The first thing is that the packaging of this brand is great, it speaks of quality. Then the Oud scent is absolutely great for me. Unusual, interesting and long lasting. Overall I use this brand for... Se mer
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Det här tycker kunderna
Ordered the Black Oud Beard Oil and Balm. Arrived quickly; both smell exceptionally good. Strong in that the scent can be smelled even through the container, yet subtle in that it isn't overpowerin... Se mer
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Great products, totally recommended! The gold-oud series is my favourite by far. Had tried many braded products in the past but not as satisfied as this one. The aroma lasts for the whole day even wit... Se mer
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Second time ordering, first time was a few years ago. This time, been waiting since end of November 2025, no delivery, atrocious sourcing, product was good the first time but service is really poor un... Se mer
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Företagsinformation
Om ZOUSZ
Skrivet av företaget
ZOUSZ was created out of a desire to create highly luxurious and deeply masculine grooming products that stand out because of the way they’re made, the way they’re presented and the way they make you feel.
Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.
Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.
Kontaktuppgifter
ZOUSZ LTD, WC2H 9JQ, London, Storbritannien
- +447822012246
- support@zousz.com
- zousz.com
4,4
Utmärkt
590 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 83 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ZOUSZ
Hi Monepha,
Thank you so much for your kind words! We're thrilled to hear that you appreciate the uniqueness and authenticity of our products. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. Your satisfaction is our top priority!
Excellent 👍
Excellent! I tried the elixir and the beard balm. Both smelled great and the smell lasted a long time. Nice packaging too, so would make a great gift. Recommended. 👍
3 juli 2024
Omdöme utan inbjudan
Svar från ZOUSZ
Thank you so much for your feedback!
We're thrilled to hear that you enjoyed both the elixir and beard balm. It's wonderful to know that you found the scents long-lasting and appreciated the packaging—it's always a pleasure to hear that our products could make great gifts.
Your recommendation means a lot to us! If there's anything else we can assist you with or if you have any questions, please feel free to reach out. We're here to ensure your continued satisfaction.
Thanks again for choosing our products!
Best regards,
Alex
Svar från ZOUSZ
Thank you so much for your positive feedback! We're delighted to hear that you're pleased with our products and customer service. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!
Svar från ZOUSZ
I'm glad you're enjoying the beard oil! A lovely scent can really enhance the grooming experience.
Simply the Best!
I came across Zousz for the first time a few months ago on the internet. I ordered the Gold beard oil and Balm. The delivery was superfast with excellent outer packaging.
The actual product packaging is excellent quality and really impressive. The smell of the fragrance is very nice but not overpowering. Since my initial purchase have now added the Black Oud to my collection. I had one issue with a delivery which was incorrect, A short email to Customer Service was answered immediately and the issue resolved with 24 Hours!
An excellent company, excellent service and excellent product. Highly recommended ⭐️⭐️⭐️⭐️⭐️
9 juni 2024
Svar från ZOUSZ
Thank you for sharing your experience with us! We're thrilled to hear that you discovered Zousz and had such a positive experience with our products and service. Ensuring fast delivery and quality packaging is something we take pride in, and it's wonderful to know that you found our Gold beard oil and Balm impressive. Adding the Black Oud to your collection must have been a great choice!
We apologize for the issue with the incorrect delivery but are glad to hear that our Customer Service team promptly resolved it for you within 24 hours. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Thank you again for choosing Zousz!
10/10 products. Highly recommend.
Wonderful products, honestly really exceeded my expectations. The packaging was immaculate and the products are extremely good. I’ve been using beard products for the more than 8 years now and this is by far the best i have came across. The oil and balm scents are on point, the softness and shine they give the beard are also on point. 10/10 experience. Highly recommend.
8 juni 2024
Svar från ZOUSZ
Hi Karim,
Thank you so much for your wonderful feedback! We're thrilled to hear that our products have exceeded your expectations and that you are enjoying the oil and balm scents as well as the softness and shine they provide to your beard.
Your kind words mean a lot to us, especially coming from someone with your experience in using beard products. We're delighted to know that you had a 10/10 experience and appreciate your recommendation.
If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Well worth it!
Beautiful scent and it’s so well worth it! Definitely recommend to everyone!
10 juni 2024
Svar från ZOUSZ
Thank you so much for your wonderful review! We're thrilled to hear that you love the scent and find it well worth it. Your recommendation means a lot to us.
This product is great I bought it for…
This product is great I bought it for my husband and a present for my brother in law both say it’s of high Quality compared to the rest, the scent lasts all day.
The only comment for improvement is the Gold oud oil glass dropper. When you remove the sealed top and put the glass dropper to pick up the oil, you can’t then seal with the dropper as the head bit is smaller and there is no twist on the lid, like the other bottle. You have to take it out place the lid and either wipe the dropper with paper or put it on the side but then you get bits of oil wherever you place it.
11 juni 2024
Svar från ZOUSZ
Thank you for your feedback! We're delighted to hear that both your husband and brother-in-law love the product's quality and long-lasting scent. We appreciate your input regarding the dropper design and will consider this for future improvements.
Svar från ZOUSZ
Hi Barry, thanks for your great review! We're glad you're loving the fragrance and getting compliments. Enjoy!
The balm I ordered was sent very…
The balm I ordered was sent very promptly so the service was very good. However, the beard balm was a gift from my daughter to her father and it was advertised in a very good box and packaging but when it arrived it was just the tub on its own with no box or any outer packaging which made it look cheap. Hence I having given it 3 stars as this was disappointing
10 juni 2024
Svar från ZOUSZ
Hi Rizwana, Thank you for your feedback. We apologize for the disappointment regarding the packaging of the beard balm. We recently made changes and will certainly look into this issue to ensure it meets our quality standards.
Simply The Best...!
I have been using Zousz Black Oud products on my beard for years, the quality is superb, and the smell is divine, I have yet to try Gold Oud, but when I do I'm sure I won't be disappointed. 10/10.
31 maj 2024
Svar från ZOUSZ
Thank you Chris for your loyalty and fantastic review! We're glad you love Black Oud and are excited for you to try Gold Oud. Enjoy!
Looks premium, but is it?
Packaged well, looks premium. But I won't say the smell is premium or suited to my taste and didn't last. Yet to try the gold edition.
29 april 2024
Svar från ZOUSZ
Thank you Bilz for your feedback. We're sorry the scent didn't meet your expectations this time. We hope you'll enjoy trying our Gold Oud Version
Where is my order you took my money and…
Where is my order you took my money and never delivered
8 juni 2024
Svar från ZOUSZ
Hi Sukhi,
I'm truly sorry to hear about the issue with your order. I understand how frustrating it must be not to receive your package after expecting it.
Upon checking, it appears that your order has already been delivered. Could you please double-check around your delivery location, including any safe places or with neighbors, to see if it might have been left there?
If you still can't locate it, please let us know, and we'll investigate further with the courier to ensure everything is resolved swiftly.
Again, I apologize for any inconvenience this has caused. Your satisfaction is important to us, and we're here to assist you every step of the way.
Svar från ZOUSZ
Hi Tristan, glad you're enjoying the quality! Thanks for the feedback!
Ordering and delivery were quick and easy…
Ordering and delivery were quick and easy. This was a present for my husband and he loves your product, smell is very pleasant and makes his beard soft and manageable. Got a discount on my order which is always a bonus.
29 maj 2024
Svar från ZOUSZ
Hi Jane, Thank you for your review! We're thrilled your husband loves the product and that you had a great experience.
Arrived quickly. Great scent. Organic.
Ordered the Black Oud Beard Oil and Balm.
Arrived quickly; both smell exceptionally good. Strong in that the scent can be smelled even through the container, yet subtle in that it isn't overpowering. Fragrant with a slight spice to it; reminiscent of something exotic. All natural ingredients as well. Recommended.
5 juni 2024
Svar från ZOUSZ
Hi Jason, Thank you for your review! We're glad you enjoyed the quick delivery and the exceptional scent of our Black Oud Beard Oil and Balm. Your recommendation means a lot to us!
Fantastic product
The products are great. I’ve used a few beard products over the years and the gold oud beard smells amazing. My beard is doing great and it’s very healthy
27 maj 2024
Svar från ZOUSZ
Hi Ilemo, Thank you for your review! We're glad you love the Gold Oud Beard products and that your beard is looking and feeling healthy.
Svar från ZOUSZ
Hi Kaya, Thanks! We're glad you love the scent and its lasting power!
Fantastic love the oil and balm defo be…
Fantastic love the oil and balm defo be buying again
27 maj 2024
Svar från ZOUSZ
Hi Rash,
Thanks for your fantastic review! We're thrilled to hear you love the oil and balm. We look forward to serving you again soon!
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