I am trying to get a refund and return the sandals I bought from this company as they are too big. I keep getting unuseful emails from them delaying tactics.. they have now offered me 20% discount I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wish that I had read these reviews before ordering from Zealbonn. My experience mirrors those who have already posted. Poorly made, doubtful sizing, and not living up to the online descriptions.... Se mer
Very disappointed in quality of shoe, ordered two pairs to take advantage of delivery charge. Made in China, so need I say more? Stitching of tongue to shoe is minimal, also lining inside shoe is no... Se mer
I wish I looked at trustpilot first!! Absolute lies, theses are not orthopaedic! The soles are rock hard. Smaller than usual sizing. And when I asked to return them, they wanted photos of me wearing... Se mer
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I bitterly regret not reading the…
I bitterly regret not reading the reviews before purchasing from this company. I ordered shoes UK size 10 but received shoes sized 43 which is UK size 9. Needless to say I cannot get them on. The company have offered me 20% off my next purchase which is a totally inadequate response and I would not purcahse from them again anyway.
no use glasses
I purchased a pair of German progressive reading glasses I told them my age and they sent me a +4 size I can't read close up and I can't see distance everything is a blur I would be better looking through milk bottles I would advise anyone to stay clear of this company.
NOT as described - SCAM
Its certainly a scam retailer as item is not as described and certainly not operating from the UK. No returns shipping label included from this China based retailer despite advertising as hassle free returns. I have requested for a full refund and waiting for their response. Reading all the reviews now after I made the stupid mistake of purchasing from them I would like to kick myself very hard. I will be going to my credit card company for advise as item is not as described, of unacceptable quality & misrepresented. I have certainly been scammed.
DO NOT BUY FROM THIS COMPANY
The shoes bear absolutely NO resemblance to the website. They are not leather. They look like they cost 25p to make. And getting a refund was a nightmare. I was offered 30% refund, then 50% and finally £20.99 which i took as i just wanted to wash my hands of this whole episode. I wish I had read the reviews beforehand. If I could give them 0 stars I would.
REFUSE TO CHANGE/REFUND
Zealbonn arguing that 43 = 10 uk- more like 7/8 uk. offering 20% refund. TERRIBLE PEOPLE - CHINA NOT UK.
Would be zero star if that was an…
Would be zero star if that was an option
Not obvious [to a pensioner] that it is a Chinese company hence ordered in error. Currently negotiating return as is my right in UK law, initial offer 20% refund. Poor quality goods which aren't compliant with UK law [shoes with no materials info / pictogram]. AVOID!!!
Dreadful company.
The ordering process was the best thing about this dreadful company. The shoes I ordered took over three weeks to arrive and were the wrong size when they arrived. They were so reluctant to offer a refund that they NEGOTIATED with me for several returns of email. They even gave me a sob story about how much of a loss they'd endured (not my problem!) so, knowing I was not going to get anywhere, I had to finally accept a partial settlement. Do NOT deal with this company!
I ordered a pair of bunion trainers for…
I ordered a pair of bunion trainers for my wife, hoping they would ease the pressure on her foot on arrival they were so small she cannot even get her foot in them Zealbonn have been absolutely useless, they will not give a return address and have offered a 20% refund. Do not use this company they are a disgrace.
Happy feet at last
I was worried after I ordered after seeing other reviews, however shoes and sandals arrived 2 weeks after ordering in perfect order. Sandals are really comfortable and fit well and Barefoot Beck shoes fit well although I haven't walked much in them yet.
I did take note of their size guide and measured my feet by the centimeter before ordering - That worked well as I would usually order a 6 but went for a 7. (that's probably why I have bad feet). So far so good, I am looking to order some more
Buyers beware - website misleading
Ordered hearing aids - the were too large for the ear canal. The same problem as elsewhere. Was offered an increasing percentage of the cost but not 100%. Eventually contacted credit card company under disputed payments law. With their assistance I issued a final email asking Zealbonn to collect them from my home within 15 days. They have just offered full refund without a return so will offer the hearing aids to charity once the money is back in my account.
Terrible quality
Terrible quality, plastic and too small. Definitely not orthopaedic Do not buy you will regret it
Awful quality shoes
Awful quality shoes. They wouldn't even sell them on a market or pound store. Total rip off. Advertised as orthopaedic but as flat as flip flops. Shown as suede but actually a beige cloth. Do not buy!
Warning: DO NOT BUY FROM THIS COMPANY, THEY WILL RIP YOU OFF
I believe this company is a complete rip off. It says on the website that they will give a full money back 30 day refund if you are not satisfied with products. The shoes they sent were awful, the glue was still fresh! The 'cork' heal was not cork. They even sent the wrong size and still they want to argue about giving me a full refund.
There is no return address on the website to send things back to. I would not be surprised if this is just a front to harvest data from people. The products are terrible. DO NOT BUY FROM THIS COMPANY.
Rubbish quality shoes not as described
Rubbish quality shoes not as described. Only refunded 50 percent . Offer started at 10 percent and after repeated complaints eventually increased to 50 . I'd lost the will to live so accepted 50. Hope prospective buyers will read these reviews before purchase. A seriously bad company . Be warned
Based in china - inferior products
They are just another company in China who lie about their products. Do not buy from them. I did finally get a refund from them but you have to be persistant.
Not as advertised
Very disappointed. Definitely not wide toe box, no arch support, flimsy upper, plastic sole. Took 2 weeks to arrive. At least the colour was nice, so I gave 2 stars for that.
Money better spent elsewhere.
This company is based in China so they cannot be pursued in an English Court e.g. Small Claims Court. They take a long time to deliver goods if ever. They make it almost impossible to return goods even for a replacement size; they ask for photographs of the goods including when being worn even if the size is too small and you cannot get them on (in my case shoes). Doing business with this organisation is highly ill-advised. I have told them I will be submitting a negative review.
Poor quality shoes
I order size ten shoes and have received size 9.
They were advertised as leather but the shoes I received are of poor quality and are not leather.
Appalling quality shoes
Appalling quality shoes, not real leather, size too small. Company will not accept return for refund, will only offer 30 percent discount. Do not buy from this company and spread the word to your networks. Should have researched company before wasting my money.
USE THIS COMPANY AT YOUR PERIL
DO NOT USE!!!!
Another Chinese sweatshop operator.
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