Very disappointing, broke my heart and wasted my investment and my belief in them........Hope they rebound back to redeem themselves. 😌
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Se mer
Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Se mer
Företaget har svarat
Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Zero is the free sustainable money app, personal account and debit card for the climate conscious.
Kontaktuppgifter
1, Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, Storbritannien
- reception@zero.co.uk
- zero.co.uk
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
After I joined the waitlist and became…
Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.
After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.
New Start Up Excellent Experience..
Great experience with Customer Services answering my questions pre launch, helpful , go the extra mile. App is very clean and easy to navigate. Card and packaging is high quality, looking forward to using this product going forward as a customer.
The future looks good
I’ve been using Zero card since its release, and I’m genuinely impressed with their commitment to sustainability and innovation. It’s refreshing to see a financial institution take environmental responsibility seriously. Their initiatives to support green projects and reduce their carbon footprint make me feel good about where my money is being kept.
One of the standout features is the app—it’s incredibly user-friendly, with a clean and intuitive interface that makes navigation a breeze. Whether I’m checking my balance, transferring funds, or paying bills, everything is seamless and quick.
Overall, Zero is a great choice for anyone looking for a modern, environmentally-conscious banking experience with excellent digital tools.
The future looks good for Zero.
Highly recommend!
The next big thing in banking?
Really great banking services first and foremost. The sustainable features make it truly unique.
Easy and efficient
Received my Zero card very quickly. Couldn’t wait to use it! Was easy to top up and use, the app is super easy to navigate plus of course you get to keep an eye on your green score each time you spend! Great work!
Awesome concept. Great experience so far
Awesome concept. I've had super quick responses when I asked questions. Love the card. Would definitely recomend getting on board with Zero, and seeing where ethical banking can take society! Excited for the eco centric functionality
Initiative new bank – highly recommended…
I’m really impressed by the ethics behind this new bank. It will certainly appeal to others. The app is easy to navigate and I feel I have control over my finances.
Great new banking option
Really easy to set up, a simple interface to use and I love the GreenScore element to see how sustainable my lifestyle is.
I also like the ability to link all your other accounts so all your spending is considered when working out how sustainable your spending is across the board.
A bank you can trust
Finally a bank I can actually trust to ‘do good’ as well as keeping my money safe. So far loving what they have built, very slick design and I’m looking forward to seeing their next releases :-)
Easy way to be more sustainable
A sustainable digital bank at last. Easy to use and navigate and it just works. Needs more features and functionality which are all promised in the pipeline. Great way to be more sustainable help the planet just by doing daily banking !!
UKs first truly sustainable digital…
UKs first truly sustainable digital bank. Easy to use and clear to understand. It just works. It even gives you shares in the bank and a green score. Needs more features and functionality before I switch to it completely but they are all promised in the pipeline. Sign up now!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








