Very disappointing, broke my heart and wasted my investment and my belief in them........Hope they rebound back to redeem themselves. 😌
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Se mer
Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Se mer
Företaget har svarat
Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Zero is the free sustainable money app, personal account and debit card for the climate conscious.
Kontaktuppgifter
1, Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, Storbritannien
- reception@zero.co.uk
- zero.co.uk
3,8
Bra
51 omdömen
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous Company and Mission
9 juni 2025
Svar från Zero
Thanks Nicholas,
It's great to hear positive feedback from our customers.
Really good app
Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.
19 juni 2025
Svar från Zero
Thanks Alex,
Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.
Zero has truly impressed me
Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.
Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.
Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!
17 juni 2025
Omdöme utan inbjudan
Svar från Zero
Hi Chris,
Thanks for sharing that positive feedback, it's really appreciated by the team at Zero, especially on our focus and vision to make money a force for the good of the planet.
The only banking app that cares about the environment
The only banking app that cares about the environment.
There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.
17 juni 2025
Omdöme utan inbjudan
Svar från Zero
Hi Peter,
It’s great to hear that our sustainability focus resonates with you and the team are working hard to bring you more features very soon! If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.
Really easy service and product to use…
Really easy service and product to use and customer support is excellent
13 juni 2025
Svar från Zero
Thanks Nigel,
Great to hear you're loving Zero and the customer service team.
Svar från Zero
Thanks Chris,
Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.
Svar från Zero
Thanks Carlos,
It's great to hear positive feedback from our customers.
Ethical banking!
Good to know my money isn’t being used to support unethical and unsustainable corporations
13 juni 2025
Svar från Zero
Hi Josie,
We're very passionate about what we're building here at Zero, so it’s great to hear that you feel the same. If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.
Svar från Zero
Thanks Nicoleta,
Great to hear you're happy with Zero.
Dont ever use them they are horrible…
Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT
3 juni 2025
Omdöme utan inbjudan
Svar från Zero
Hi Pet,
We’re sorry you don’t feel you’ve had a great experience with Zero. We believe we’ve spoken on this issue, but if you’d like to discuss, please feel free to reach out to us via https://zero.co.uk/contact-us
I've been a customer since the waitlist…
I've been a customer since the waitlist and I couldn't ask for anything better!
4 juni 2025
Svar från Zero
Thanks Melanius,
We really appreciate your support since the beginning of Zero.
If you do think of anything, please just let us know via https://zero.co.uk/contact-us.
Very good and very easy I feel better…
Very good and very easy I feel better with the Bank
4 juni 2025
up to date banking -easy payment system2
28 maj 2025
Used my Zero card recently for first…
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌
15 maj 2025
Omdöme utan inbjudan
Excellent set up and lovely card
Excellent set up and lovely card. So far it's been a great experience.
Just need standing orders and direct debit to be added
28 maj 2025
I really like zero its easy to use I…
I really like zero its easy to use I will recommend anyone to get it
28 maj 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.