ZUVIO Design Omdömen 

I love how it feels. It's nice and heavy. No issues with delivery and it came pretty quick. They also left some cool holographic stickers in the package. Would recommend

Alles top, aber Lieferung ca. 1 Woche länger als angegeben

Sehr schnelles Shipping! Kette könnte ein bisschen größer sein. Ansonsten tolle Designs!

Nice jewelry, but support absolutely missing, took 3 pieces, wanted to change 2, but I got no response after a few weeks, contact form, email, social media, nothing works, be sure of what you buy, because you won’t get a change nor a refund

Bin sehr Zufrieden, das erhalten was ich erwartet habe. Den Schmuck kann man immer tragen, bleibt schön und auch von der Grösse Perfekt

I’ll be up front - I adore the products from this brand and love supporting a young and growing business. When things go right it’s great, but the biggest marker of success is how things are dealt with when they go wrong.

My recent order was sent out with the wrong postcode causing a long chain of annoying events. I only found this out by chasing myself, countless phone calls to Royal Mail, driving to delivery depots etc.

I emailed at least four times in this period, tried the support chatbot, tried on socials but nothing at all. It’s really disappointing that I probably won’t be able to buy anything from them again, especially given the lack of any communication. What would I have done if the parcel didn’t come at all and needed help or a refund?

I hate to write this review - I was gifted a Zuvio necklace before and loved it so much I thought I'd buy 6 items for myself. I was excited for them to arrive but heard nothing in a while, so I checked tracking and realised they'd been delivered to a delivery centre in another town, and after having to chase Royal Mail, found out that Zuvio had put the wrong postcode on my order. Now it's being sent back to Heathrow and returned to Zuvio and I can't stop it.

I've tried for days to contact support, writing emails, contacting the chatbot and absolute silence. I'm now wondering if I'm going to see a refund or replacement or anything at all (I haven't had one piece of communication about this delivery or the hold up).

I'm now wondering if I'm going to have to initiate a chargeback in case I lose my money, and I'm sad to do so as the actual jewellery is really nice from my experience.

Paket ist nie angekommen

Bestellung am 01.05.aufgegeben.
Bisher keine Lieferung.
Auf 2 Mails und eine Nachricht über das Kontaktformular keine Reaktion.
Paypal wurde eingeschaltet

hele toffe winkel! leuke stickers die je er gratis bij krijgt!
10/10! 5 sterren

Super packaging schneller Versand und mega schöne Kette 🙏🏻

Fast delivery and good quality

Leider keine Reaktion auf den Widerruf, habe mehrere mails geschrieben.

The packaing was very appreciated. Good quality.

Taking abit long but waiting

Bestellung kam statt angegeben nach 2 bis 3 Werktagen, dann doch erst nach 2 Wochen. Könnte natürlich auch an der momentanen Wetterlage gelegen haben. Ansonsten Qualität, Service und Bestellung top.

De verzending was top, de sieraden waren goed verpakt en waren zeer zeker naar verwachting!! Onwijs blij mee🙏🏻❤️

El paquete tardo en llegar un poco, pero el producto es perfecto y la forma en la que viene enviado es muy personal y cercana. Me gustó muchooo!!!