I have purchased several items from Zincello over the past couple of years for myself, family and friends and have never been disappointed with the quality, design and value. The service is always fr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have bought jewelry from Zincello twice in the last 5 months and I’m very pleased with both the quality and their extremely friendly customer support. I live outside the UK and my first purchas... Se mer
Originally ordered a 5mm Cuban bracelet that was just a bit small for my liking , the return process was easy and communication from the team was great. I since purchased a 7.7mm Cuban bracelet that w... Se mer
Extremely good quality product I purchased a silver chain from Zincello over a year ago now and have never taken it off since. I wear it everyday even when exercising and swimming. I have had no... Se mer
Företagsinformation
Skrivet av företaget
Premium Solid 925 Sterling Silver Jewellery and Luxury Apparel
Kontaktuppgifter
Zincello, 3 Oswin Road, LE3 1HR, Leicester, Storbritannien
- sales@zincello.com
- zincello.com
4,6
Utmärkt
37 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleased
Quick delivery, great product at a very respectable price. Definitely recommended
10 mars 2026
Omdöme utan inbjudan
I bought a chain and bracelet for a…
I bought a chain and bracelet for a birthday gift and the bracelet has already started to tarnish after it has been worn for less than 24hrs all the company said was it can be cleaned or sent back for a new one but no offer to give refund
29 mars 2026
Omdöme utan inbjudan
Svar från Zincello
Hi Alexander,
Thank you for the review.
As our items are 100% solid sterling silver, this means that they can tarnish when exposed to chemicals such as perfumes, lotions, oils in some people’s skin, chlorine etc.
Even though this is normal for sterling silver and can be cleaned, we have offered for you to send the item back to us and us send you a new one out or for a refund on that item.
Hopefully we can get this resolved for you as customer satisfaction is very important to us and we appreciate you purchasing from us.
Thanks,
Zincello
Great product and service.
Great product and service.
Order was despatched as promised and the jewellery was excellent. Great quality and was just as expected. Thanks
12 februari 2026
Omdöme utan inbjudan
Excellent Quality
I ordered a hoodie and a chain from here and both were of excellent quality.
Will be buying from here again in the future and would recommend to others!
19 mars 2026
Omdöme utan inbjudan
Zincello products are amazing quality
Zincello products are amazing quality, great customer service and delivery! Would recommend for anyone looking for new jewellery!!
18 mars 2026
Omdöme utan inbjudan
Lovely jewellery
Lovely jewellery, high quality and fast delivery. I will buy from here again and highly recommend.
21 februari 2026
Omdöme utan inbjudan
Good quality silver jewellery
I bought 2 bracelets and a chain from Zincello as a payday treat. I was a bit apprehensive at what the quality would be like as I had never heard of the brand and had found them through instagram which looked really good. My parcel was arrived quickly and the items are just as advertised and the quality is great. I even wear the jewellery to the gym and in the pool and they have not discoloured. I wanted to give a shoutout to the customer service team who were really helpful when I emailed to double check some sizing questions.
Would highly recommend this brand!
4 mars 2026
Omdöme utan inbjudan
Ordered a matching cuban chain and…
Ordered a matching cuban chain and bracelet. Arrived quickly and look great.
14 mars 2026
Omdöme utan inbjudan
I ordered a chain as a gift
I ordered a chain as a gift, 10 days ahead of a birthday. The first parcel got lost. Guess that can happen. I asked them to resend it and only received a confirmation 2 weeks after. Now we are a solid month past the birthday and it still hasn’t arrived. Perhaps the friend can wear it at his own funeral.
17 mars 2026
Omdöme utan inbjudan
Svar från Zincello
Hi,
Thank you for your review.
We are very sorry about the courier losing the first parcel. Unfortunately this is completely out of our hands but we understand this can be frustrating.
Once the courier confirmed to us that the parcel was lost, we did everything we could to make it right and had a new one sent out to you the next day and sent over the tracking.
We’re very sorry about the delay and inconvenience of the first parcel being lost and hopefully this is all now sorted for you.
Thanks,
Zincello
Poor returns policy but fortunately a lovely item
The sterling silver necklace I bought is beautiful. Despatch time was a couple of days, I paid for 24 hour delivery and so after despatch it came the next day. My only complaint is that after I bought the necklace, I checked the returns policy and it clearly states any item that is in the sale cannot be refunded, only exchanged or you can be given store credit. This would be okay however EVERY item on the website is in the 'sale'. Little bit concerning but fortunately I was very pleased with the item. Worth bearing in mind though.
26 juni 2024
Omdöme utan inbjudan
Top customer service and a really good product
The whole buying experience was really good. Great communication from Theo. Shipped and arrived the following day.
I ordered a chain but decided on a different size after I tried it on. I sent it back in the post to them on Thursday morning and got a new chain arrived at the weekend, top notch!
7 april 2024
Omdöme utan inbjudan
Amazing service
Delivery arrived with opened envelope and no item. Reported at 1pm, and received a amazing service from Theo who promptly went to their local Post Office at 4pm same day and delivered to me a new silver chain within two days. Really great service. And the silver chain is exactly what I expected.
22 september 2023
Omdöme utan inbjudan
Amazing quality
Amazing quality, quick delivery and great customer service! Will definitely be recommending zincello to anyone to wants to buy proper silver jewellery
22 augusti 2023
Omdöme utan inbjudan
The quality is superb
The quality is superb, I love it to bits! Definitely will be using Zincello in the future for presents and myself! Really speedy on delivery time also! 10 out of 10 would recommend
30 april 2023
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