I am trying to get a refund and return the sandals I bought from this company as they are too big. I keep getting unuseful emails from them delaying tactics.. they have now offered me 20% discount I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wish that I had read these reviews before ordering from Zealbonn. My experience mirrors those who have already posted. Poorly made, doubtful sizing, and not living up to the online descriptions.... Se mer
Very disappointed in quality of shoe, ordered two pairs to take advantage of delivery charge. Made in China, so need I say more? Stitching of tongue to shoe is minimal, also lining inside shoe is no... Se mer
I wish I looked at trustpilot first!! Absolute lies, theses are not orthopaedic! The soles are rock hard. Smaller than usual sizing. And when I asked to return them, they wanted photos of me wearing... Se mer
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Lousy shoes
Lousy shoes, delivery took almost 2 months. Don't buy from them.
Chinese con artists 🤒
Please refrain from having anything to do with Zealbonn which is NOT a legitimate site, it is a Chinese rip off site and has nothing to do with the genuine Zealbonn that I can work out. They are con artists and attempting to rip anybody and Every body.
Chinese scan site
This So called Company should be taken to the Office of Fair Trading and taken down. On the website that to all intent and purposes is based in the UK, it appears to be a legitimate impressive site. It isn't. It is a Chinese scamming site that need to be held accountable and shut. Their products are NOT genuine and they barter with you when you complain?!! I am going to the Office of Fair Trading which is BRITISH!! NOT Chinese! Do Not spend a penny on these appalling people.
Absolute rubbish
Absolute rubbish. Counterfeit Skechers from China. Didn't fit, synthetic material and immediately returned with proof of postage to UK address advised. No Refund. Contacted Royal Mail/Post Office they don't refund costs when item is not delivered if original supplier was from China. Zealbonn head office in Iceland, reported as skam.Everyone is a skammer !!
A complete fraud
A complete fraud. I bought some boots described as 'Crafted from premium leather'. They are all man made - soles, uppers and linings. The markings inside confirm this (3 triangles).
I will now try and get a refund but I don't holdout much hope. Looks like the usual Chinese con.
AVOID AVOID AVOID
AVOID AVOID AVOID
Always read the reviews.
The shoes came through too small, wanted a refund within 30days and the told me to damage the shoes and email photos to obtain a full refund!!
Still in talks and my bank said they can help after two weeks
Always check a companies reviews before parting with any cash
Impressed by the website and the price....FOOL. Ordered a pair of shoes on the 15th October 24. They arrived 2 weeks later. The bag had been ripped open and poorly resealed. On checking the shoes were of very thin "leather" and were far too small. I contacted their Customer service explaining the problem and requested a refund. They made several offers starting with from 5% then 10% then 20% never the full amount or even half. On the last mail I had to send photos of the shoes destroyed. I escalated my claim via PayPal and have been assured that I will get a full credit. Advice is ALWAYS CHECK OUT A COMPANIES REVIEWS BEFOER PARTING WITH YOUR CASH
Avoid
Avoid. Avoid. Avoid. Tried to return shoes under the stated 30 day return policy as they were too small to match the stated size. The description of the shoes was also slightly misleading in my opinion. Anyway, after 13 emails pinging back and forth I eventually obtained a full refund having SAWN! the shoes in half and sending Zealbonn a photo of destroyed shoes.
Do not use this company
I purchased some shoes as I have arthritis and the shoes were meant to be especially for arthritic knees. The shoes came and were a size too small, even though they were marked size 11. I contacted Zealbonn customer service who asked for photographs. I sent photographs which showed the shoes were a sze smaller than my other size 11 shoes.They replied by telling me that the sizing was correct and to wear thick socks!!! Do not deal with this company you will lose your money. I learned the hard way. Their customer service is non existent.
ALWAYS RESEARCH COMPANY BEFORE BUYING
Do company research BEFORE buying. The market is now FLOODED with companies setting up 1 day and disappearing the next. NEVER DEAL WITH COMPANIES WHO AREN'T TRANSPARENT WITH THEIR REGISTERED OFFICE ADDRESS AND HAVE SO MANY T's & C's THAT YOU LOSE THE WILL TO LIVE.
I ordered some hearing aids
I ordered some hearing aids, the money went out straightaway, there is no communication from the company, saying the have the order, or progression trail .
poor
Ok people
Ok people, let’s be clear, this NOT a scam site. However, be warned, you are dealing with a Chinese company, and as such, their products are the worst inferior copies I’ve seen. The company is not bound by our laws and UK standards, and so what you get is unlikely to bear any resemblance to what you are expecting.
I ordered a pair of shoes, they took 2 weeks to arrive, and when they did, they were flimsy and the wrong size, I’d say 2 sizes too small.
I asked for a refund, raising a complaint on the day of receipt, not expecting any reply. They replied the following day, very politely. So began the offers of keeping the shoes and a low refund etc. I stuck to my guns and the refund began to rise, eventually culminating in the full refund, provided I destroyed the shoes and sent photos.
The refunded the full amount within 3 days into my account.
My advice, don’t use them. If you need to get a refund, remember who you are dealing with. A different culture to us Brits, who will always politely haggle. So, be polite, stick to your demand for a full refund, giving the reasons why, even if you have to repeat. Don’t give up, I mean, what have you got to lose!!
Chris S.
Scammers Warning Do Not Use This…
Scammers Warning Do Not Use This Company .Asked for a refund for some shoes i orderd before they had been sent.No reply to my request.
I bought a number of pairs of sandals…
I bought a number of pairs of sandals because firstly, they were supposedly orthopaedic, secondly they looked good and lastly they were on sale. There were other reasons but I ultimately thought I couldn't lose. My worries started when they took so long to arrive, prompting me to write an email to find out why. They arrived shortly after. Shock! They were nothing like the pictures. Not at all the leather look in the pictures on the site; the colour was different; the shoes are light and flimsy and poorly made. There is nothing orthopaedic about them. Return them I thought. Well after reading the returns policy could I stand the hassle? No! I've been had I guess. A lesson on checking sites out first. I couldn't - wouldn't recommend this site to anyone.
Extremely angry. N.
Failed return
When the shoes that I ordered arrived they were far too small. I wanted to return them but they told me not to. first they wanted me to take photos to prove they were too small and then suggested I added insoles to make them fit! They were too small!i Next they offered me a 20% refund which I refused. Finally i accepted a 40% refund to put an end to it. The shoes will go to charity.
Cancelled purchase
I purchased a pair of sandals from Zealbonn for my up coming holiday without checking their delivery time and as this purchase was holiday specific I was concerned they might not arrive in time. I emailed the company explaining this and asked if they could refund me. I received a nice email back requesting order details and in less than 7 days I was refunded.
Although I didn't actually buy anything I'm giving them 5 stars.
Avoid This Site, I ordered a pair of size 4 sandals from…
I ordered a pair of size 4 sandals from, but upon arrival, they were incorrectly sized—approximately two sizes too large. The packaging and the sandals themselves lacked any size description, making it impossible to determine whether they were size 5, 6, or 7. Consequently, the item is defective and unfit for the intended purpose as it does not match the described size. I have requested a refund because the sandals should have a size description. Their online sales return policy is rudimentary and unsatisfactory, showing no willingness to assume responsibility. Despite their 30-day return policy, it is riddled with barriers that are not in the buyer's favor. I am still awaiting my refund and the opportunity to return the sandals, which are of no use to me.
Women's Orthopedic Air Trainers Cushion Comfort Sneakers
Brought some trainers. Women's Orthopaedic Air Trainers Cushion Comfort Sneakers They were not as the advertised image, very poorly made. Smelt the glue when opened the bag. Very tacky. I gave my feedback on the product on their site, Funny it didn't get shown others all giving positive feedback. Very unbelievable! Avoid this site.. you will be silly to use!!
Avoid this company at all costs
Avoid this company at all costs - Wish I had read these reviews first!
Shoes ordered 30th May for a wedding on 10th June. They arrived after the wedding even though the date for delivery stated well before.
Raised to Zealbonn I would like to return goods as the event had passed and asked for a refund.
After little response I involved PayPal. The final outcome took nearly 2 months. Zealbonns resolution was to destroy the goods and take photos for their confirmation before refunding me.
I point blank refused - suggested alternatives i.e charity shops with photos as evidence. However, Zealbonn confirmed I could but I wouldn't receive a refund.
Terrible customer service. 30 day return policy is not fit for purpose and overall a ridiculously wasteful attitude!
I am taking them to a charity shop!
Avoid like the plaque!
Firstly this outfit doesn't make it clear that it is based in China (14days+++ delivery) and uses EVRI (!!) for local delivery (appalling reputation).
I kept asking where my item was and was constantly given tracking data which eventually stated that EVRI had failed to deliver it.
I asked for a refund but was asked to wait a few more days for delivery. I got fed up with that one so I asked for refund again and was told to collect from EVRI depot!!!
I reported this all to PayPal who gave an immediate refund.
This was a very stressful buying experience !!!
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