ZZPS Limited Omdömen 

Hi,
A parking company who actively listened to my appeal and acted fairly in my opinion. Very professional and prompt service. Pointed out correctly to adhere to the terms & conditions when parking in future.

Kind regards,
Paresh.

Received a parking fine at Barking hospital were I always go for blood test, but as the machine was not working and it was covered up with a sign Icould not Enter my reg number, so I asked the person at reception what to do she said don’t worry you won’t get a ticket, now after a month my appeal was accepted. Seems to me that there should be a sign telling people what to do when the machine isn’t working plus tell the reception staff what to tell people what to do in order to waste time and money sending out fines when they know that the machine isn’t working. Not rocket science is it.

Although this parking charge has been cancelled I am frustrated that the reason for not registering my parked car has been ignored! The parking machine was not working!!! I did everything else correctly but if the machines are faulty the car cannot be registered.
I would very much like to be able to talk to someone!

Spoke to agent on Friday named Daniel Burk on Friday. Was super delightful to help and was very polite. He even told me a fun fact about a church in Uxbridge that has a wine cellar that hasn't been opened for 200 years!

Received a letter stating that I have an outstanding balance of £170 for a parking ticket through One Parking Solution Ltd. I have checked the website of OPS and there is no such ticket on their files, however I am being threatened with county court proceedings. Looking online this seems to be the MO of this 'company', hoping to pray on busy people who will be panicked into paying non existent fines.

Thank you for responding so promptly & squashing the fine that was issued due to the machine not working in the walk in centre, they did say that the camera wouldn’t be working due to the machines being down but got a ticket through the post anyway, thank you for your support

The experience was frustrating as I did not attempt to put my registration in the tablet the receptionist did and she run out of time and gave me a paper receipt this hole experience could of been avoided if they wasn’t a timer on putting your details in the tablet I feel you have wasted my time and your own . I did ask if you have to put it in every visit and was informed so I questioned why could I not just register it like I have with Boston hospital and was wrongly informed it was only when I went in to question it that I was informed that I could register it and I did I would bet this is not the first time that this as happened a very frustrated patient

I would like to thank the ZZPSLTD company for their prompt, fair, and sympathetic handling of my appeal.

Got a fine for parking outside a pure gym while I trained so I appealed and provided proof so I never received anything after that until this data day I had a letter from zzps a debt recovery company saying I have to pay £170 so after 15 mins on hold I spoke to a gu y who couldn’t even be bothered talking to me was no help at all he said they emailed you I had to get him to read me the email which stated they revived my appeal but rejected the appeal but on this evasion I can pay £20 pounds if paid in 14days so I never recieved another or a email but they can sand me a letter for £170 real scammer so unprofessional just to be told I they can do anything an you have to pay the full amount be careful everyone

Hello, thank you for your recent responses to my posts.

It is nearly two months since I appealed an incorrect parking fine from Saba Park Services UK Limited. I have provided credit card statements in paper and electronic form that show I made the payment to use the TfL station car park. I have had email exchanges with three different people (John, Amber and Luke). I have also spoken to three different people on the phone (Elizabeth, Simon and Caroline). None of these six people have been able to resolve the dispute despite the clear evidence I have sent.

I will now consider asking a third party to help resolve this longstanding dispute. Please see the recent email I sent to Luke on 3 June 2026:

Thank you for your email.

I made the payment using my credit card issued by NewDay Ltd (under licence from Mastercard International). I have confirmed with NewDay Ltd that the payment for £10 was made to Saba Park Services Uk Ilford on 20 March 2026.

I have provided a paper copy of my credit card statement. I have provided an electronic copy of my credit card statement. I have provided the last four digits of my credit card.

You should be able to locate this payment.

I look forward to hearing a satisfactory outcome from my appeal by Friday 12 June 2026. If I have not heard anything back from Saba or ZZPS then I will ask a third party to help resolve this longstanding dispute.

I would give a rating of 0 if i could, I parked my car , displayed my disabled badge Its electric and no dashboard. I displayed the disabled badge the best way i can without a flat dashboard area . I then get a letter , I provide proof of disabled badge, I then get a letter asking me for £20, My question is for what. Further correspondence back and forth, further letter, further letter then a letter from this company, I have never been shown a picture of where the badge was alledgedly NOT displayed all i see is a picture of my registration plate only, Yes guys thats my reg correct where is your evidence of failure to display , Happy to see you in court. Unbelievable that a company like this and the parking company can operate in this way, I just feel sorry for the people who will just pay up because they are scared of these tactics, Stand up to these

John who was very supportive and helpful with my parking query. It was also very helpful to have Someone on the end of the line rather than automated response.

After receiving my fine I phoned and spoke to a young man named Luck who was very helpful and explained what I had done wrong he gave me some good advice as I thought as I have a blue badge I could park up to 2hours as I was told by a lady I should have read the sighn but thank you luck

Excellent service from John. After discussing an outstanding parking charge with several members of staff without reaching a resolution, John took the time to review the situation and quickly found a fair solution that worked for both sides. Professional, helpful, and understanding throughout. A real credit to the team Thank you, John!

I first spoke to someone in their sister company who wasnt interested and told me to go away and then I rang this contact and WOW what a turnaround in performance. I spoke with John Brown and he was unbelievable. He listened and worked through the issue from start to finish and told me why it had happened and explained every step what I should of done to resolve it sooner and then took the time to work through and solve the issue. This guy was the best I have ever spoke to and took my anger that I had and left me wishing I could get a fine more often so I could speak to him again !! Thanks so much

I THINK YOU KNOW YOUR PROBLEMS !!! I HAVE JUST WASTED 35 MINS OF MY TIME !!! AND GOT NO RESPONSE FROM YOUR VIRTUAL ASSISTANT, TRIED OTHER WAYS BUT NO CAN DO, SO AS I HAVE SAID IN MY MESSAGE OT THAT MACHINE, SEE YOU IN COURT !!!

Parked with a blue badge displayed which belonged to the passenger. Apparently the car registration should have been phoned in and registered to which we were unaware of.
After only 2 email conversations with this company they cancel my fine.
I am totally satisfied with the outcome and I appreciate that the company’s decision showed compassion for my mistake.
Thank you for your decision.

Your on-line chat failed to respond. You are pursuing a frail elderly woman who parked in the doctors car park for a valid appointment, and is now being pursued for an incorrect parking charge. Shame on you.

Complete farce, not interested whatsoever in what you have to say....daylight robbery which should be investigated

Complete waste of time! I received a letter from them informing me of an unpaid fine and further additional costs whilst I was waiting for the results of my appeal. When I contacted them they said the appeal had been rejected and an email had been sent informing me of this decision. I did not receive any such email but they undone and had been sent and it was my problem if I hadn’t received it. Consequently the fine went up from £60 to £170. Absolutely disgraceful and the company was not in the least bit interested in accommodating me or indeed helping me in any way shape or form! Disappointed to say the least and people should not expect any help when contacting this company!

Keith White