1001hobbies Omdömen 

74
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Avoid like the sodding plague. Pre-ordered an MG TURN-X Gundam kit on 05/05/2026. They informed me by email it'd be delayed by a month. Unfortunate, but fine, I thought. It's now been de... Se mer

Betygsatt 5 av 5 stjärnor

The fact that they ship to Canada. With the way the internet has made it convenient, it has also made it a bit sketchy. 1001hobbies answered all my questions when I had my concerns. Although, I wo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Though the item did take a while to ship out once it did it arrived very quickly for international transit. It was in pristine condition and nicely packaged. Also it was something I probably wouldn't... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

1001 Hobbies had a product listing that I had purchased last year, unfortunately the item was not available anymore, not even for back orders. So, 1001 Hobbies reached out to me via email to inform me... Se mer

Företaget har svarat


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(74)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This company is a SCAM!

This company is a SCAM!
Avoid it!
they look like a normal shop, but they use several "dark patterns" to secure your cash before they even have the product:
• The "Phantom Stock" Trick: They list thousands of items as "In Stock" (usually with a 1-2 week delivery estimate) that they do not actually possess. They are essentially a high-delay drop-shipper. By the time you realize the item isn't coming, they've had your money for weeks.
• The "Rolling Deadline" Loophole: When a delivery date passes, they automatically send a template email pushing it back by another month. They do this repeatedly to keep you in their system past the window where many banks allow easy chargebacks.
• The Predatory 25% Cancellation Fee: This is their most "scam-like" tactic. They claim in their terms that if you cancel a pre-order, they keep 25%. However, under EU law, this is often considered an "unfair contract term" if they haven't shipped the item or if they've missed the promised delivery date.
• The Geographical "Mask": By using dozens of local domains (.nl, .it, .co.uk, .be), they trick customers into thinking they are buying from a local shop with local return laws, when everything is actually funneled through their French entity.

3 mars 2026
Omdöme utan inbjudan
Logotyp för 1001hobbies

Svar från 1001hobbies

Hello,

We are truly sorry to read your review and regret that your experience has led you to form such an impression.

We would like to point out that pre-order lead times may vary depending on suppliers and manufacturers, which can result in changes to delivery dates beyond our control. The availability information displayed on our website is provided for guidance only and may change depending on stock levels.

Regarding cancellations, these are governed by our terms and conditions of sale. Any fees are only applied in specific cases, particularly when orders have already been placed with suppliers.

We do, however, understand your frustration regarding the lack of clarity and the delays encountered. We take your feedback very seriously and will pass it on to our teams to help improve our processes and communication regarding orders.

We remain at your disposal should you wish us to review your case or provide further clarification.

Kind regards,
Customer Service

Betygsatt 1 av 5 stjärnor

Took my money and provided no service

Ordered a model and paid for it 7
Months ago. I still haven’t received the model even though they have advertised same day shipping on it. I rarely even get a response from customer service. Avoid 1001 Hobbies like a skunk at a picnic.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Toujours le même problème de stock

Toujours le même problème : on regarde les articles recherchés et ils sont bien en stock.
Vous passez la commande des dits articles et voilà; on vous informe qu'il y a des articles en rupture de stock.
Donc n attend une livraison hypothétique.
j'ai demandé le remboursement si pas livré avant le 02/01/2026.
J'attends !!!!!

19 december 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Numerous methods of payment? I don’t think so.

Your check-out states it accepts numerous credit cards as well as Apple Pay. After numerous attempts, including seeking help from customer service, which was ineffective, I tried PayPal. It worked. Why I had to go through this ridiculous exercise makes no sense at all.
Simply state, “We only accept PayPal”. It’s not that hard.

29 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a playmat that showed in…

I ordered a playmat that showed in stock only to find out a week later it was an error on the website. I cannot get in contact with a single person to resolve the issue the one emails response I got was we can off you a credit and I responded to the email but no response back again. Horrible customer service

3 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So far so good. Pleasant Surprise today.

Thus far, An excellent start. I was looking for unusual item, as I am sure most modeler's do. Easily found. Easily ordered. At a fair price. Still waiting for the item which was ordered on 8 December. It appears to be coming from France. Item arrived today in a snowstorm ! Awesome job folks !

6 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer support.

Tried to cancel an order and was ignored for months, then had to wait weeks between replies only to get a 'refund' of store credit like I was planning on returning.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

1001hobbies Offered the Best Price

1001hobbies offered the best price for the item I was looking for, based on recommendations of what was considered the best kit to purchase. They were quick to provide me with a receipt of my purchase. However, there seems to be some confusion on completing the purchase, which I thought I had already paid for. Hopefully it will be resolved soon.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

To be honest I was hesitant…

To be honest I was hesitant when ordering because of older reviews of the company and some bad Reddit threads I'd read, but I'm happy to say I took the chance since more recent reviews seemed increasingly positive. I purchased a loungefly bag and it arrived in perfect condition despite the box itself being a bit mangled from shipping. I am in Canada, so I'm not surprised at the condition of the box after an over seas trip, but even with the distance it was only 8 business days from the time of ordering to delivery.

28 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

1001Hobbies has a good selection of…

1001Hobbies has a good selection of available models and associated material upgrades. I like that they are organized enough to quickly prepare and ship from their inventory. Doesn’t matter that they are European located. Willing to pay the shipping costs.

15 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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