stacey was very friendly and sorted my issue successfully
Great experience dealing with Bryson…
Great experience dealing with Bryson switching my current broadband deal to 4th Utility. Thanks!
Great Customer Service
Thank you Ash for going above and beyond for figuring out the root cause and discussing my possible next steps for me to get this resolved!
Fantastic customer service
Such a good experience with 4th Utility. Customer service is always spot on, particularly with Shawn who was lovely to speak to on the phone.
City Fibre Installation
I was kept informed at every stage of the process from booking to installation, making the whole experience go smoothly. Clean and tidy engineers who checked where I wanted the fibre to come into my property and installed without issue. Once installed the WiFi speed is as promised, no issues so far.
Good value broadband
Very good value for money. I had no issues with the service since installed 2 years ago.
Many thanks to Jodie who was very polite, caring, and helpful; a credit to your company.
Top notch service
Top notch service, and a very fast full fibre connection. Love it!
Great service from Emmy
Spoke with Emmy today, he was really polite and speedy with my request. 5 stars for Emmy.
Customer service
Quick, easy and helpful customer service agent Rise.
Sunny was very helpful and explained t…
Sunny was very helpful and explained t he e next steps.
Adnan is brilliant
Adnan is brilliant! Easy to talk to, and sorted out our issue as quickly as possible! Made it all very smooth!
Great customer service from Emmy
Great customer service from Emmy. Signed me up for another 24 months and explained the T&C to me very clearly. The fibre broadband is very reliable.
Well responded explained my issue was…
Well responded explained my issue was sorted clearly thank you
Absolutely fantastic service and…
Absolutely fantastic service and charming polite Adnan helped me through the process of adjusting the WiFi
David Cordwell a customer service agent…
David Cordwell a customer service agent was absolutely fantastic at helping me with my broadband issue. Also was able to get me a new deal and I am over the moon
Spoke to the agent Tobi who was…
Spoke to the agent Tobi who was extremely helpful and polite, ran me through the process and all was resolved. Many thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








