Avoid like the sodding plague. Pre-ordered an MG TURN-X Gundam kit on 05/05/2026. They informed me by email it'd be delayed by a month. Unfortunate, but fine, I thought. It's now been de... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The fact that they ship to Canada. With the way the internet has made it convenient, it has also made it a bit sketchy. 1001hobbies answered all my questions when I had my concerns. Although, I wo... Se mer
Företaget har svarat
Though the item did take a while to ship out once it did it arrived very quickly for international transit. It was in pristine condition and nicely packaged. Also it was something I probably wouldn't... Se mer
Företaget har svarat
1001 Hobbies had a product listing that I had purchased last year, unfortunately the item was not available anymore, not even for back orders. So, 1001 Hobbies reached out to me via email to inform me... Se mer
Företaget har svarat
3,9
Bra
74 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and easy
Fast and easy. Now I wait for this Duke 250th Anniversary from 1001hoobbies..
20 maj 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
Thank you for your message.
We are delighted that your order went smoothly and hope you will be completely satisfied with your Duke 250th Anniversary.
Your trust is important to us, and we are here to help if you have any questions regarding your order.
Kind regards,
Customer Service
I received the product as ordered but…
I received the product as ordered but took three weeks. Also there is no tracking or updates like there is with most companies.
17 maj 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
Thank you for your feedback; we are pleased to hear that you have received your order.
However, we apologise for the delay in delivery and for the lack of tracking and updates regarding the status of your order. We fully understand that this can be frustrating and does not meet the standard of service we aim to provide.
We have taken your feedback on board and will pass it on to our teams to improve communication and shipment tracking.
Thank you for your patience and understanding.
Kind regards,
Customer Service
Svar från 1001hobbies
Hello Hoar,
Thank you for your feedback.
We are glad to hear that you appreciated the fast shipping.
Your satisfaction is very important to us and your message is a great reward for our teams.
We hope to have the pleasure of serving you again very soon.
Kind regards,
The 1001hobbies Team
First time customer of 1001 Hobbies
Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country to country.
30 april 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello Erik,
Thank you very much for your kind feedback.
We are delighted to hear that you found an excellent selection of GSI Creos Mr. Hobby products and were able to obtain the items you were looking for, despite stock shortages elsewhere. We are also pleased that your international delivery went smoothly.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Horrible experience shopping from you
Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you saying it's out of stock AND you don't deliver to my country (US) as of 2025. Awful service! Didn't even offer a refund, tried to give me store credit for a business that doesn't deliver to my country(US). I am currently disputing the charge with my bank so I can get my money back since you couldn't even do that, absolutely criminal.
4 maj 2026
Svar från 1001hobbies
Hello Ramos,
We thank you for your feedback and are sincerely sorry to hear about your dissatisfaction and the issues you encountered with your order.
We fully understand your frustration and take your comments very seriously.
Our customer service team will review your case and contact you as soon as possible in order to provide a response and find a suitable solution to your situation.
We thank you for your patience and wish you a pleasant evening.
Kind regards,
The 1001hobbies Team
Svar från 1001hobbies
Hello,
We sincerely thank you for your feedback.
We are delighted to hear that your experience fully met your expectations.
Your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Got everything I ordered
I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their emails, I never got a response. But everything came brand new and my box was not smashed up just a little dented. It made it to my house safely. I didn't have problems getting my package delivered, I saw there was a couple reviews from somebody said they had to go to a shipping hub to get order. I would definitely buy from them again, it was hassle-free My only negative would be that they just don't check their emails or respond back
8 maj 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello Doyle,
We sincerely thank you for your detailed feedback.
We are delighted to hear that you received your order, that the products fully matched what you ordered, and that the delivery went smoothly. We are also glad that the condition of the parcel met your expectations despite a slight external impact.
We also take note of your comment regarding our email response times. Please rest assured that we are continuously working to improve our responsiveness in order to provide better service to our customers.
Your trust and your intention to recommend our website are greatly appreciated and represent a real reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Fast quick efficient
8 maj 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello Sarviss,
Thank you for your feedback.
We are glad to hear that you appreciated the speed and efficiency of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Svar från 1001hobbies
Hello,
We thank you for your feedback.
We are delighted to hear that the item fully met your expectations and that you appreciated the quality of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
More thought into the packaging
The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.
3 april 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
I waited over six weeks with zero…
I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.
This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.
21 april 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
1001hobbies
I ordered woolie from Amanda the…
I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.
19 april 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
We sincerely apologize for the situation you are experiencing and fully understand your concern.
Regarding your order placed in December, it is possible that the item was a pre-order or subject to a supplier delay, which can unfortunately affect the estimated delivery times. However, the lack of response from our customer service team is not normal, and we apologize for this.
In order to review your order and provide you with a clear and prompt response, please send us your order number. This will allow us to give you precise information about the status of your delivery and, if necessary, offer you an appropriate solution (shipping, replacement, or refund).
We remain at your disposal.
Best regards,
1001hobbies
Great care taken to package the items…
Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!
28 mars 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Svar från 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Shipping Was Not Great
The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating
18 februari 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
We still have not received the product…
We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.
17 februari 2026
Omdöme utan inbjudan
Svar från 1001hobbies
Hello,
We are truly sorry for the delay with your order placed on 17 February 2026.
Upon checking, we can confirm that your order has been successfully registered and confirmed.
We would also like to inform you that your parcel was collected by the carrier on Tuesday 14 April 2026. The parcel is now in transit.
However, we will carry out a further check with our logistics department to ensure your delivery is being tracked correctly and to provide you with accurate information if necessary.
We apologise for any inconvenience caused and remain at your disposal should you require any further information.
Kind regards,
Customer Service
accurate-hard to find model-fast…
accurate-hard to find model-fast shipping
4 mars 2026
Omdöme utan inbjudan
Just what I was after!
8 mars 2026
Omdöme utan inbjudan
Fast order fulfillment and shipping
Fast order fulfillment and shipping. Clear communication.
5 mars 2026
Omdöme utan inbjudan
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